Dyno-Rod - North West Reviews 

Callum was brilliant fast and easy to understand and broke everything done for me advised what the issue was and even sent the video for me to send on

Marcus was extremely professional and helpful. 5 star service, Thank you so much

Cameron from northwest group attended today to fix my leak in the bathroom
Very friendly professional man, nothing was too much trouble, went over above to fix the issue successful
Highly recommend

The telephone agents were efficient and helpful, they arranged an urgent call out and their operative rang about 20 minutes before his arrival; he was such a pleasant and polite young man. He figured out the problem right away and fixed it quickly. Would definitely recommend.

Good enough unblocked my drain dispite issues with drain experts pipe bursting gave free camera serve due to this . Did suggest follow up action with lay 4 meters of resin pipe but never got to find out quote for this to see I'd I wanted do follow up action . The man was good but follow up action from office could be better.

Brilliant service many thanks

Marcus was friendly polite and helpful
He quickly cleared our blocked drain and gave advice about keeping the drains clear

Excellent service. The lad that came out to us is a valuable asset to the company! Very efficient and did the job perfectly!

David came to my house this evening and what looked like a tough one he took in his street, wonderful friendly attitude and saved the day when others would have given up

We were very pleased with the prompt response and the phone calls keeping us up to date as to the time of arrival. Adam was very polite and explained everything he was doing. Very pleased with everything.

A thorough understanding of the drainage problem, and a determination to solve it, led to a very satisfactory outcome. Marcus is an experienced and engaging professional.

From booking to coming to do the work, great communication. Work carried out as required. Very polite and efficient. No hidden extra charges, all worked carried out was explained to us. Would highly recommend.

Fantastic quick service. Same day served within

The guy that came was brilliant. Rang me when he was an hour away. Was very knowledgable - cleared the blocked drain which is inherited from moving in here only 8 weeks ago.

He arrived at the house at the time he said. He was professional in doing the job. He sorted the problem out efficiently. I give him 10 out of 10.

Booked online, very easy. Someone rang to confirm time. Engineer rang giving 30 minute arrival. Arrived on time. Very professional, polite. Resolved my issue explaining all the time. Sorted very quickly and give tips on avoiding in the future. Would definitely use them again.
Paid online very easy.

Had a blocked drain phone dyno rod they took my details and proceeded to send a lovely chap Call Marcus he couldn't have been more helpful and explain to us what he was doing and what had course it, thank you Marcus

The engineer who attended was brilliant, very knowledgeable, courteous and professional went the extra mile to resolve our issue

Booked my appointment on line , very easy to navigate , received confirmation
By text of date and time .

Had a problem with outside drain,
Gentlemen explained the issue this was dealt with effectively very much put my mind at ease, would definitely recommend Dyno-Rod

You’ll see my other reviews are very positive. I try to be fair when I write a review and look for something positive, where I can find it. Impossible this time. They couldn’t fix the problem, did precisely nothing, but charged the full fee. It’s my own fault for using a national company, but I was in a rush and came across Dyno/Rod’s number first. Go local and independent and you get someone who wants to help. I look forward to any response to this review which I’m sure will be of no real substance, bit like their standard of work. Just hope I don’t get charged extra, because charging is the one thing they’re very good at!
The good news is I’ve now used a local firm and they had a completely different approach and have fixed the problem straightaway without any fuss. Lesson learned.