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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,191
•
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Quick and positive response on phoning call centre and was able to promise same day appointment. I was texted immediately to indicate approx time of arrival. Engineer (Bradley) rang at 1.45pm to indic... See more

Rated 5 out of 5 stars

Had a blocked loo so time of the essence. Dyno rod turned up at time promised, within 12 hours. They were very polite, after explaining problem they quickly got down to fixing it. Unfortunately the bl... See more

Rated 5 out of 5 stars

The Norwich plumber was friendly, knowledgeable, and extremely helpful. He went above and beyond to get my heating working properly and made sure everything was checked before leaving.

Rated 5 out of 5 stars

Dyno-Rod are amazing! I've used them a few times before but this review is about the most recent visit. My Dad's toilet was blocked & water was leaking through the ceiling. Their engineer, Jamie, was... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,191)

7,853 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They explained what they were doing…

They explained what they were doing well and did the job in a timely manner. They also had shoe covering for coming into the house which I appreciate.

September 30, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Arun, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Excellent service

Brilliant service from start to finish, the two guys that turned up to do the job were fantastic. So polite and friendly done a brilliant job as well as keeping us updated the whole way through.

September 28, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Margaret, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very professional service

Very professional service. All the work was explained, shown before and after pictures . I would recommend this company without hesitation . We will use them for further work needed.

September 24, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

They were at my home very quick

They were at my home very quick. The man was very polite. The job was done without any problems. Very happy with their services 😊

September 18, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Tasha, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Came same day within three hours of my phone call for a blockage in the drain. Problem fixed straightaway by a very pleasant young man who gave me handy advice regarding any future problems.

September 16, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Good morning Pauline,
Thank you for sharing such lovely feedback on our recent visit. Pleased to read that the blockage has now been cleared. Thank you for using our services! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Blocked external drain outside kitchen

Blocked external drain outside kitchen. Engineer kept to agreed appt time and contacted us 20mins before arrival. Job undertaken cleanly and efficiently. Drain now working perfectly. Overall excellent servi save good value.

September 16, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Many thanks for the positive feedback Peter - delighted to hear that the Engineer and office kept you well informed of our arrival. Thank you for using our services! Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Blocked drain

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off!
Reasonable rate.
(sink drain block - not responding to rodding).

September 14, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Good morning Pamela,
Thank you for the kind words and positive feedback regarding our recent visit to clear your blocked sink. We appreciate it and will share the feedback with the attending Engineers. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

The gentleman that came was so…

The gentleman that came was so friendly. And knowledgeable extremely helpful and brought experience with him and a credit to his company.

September 11, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Gary - pleased to hear that normal service has been resumed! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Bradley was a true professional today

Bradley was a true professional today
He went above the call of duty for us.
I should have marked him down for supporting Norwich City though ⚒️

September 11, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Good morning Dale,
Thanks for the great feedback about Bradley (which we have shared with him). Glad that all drains are now clear and free flowing. If it's any consolation, his boss is a ⚒️fan! Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Amazing work

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile
I am so grateful for his professionalism and his ability to get everything done and fixed
Thank you so much he was amazing

September 10, 2026
Unprompted review
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Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Kind words indeed Stephen which we have shared with Brad! Thank you for taking the time to provide feedback on our recent visit to clear your drains. Glad all is now well. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Bradley the engineer was brilliant

Bradley the engineer was brilliant. He was able to locate the blockage and cleared it. He then tested it to ensure that everything was clear and then suggested ways to prevent the situation happening again.

I was very pleased and will go ahead with his suggestions. Very much recommended

September 10, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for sharing feedback on Bradley's recent visit - really pleased to hear that he was able to locate and clear the blockage. We have shared your feedback with Bradley too. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Would thoroughly recommend

Would thoroughly recommend. We had Bradley come to clear our outside drain. What a great, friendly guy he is. Would certainly have these people back.

September 10, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Jan - kind words indeed which we have shared with Bradley. Pleased to hear that your outside drain is now clear. Have a great day! Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Efficient

Prompt and polite. Took time to explain and problem sorted

September 8, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Neill - pleased to hear that the Engineer took time to explain his findings and recommendations. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Exceptionally efficient and friendly…

Exceptionally efficient and friendly operator. He not only solved our problem, but also checked surrounding drains to avoid future blockages.
An employee to be proud of !

September 2, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Harry, Thank you for taking the time to send in such great feedback! I will ensure this is passed onto Bradley, and his managers. We have engineers based all over Norfolk and Suffolk and are often in Sudbury so if you have any further issues with blocked internal or external drains, we hope you will consider using us again. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Stuck brush

From start to finish, all round good experience, had a brush come off my rods in the drain,Bradley soon got to work. Polite and knowledgeable. Knows his stuff.👍

September 1, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Fantastic Service.

Rhys - the Dyno-Rod engineer who visited our home to fix a leaking radiator valve was excellent. He was so kind and gracious. Very prompt and polite. His service was simply brilliant. He even took the time to ring British Gas to see if he could get someone to fix our Hive Thermostat as the dial is temperamental and disconnecting. Me and my family just want to put it out there just how fantastic his customer service was/is.

September 1, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Jeanette, Thank you so much for taking the time to send in such amazing feedback. I will ensure this is passed onto Rhys, and his managers. We are committed to delivering high quality service and your feedback is a great encouragement to us. We look forward to assisting you again in the future where possible, and can send Rhys if you let us know! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Good Service

The guy was very helpful and, positive! He was a young guy. Nothing was too much trouble...

August 28, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Sharon, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Efficient and great to deal with over…

Efficient and great to deal with over the phone and at home.
Pleasant, neat and tidy.
5*

August 27, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Pete, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Extremely impressed

Extremely impressed, attended on the day of reporting within a good time, professionally dealt with and problem resolved. Highly recommend. 👍

August 27, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Brian, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Carried out the blocked drain clearance…

Carried out the blocked drain clearance and flushed out the pipelines. Cleaned up when the job was finished. Would recommend to anybody.

August 26, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Raymond, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

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