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Dyno-Rod - Plumbing South Wales Reviews 

611
•
TrustScore 5 out of 5

4.8

Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB

•

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Rated 5 out of 5 stars

Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more

Company replied

Rated 5 out of 5 stars

Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more

Company replied

Rated 5 out of 5 stars

I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more

Company replied

Rated 5 out of 5 stars

I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom

  • 02920 003955

4.8

Excellent

TrustScore 5 out of 5

611 reviews

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4.8

All reviews

(611)

8,395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service - thank you joe

Joe the engineer was amazing. Very professional, a lovely way with customers and was spotless. Would definitely recommend.

May 3, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi [xxxxxxxx
Hi Lisa,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service with joe he was so…

Excellent service with joe he was so pleasant and professional thank you so much fantastic service

May 1, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Cheryl,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Work completed to a good standard

May 1, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Aneurin,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick response. Clear communication and the plumber arrived promptly and identified the problem.
He was polite and helpful and fixed the leak.

April 29, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Jayne,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent customer service by Dyno Rod

Excellent customer service by Dyno Rod. The plumber sent to my home, Josh, was brilliant. He identified and resolved the problem very quickly. Many thanks. James

April 16, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi James,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Amazing service from start to finish…

Amazing service from start to finish and the lad done our leak on toilet was fantastic thanks again

April 13, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

We had a shower which wouldn't turn…

We had a shower which wouldn't turn off. The tradesman who came sorted it out and told me what the problem was. A very professional job

April 5, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Superb service from start to finish.

Superb service from start to finish.

March 17, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Jeffrey,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

A very professional service

A very professional service. Engineer worked effectively and efficiently. Kept me regularly updated. Communicated in a please to, friendly manner.
All neat and tidy afterwards.

March 25, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Nick,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Central heating leaking pipes

From start to finish when we contacted Dyno-Rod to trace a leak in our central heating it has gone well.
The leak was traced underneath our tiled kitchen floor and we were then booked in for the work to commence.
This was completed with no digging up of any tiles or concrete. Such a relief.
Pipes were diverted to cap off the pipes leading to the leak and my central heating is now up
and running. All rad TRV's have been set at the correct setting and the boiler is at last holding pressure. We now have heat and a working central heating system. Thank you Barrie for the testing and Harno for the superb work carried out!!

March 14, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Elaine,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Had an excellent experience Outstanding Serive-Fast-Proffessioal-and Reliable with C.P

Had an excellent experience with C.P. Services Ltd today. Their engineer, he was thorough and efficient in diagnosing and fixing a major water leak. He quickly identified a ruptured pipe, carefully accessed the area, and restored our water supply with minimal disruption. Professional, knowledgeable, and went the extra mile to ensure everything was safe. Highly recommend their services!

March 11, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Graham,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Emergency Call.Out

The engineer came to an emergency call out. He was there within the hour, was professional but friendly and resolved the issue quickly

December 6, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Lisa,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service very efficient

Excellent service very efficient

March 6, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Rosy,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Faultless service

Faultless service, I cannot recommend enough. The plumber engineer Josh was very polite and helpful. He explained what needed to be carried out and it was done straight away. If you want a professional standard of work, you won’t go far wrong.

March 5, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Tina,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Excellent service

Excellent service. I would like to thank Kian for his professional support in managing a recent leak causing both stress and damage in our home. He was both helpful and efficient

March 4, 2025
Unprompted review
Dyno-Rod - Plumbing South Wales logo

Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 1 out of 5 stars

Didn’t repair or replace …

The guy who called was polite enough but I have a policy that covers me for up to £1,500 worth of repairs. No repairs were done. Not a happy customer, apparently they just don’t do anything for Axa jobs. My cover is through Swinton emergency home care insurance.

February 25, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

This is certainly not something we expect or like to hear. We are sorry on this occasion it didn’t go as it should have; it looks as if we were appointed by your Insurers and we were limited by the policy terms and conditions, you can direct any queries directly to them. If you would like to discuss this further, please feel free to get in touch by e-mail at enquiries@dyno-plumbing.wales or 02920883492 as we would be happy to see how we can help moving forward. Many thanks Dyno-Plumbing

Rated 3 out of 5 stars

The plumbers came quickly however just turned of the water. Waste of time

The plumbers came quickly to fix the leak under the tap. However, all they could do due the policy from axa was turn the water off to the cold tap. They kindly explained the to fix the tap needed to turn two connecting washers and tighten them up. I had to do that! Lucky I had the tools. It would have taken them 30 seconds. No words. I know they were following some insurance policy. They took longer filling out the paperwork. I Suppose it’s not their fault, just a reflection of the society we live in. Dire

February 24, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Thank you for taking the time to review our service. Sorry to hear your experience wasn’t as great as we hoped it should be, we undertook the work in accordance with the policy that your Insurer has provided any queries on the limitations of the works that can be undertaken should be directed to them. Please feel free to get in touch by e-mail at enquiries@dyno-plumbing.wales or 02920883492 as we are always interested to see how we can improve our service going forward. Many thanks Dyno-Plumbing South Wales

Rated 5 out of 5 stars

Excellent service

I'm very grateful to Steve and the team for sorting a longstanding issue that I thought would never get sorted. One visit to assess and order parts, then a second visit to put right the issue. Thank you so much - highly recommend

February 20, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Helen,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Speedy solution to my problem

Rang the insurance company this morning at 11.15 am. to make an appointment for someone to mend a fault in our toilet. By 12.45pm job done by a very nice young man. Great service thank you

February 20, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Jill,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Rated 5 out of 5 stars

Great customer service

Arrived within 2 hours. Quickly established the issue and sorted the problem within an hour which involved replacing a piece of pipe work. Had to drain part of the system-no mess and kept me informed of what he was doing👍

February 19, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing South Wales

Hi Dave,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

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