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Dyno-Rod - Plumbing Shropshire Reviews 

416
•
TrustScore 5 out of 5

4.9

Haybridge Road, TF1 6JE Telford, Hadley, GB

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Rated 5 out of 5 stars

A fast, professional service! The Plummer arrived, evaluated what needed doing and which parts were required. Dyno sent me a quote and I was able to immediately book an appointment on the telephone fo... See more

Company replied

Rated 5 out of 5 stars

The Team were fast to respond with an Engineer visiting my property the same day, to discuss the various options. I subsequently received a very competitive quote with an appointment booked with the w... See more

Company replied

Rated 5 out of 5 stars

Chap who keep to give me quote to change a old stop tap which was connected to lead pipe was pleasant friendly but the quote was not so friendly it was £610.So I got another quote from local plumber w... See more

Company replied

Rated 5 out of 5 stars

Had a leak from behind my toilet today. Your on call plumber Cole arrived - very friendly and polite - he competently got stuck in to diagnose the problem and deal with it quickly and efficiently - e... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Haybridge Road, TF1 6JE, Telford, Hadley, United Kingdom

  • 01952 582655

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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4.9

All reviews

(416)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Chap who keep to give me quote to…

Chap who keep to give me quote to change a old stop tap which was connected to lead pipe was pleasant friendly but the quote was not so friendly it was £610.So I got another quote from local plumber who quote for the same job £180.

October 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Shahid,

We are glad you enjoyed your experience with our friendly team member. We appreciate your feedback regarding our pricing for the lead pipe stop tap replacement. We aim to provide fair pricing, all our team have the correct qualifications to complete this work, which is backed up from the local water company who we are referred work from, all our work carries warranty and we will review our rates to ensure we remain competitive while maintaining our high standards.

Dyno-Rod

Rated 5 out of 5 stars

Top Service All Round

The Team were fast to respond with an Engineer visiting my property the same day, to discuss the various options. I subsequently received a very competitive quote with an appointment booked with the work carried out shortly afterwards. I cannot recommend them highly enough.

October 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

David Storey,

Thank you for leaving such a wonderful review. We are delighted that our team could arrange a same-day visit, provide a great quote, and complete the work promptly. Your high recommendation means a lot to us and I will pass this on to the team .
Regards
Kevin
Dyno-Rod

Rated 5 out of 5 stars

A fast, reliable service

A fast, professional service! The Plummer arrived, evaluated what needed doing and which parts were required. Dyno sent me a quote and I was able to immediately book an appointment on the telephone for the Plumber to return a few days later. The same Plummer returned, was very polite, friendly and considerate…even putting covers over his shoes to protect my carpet! I couldn’t have wished for a more pleasant and helpful service. Everything is now working perfectly! Thank you

October 9, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with our service. Thank you for choosing Dyno!

Rated 5 out of 5 stars

Lawrence the young lad was professional…

Lawrence the young lad was professional friendly and trust worthy was only with me for ten minutes but could tell he was professional. Waiting for him to do the work great team.

October 14, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with our service. Thank you for choosing Dyno!

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs!!! Cowboys from hell who lie and do not turn up!!!
Deserve o stars. Lied about getting my mobile number wrong from insurance company and lied just now in there response about me cancelling appointment when I never, and then they never turned up to all day appointment. Hopefully they will appear on BBC watchdog soon. British gas will not be impressed and when they investigate the phone call will find I contacted out of hours to find out why they failed to turn up to all day appointment rather than trying to be clever by claiming I cancelled it ! They terminate your phone call too as they don't like simple conversation. Uncaring and unprofessional company. I felt discriminated too due to the aggressive call handler, and the lack of accountability as they do not have a complaints system either!

