Banner for Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Dyno-Rod - Plumbing Shropshire, Wales and West Midlands Reviews 

312
TrustScore 4.5 out of 5

4.6

Oakengates, Kensington Way., TF2 6NA Telford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ben came today to fix my toilet and ended up going above and beyond and being a disabled customer I was so very grateful. Ben your an absolute superstar, thank you once again.

Company replied

Rated 5 out of 5 stars

We needed an emergency plumber and the guys arrived within two hours from us phoning. The job was challenging but the the two guys dealt with it without making too much mess and got us back up and run... See more

Company replied

Rated 5 out of 5 stars

Dedicated to solving my issue. Clean job. Professional, friendly and clearly experienced. I know now why Dyno-Rod have been trusted for so long. I’d never use anyone else. Simply brilliant.

Company replied

Rated 5 out of 5 stars

I had a split hose in my kitchen tap which was covered (bar the excess) under my Home Serve Agreement (British Gas). The response was first class. The communication excellent. The work passed to Dyno-... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Oakengates, Kensington Way., TF2 6NA, Telford, United Kingdom

  • 01952 897 691

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(312)

8,325 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Left my job unfinished

Left my job unfinished, leaking ceiling with 2 babies. Didn’t tell me there was an extra payment to be paid. Would not send the engineer out until I paid. Would NOT recommend.

August 3, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Amrita,

We are truly sorry to hear about the issues you experienced with the unfinished work and the unexpected payment. We understand your frustration, especially with young children. If you can contact our office so we can discuss this complaint 01952 684 755.

Dyno-Rod

Rated 5 out of 5 stars

Toilet repair and shower

Ben came today to fix my toilet and ended up going above and beyond and being a disabled customer I was so very grateful. Ben your an absolute superstar, thank you once again.

September 10, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Victoria Ellis,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member went above and beyond. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

We needed an emergency plumber and the…

We needed an emergency plumber and the guys arrived within two hours from us phoning. The job was challenging but the the two guys dealt with it without making too much mess and got us back up and running in just over three hours of solid work. We were pleasantly surprised by the amount charged for the job. Both of the gentleman were helpful, friendly, efficient and knowledgeable. We would not hesitate to use the company again, very pleased!

August 10, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Good Morning

We are so pleased to hear about your excellent experience with our emergency plumbing service. It's wonderful that our team arrived quickly and efficiently resolved a challenging job. We appreciate you highlighting their helpfulness, friendliness, and knowledge. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Dedicated to solving my issue

Dedicated to solving my issue. Clean job. Professional, friendly and clearly experienced. I know now why Dyno-Rod have been trusted for so long. I’d never use anyone else. Simply brilliant.

August 7, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Nigel Brookes,

We are absolutely delighted to hear about your excellent experience! It's wonderful to know that our team was dedicated to resolving your issue and provided such a professional and friendly service. We are so pleased to know you wouldn't use anyone else.

Dyno-Rod

Rated 5 out of 5 stars

The service and turnaround time was…

The service and turnaround time was excellent. Great job will definitely use again.

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

We're so pleased to hear about your positive experience with our service and turnaround time. We appreciate your kind words and look forward to assisting you again in the future!

Dyno-Rod

Rated 5 out of 5 stars

Friendly helpful and polite engineers…

Friendly helpful and polite engineers name was little Chris Johnson

August 6, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Lynette Gaunt,

We are so pleased to hear about your positive experience with our engineer. We are delighted that our team member was friendly, helpful, and polite. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Jack arrived on time

Jack arrived on time. Figured out what was needed and completed the job in fast time. Friendly and courteous

July 20, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

michael farnell,

We are so pleased to hear about your positive experience! It's wonderful to know that our engineer arrived on time, quickly assessed the situation, and completed the job efficiently. We appreciate your kind words about their friendly and courteous service.

Dyno-Rod

Rated 5 out of 5 stars

Ben was a great efficient plumber

Ben was a great efficient plumber. Replaced the radiator. Great job.

July 16, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

chris murray,

We're delighted to hear that the radiator replacement was handled efficiently and that you're pleased with the job! Thank you for sharing your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

Jack was a nice lad

Jack was a nice lad. He turned up within the allotted time frame both times he came, and kept us up to date with his expected ETA via phone calls. Did the job professionally and quickly.
Cheers Jack

July 8, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Steve,

We are delighted to hear about your positive experience with our service. It's wonderful to know that our team member was punctual, communicative, and completed the job professionally and quickly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Kitchen tap replaced

My kitchen tap was dripping. Engineer Ben came to see the problem. He was very professional and explained everything clearly. I needed new mixer taps and he showed me the different taps I could choose and did not push me to choose the most expensive taps. It took him quite a long time to replace the taps as they had been there for 26 years. He also adjusted the surestop which turns the water on and off. I would highly recommend Dyno-Rod and Ben.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy to book, clear pricing, issue promptly resolved

June 17, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Rich Warne,

We're so glad you found our service great and easy to book. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

It was easy to make the booking

It was easy to make the booking, and they came the same day.
Identified the problem quickly and resolved.
All tidied up afterwards, wouldn't know that they have been.

June 8, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Tracey Ashman,

We are so pleased you had a positive experience with our service. We appreciate you sharing your feedback and are glad we could resolve the issue efficiently.

Dyno-Rod

Rated 1 out of 5 stars

Mark arrived punctually

Mark arrived punctually . He had unfortunately been given wrong information by his company. I had given a complete picture of what was wrong . If Mark had had this information he probably wouldn’t have come
I have been sent a copy of his report which is not exactly what was discussed. The possibility of rerouting the pipe work was considered but my plumber thinks it would involve major work and be very costly. However Mark was very helpful, gave a lot of useful advice and knew his job .

June 5, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

John Allen,

Thank you for your feedback. We are concerned to hear about the miscommunication regarding your service request and the discrepancy in the report. We are reviewing our internal processes to ensure accurate information is always provided to our team members.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

We have had Dyno through our service contract twice in the last few weeks and the service provided was faultless. Ross was the engineer and he was first class!

May 29, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Matthew Connor-Hemming,

We are so pleased to hear about your positive experience with our service. We appreciate you sharing your kind words.

Dyno-Rod

Rated 5 out of 5 stars

The service has been impeccable

The service has been impeccable. Guys were professional, polite and friendly. They explained everything they were doing in terms we could understand. They told us when the water would be turned off. The booking process was excellent.

May 20, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Sheila Floyd,

We are so pleased to hear that our team provided such a professional and clear service. Thank you for your kind words!

Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look