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Dyno-Rod - Plumbing North West Reviews 

263
TrustScore 5 out of 5

4.8

Vale Street Works,, Vale Street, BB3 1LP Darwen, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service to quickly repair a burst hot water pipe. I filled out an online form and recieved a text within a couple of minutes of submitting the form, giving a time slot in which the plumb... See more

Rated 5 out of 5 stars

Dynorod we're easy to order through British gas app,came next day and plumber Lewis was professional ,friendly and renewed mixer tap no problem,really pleased with the service

Rated 4 out of 5 stars

Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today. A problem arose emanating from my drains which nobody sent through BritGas co... See more

Rated 5 out of 5 stars

Easy to book an appointment, notified well in advance of plumbers arrival time.plumber was polite , knew what needed to be done and was able to offer a range of options to replace our faulty tap. When... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works,, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367114

4.8

Excellent

TrustScore 5 out of 5

263 reviews

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4.8

All reviews

(263)

8,134 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely blown away what a fabulous…

Absolutely blown away what a fabulous service. No issues and my 80 year old mum can relax in the knowledge that her drains are now working again. I really appreciate the service provided and you worker who attended was fantastic.
First class 😊✔️

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

Unsatisfactory

Unsatisfactory. Sent by British Gas Home Care to repair radiator leak. Reported the problem as fixed - it wasn’t. Came back following day , couldn’t fix it.

December 8, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Good morning. We are sorry you are not happy with the service received from Dyno and that the issue is still not resolved. I can see that the engineer has referred you back to BG for a central heating engineer to attend this week. If we can be of any further assistance please do not hesitate to contact us on 01254 771818.

Rated 1 out of 5 stars

Quite disenchanted with the poor…

Quite disenchanted with the poor service provided by Dyno. Had paid for the emergency cover still the job was not done by dyno. Would not recommend this company!

December 7, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi Meesha, Sorry you feel the need to leave a negative review. If you could please provide some details i can look into this for you (Postcode or job number) or please call me on 01254 771818 (email: Kelly@craven-services.co.uk). Kind regards, Kelly

Rated 5 out of 5 stars

Excellent plumbers/drains work men

Excellent plumbers/drains work men. I can't thank them enough for their professional, kind, can-do approach. They certainly deliver a very thorough and professional service from start to finish.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with your visit

Very happy with your visit. Good outcome and now have functioning kitchen sink/waste drain
Engineer efficient and skilled. Pleasant manner and good at explaining what he was doing. All good thank you

November 30, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hello, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Brilliant and timely service from…

Brilliant and timely service from Lewis. We were kept updated from start to finish and it was completely pain-free. Lewis helped us understand what would be covered by our insurance and was meticulous in finding the source of the leak and putting in a proper fix rather than a ‘quick’ job.

November 27, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi Saeed! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 4 out of 5 stars

Toilet replacement

I had to take one star off because the toilet was broken when it was opened. The plumber went to pick up a new one which meant it could be fitted today which I needed. The plumber Paul deserved 5 star was friendly and helpful, he worked really hard and because he was prepared to go collect replacement I didn't have to be without a toilet.

November 24, 2021
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Second time I have used Dyno Rod in…

Second time I have used Dyno Rod in last few months. Again absolutely faultless. Came when they said they would which is very rare these days and quickly and efficiently fixed the problem.

November 24, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding, the guy who came was fantastic and couldn’t do enough for us.
Certainly would recommend

November 22, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

I was kept informed from beginning to…

I was kept informed from beginning to end. Had a call late afternoon from plumber who was about 3 hours away but we had isolated the water leak and was willing to wait until sunday morning when a local plumber would be available. Happy with that. Plumber came sunday morning and fixed the leak. Good service. Well done.

November 15, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

We had a flood and the guy that came…

We had a flood and the guy that came was very friendly and helpful. He went out of his way to get the problem sorted so we would have water

November 15, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Great service.

Paul was polite, friendly and knowledgeable. Prompt service. Would recommend.

November 12, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Great service

Great service, swift response. 👍

November 8, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi, thank you for taking the time to review our service. We are extremely proud of the service we at Craven Services achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐⭐

I had a plumber called Paul...
He was brilliant! Very professional and polite
Couldnt of sent anyone better
If I could of I would of given 6 stars
⭐⭐⭐⭐⭐⭐👍

October 29, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi Ryan! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Leaking pipe fixed!

We had a leaking pipe which needed replacing. The engineer was EXTREMELY fast and efficient. Friendly and did a fantastic job. Had all the tools with him and fixed the job perfectly. Very happy! Thankyou!

October 15, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi Shaheena! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Very helpful and knowledgeable team who…

Very helpful and knowledgeable team who really went the extra mile to help when our hot water tank started leaking. They were the cheapest quote and the work they carried out was to a very high standard, identifying another potential problem and repairing it for no extra cost.

October 14, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Man arrived on time very polite put me…

Man arrived on time very polite put me at my ease as I was a bit worried fixed my pipes in no time thankfully ad like to thank him so much I would recommend to any of my friends or family thank you again

October 12, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

Rated 5 out of 5 stars

Extremely happy with their service

Extremely happy with their service and speed of repairs.
Used via my home insurance for a leaking stop tap. Plumber rang to say he would be with me within 15 minutes and he was. Took less than 10 minutes to fix the leak.
Very friendly, informative and professional.

Highly recommended

October 8, 2021
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Hi! Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Kelly, Craven Services Ltd

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