October 7, 2026
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you for your feedback. We would like to clarify the circumstances surrounding this matter.
You contacted our out of hours service to request the cancellation of the appointment, following previous visits where our engineers attended but no one was present at the property. To date, we have not carried out any work at your property, and all our engineers are fully qualified plumbers. You expressed a preference to use your own engineer instead, which we acknowledged. Our office team aims to handle all calls professionally and courteously. Where a conversation becomes difficult, staff may bring the call to an end to ensure communication remains appropriate and respectful.
We’re sorry to hear that your experience did not meet your expectations and thank you again for sharing your feedback.

Rated 5 out of 5 stars

Phoned up man came within hours .

Phoned up man came within hours .
Nice man did the job requested.
Very helpfull explaind clearly what was needed. Professional.

October 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with our service. Thank you for choosing Dyno!

Rated 5 out of 5 stars

Excellent service from Dyno-Rod.

Excellent service from Dyno-Rod.
Engineer who installed new cistern very professional and left no rubbish to be cleared.

October 6, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

We are delighted to hear about your excellent experience with our service. It is wonderful to know that our engineer was professional while installing your new cistern and ensured your home was left clean and tidy. Thank you very much for sharing your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Leak

They were helpful and explained every that we asked of them. Found leak within a few minutes and sorted and tidied up after themselves.

September 29, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you for your kind feedback! We’re glad we could find and fix the leak quickly and leave everything clean and tidy. We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Leaking toilet fixed efficiently!

Had a leak from behind my toilet today. Your on call plumber Cole arrived - very friendly and polite - he competently got stuck in to diagnose the problem and deal with it quickly and efficiently - explained what he was doing and why - He worked tidily and with care for the surroundings. Thank you Cole - much appreciated. Thank you Dyno-Rod. Highly recommend!!!!!

September 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you so much for taking the time to leave such a wonderful review! We’re delighted to hear that Cole was able to diagnose and resolve the leak quickly and efficiently, while keeping you informed throughout and taking care of your home.

We’ll be sure to pass your kind words on to Cole — he’ll be thrilled to know his professionalism and friendly approach were appreciated.

Thank you for choosing Dyno-Rod and for your recommendation. It really means a lot to the team!

Rated 5 out of 5 stars

Replace water tanks in attic

Dyno were easy to arrange the job with. The plumber arrived on time and carried out the job perfectly. Very knowledgable clean and efficient. Would highly recommend

September 17, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Daniel,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that arranging the job was easy, our plumber arrived on time, and carried out the work perfectly. We appreciate your kind words about their knowledge, cleanliness, and efficiency.
Kevin
Dyno-Rod

Rated 5 out of 5 stars

The engineer was friendly

The engineer was friendly, punctual, kept us in the loop, didn’t try to overcharge, gave some helpful advice.

He called to give me a 10mins heads up, which was really helpful due to mobility issues from chronic illness flare-ups making it take a while for me to get to the front door without help.

Paying was super simple (texted a link, got it instantly, 2 taps of Apple Pay and that was it), probably done in under 2 minutes.

August 24, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you for your feedback. We really appreciate it and will pass it on to the relevant team.

Rated 5 out of 5 stars

Andy from Dyno Rod

Andy from Dyno Rod , is spot on , very hard worker . Been coming out for a few months south staffs first . I had a water leak and luckily had homeserve which Dyno rod cover yes they had to come out a couple of times but that was too do with the heat and tarmac.

August 12, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Thank you for your feedback. We really appreciate it and will pass it on to the relevant team.

Rated 5 out of 5 stars

Prompt and effective service provided…

Prompt and effective service provided by Jo.
He also took care to ensure everywhere was left tidy after completion.

August 4, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

We are so pleased to hear about your positive experience with our service. It's wonderful to know our team provided prompt and effective service and ensured everything was left tidy after completion.

Dyno-Rod

Rated 5 out of 5 stars

Efficiency

So easy to book online and choose your preferred data and time and what you need to book for. Did the online booking Friday and they turned up Monday as booked. Did the job efficiently and took away the waste.

August 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

We are so pleased to hear about your positive experience with our online booking system and the efficiency of our service. It's wonderful that we could attend so promptly and take care of the waste for you.

Dyno-Rod

Rated 5 out of 5 stars

Ben was called out on a big blockage…

Ben was called out on a big blockage which was an emergency. He really went above and beyond. Very hard working very polite and cleaned up after a very dirty job. A credit to the company.

July 30, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Rah M,

We are delighted to hear about your positive experience! It's wonderful to know that our team member went above and beyond, working hard and cleaning up after a challenging job. We appreciate your kind words knowing he could of passed this work over to the drainage team but didn't stayed and helped clear the blockage
Kevin
Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Dyno-Rod

Excellent service from Dyno-Rod. Joe and Sam have done a fantastic job. They were super friendly and knowledgeable. I had a tap and basin waste fitted. Job was completed and both cleared up perfectly after. They are a credit to the company! Will definitely use Dyno-Rod again and recommend to family and friends. Thank you Joe and Sam!

July 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

We are delighted to hear about your positive experience. It's wonderful to know our team members provided excellent service, were friendly and knowledgeable, and left everything perfectly clear. We appreciate your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Courteous and professional - highly recommended

Jack visited my property to repair a leaking pipe.

He phoned me in advance to give notice of his arrival which was much appreciated.

He arrived on time and was courteous and professional. He fixed the leaking pipe.

Highly recommended.

July 8, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

We're delighted to hear about your positive experience with our service. It's great that our team member provided advance notice, arrived on time, and resolved the leaking pipe efficiently. We appreciate your high recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Joseph came to investigate a knocking…

Joseph came to investigate a knocking sound in the pipes along with a tap that wouldn't turn off without a struggle. He found the issue and went off to get the parts needed. He ended up being faced with a much bigger job than expected but kept me informed at every stage. I cannot recommend Joseph enough or praise him too highly. He was courteous and professional throughout. Wonderful manners. Very knowledgeable. I felt at ease knowing he knew what to do. He is an absolute credit to Dyno Rod. A real (five) star! Thank you Joseph, I wish you every success in your career.

July 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Dee, South Staffs,

We are absolutely delighted to hear such wonderful feedback about your experience. It's fantastic to know that our team member was able to diagnose and resolve the issue effectively, keeping you informed throughout. We're especially pleased that their professionalism, knowledge, and courteous manner made you feel at ease. Thank you for your kind words.
Kevin
Dyno-Rod

Rated 5 out of 5 stars

Refitted a shower told us the power…

Refitted a shower told us the power head was causing the problem so tpld him to change it and did a great job

July 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Nigel Gibbon,

We appreciate you sharing your feedback. We're happy to hear that the shower refit was done well and that the problem was resolved.

Dyno-Rod

Rated 5 out of 5 stars

On the morning of Thursday

On the morning of Thursday, 2nd July 26, my coming 88 year old mother came down to find water on the kitchen surface, brown water patches on part of the kitchen ceiling and part lounge. This caused my mother distress being on her own at the time. She went backup stairs to find the landing carpet sodden and water coming from the airing cupboard.
Following an urgent call going into British gas due to home care cover 400, my mother's age and being on the priority register, a follow up call to Dyno rod for expected time of arrival, Chris Johnson arrived as his next appointment. He turned the water off and easily detected that the plastic water filter had gone causing the water damage. He did his best to help and left my mother feeling safe and reassured whilst on her own.
Thank you Chris for all that you did to prevent the situation from further deterioration and for looking after my mother. From Molly and Peter Berry.

July 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire

Tony Mallam,

We are truly sorry to hear about the distress your mother experienced due to the water damage in her home. It sounds like a very concerning situation, and we can only imagine how unsettling that must have been for her, especially being alone.

We are, however, very glad to learn that our technician was able to assist promptly and effectively. It is reassuring to know that our team member provided excellent support and left your mother feeling safe and secure during a difficult time. We always aim to provide compassionate and efficient service, and we are pleased that we met that standard in this instance. Thank you for sharing your positive feedback about our technician's actions.
Kevin
Dyno-Rod

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