James Heapes from Metserve Dyno came to our property following a call request. He was a very polite and helpful engineer. He found the problem, explained what needed to be done and fixed the issue wi... See more
Company replied
Location
Switch locationWellington House, 17 Birkheads Road, RH2 0AU Reigate, Surrey, GB
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See what reviewers are saying
I had frank Matthews come to fix a leak. He was absolutely fantastic. He came at 3am in the morning and fixed the urgent leak and ensured it was all resolved. He came to fix an additional but less urg... See more
Company replied
Excellent service today from Charles. He contacted me before arriving to let me know he was en route. Was efficient in solving the problem and rectified it quickly. Lovely friendly and professional gu... See more
Company replied
I had the pleasure of having Mr Price Aaron to repair my bathroom flusher. Arron did an excellent job. What impressed me most is his manners, awareness of the surroundings. Arron is Very clean and tid... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Surrey, United Kingdom
- 01737 881576
4.9
Excellent
3K reviews
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James Heapes from Metserve Dyno came to…
James Heapes from Metserve Dyno came to our property following a call request. He was a very polite and helpful engineer. He found the problem, explained what needed to be done and fixed the issue within a short period of time…..he saved the day!…. Thanks James! Highly recommend and hope any future issues can be dealt with by the same engineer. Thank you for your help today…really appreciated.
September 11, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Michael, we appreciate you sharing your positive experience after James attended the plumbing problem at your Woking home. We're delighted to read he was polite, helpful, and efficiently resolved the issue with the bath tap. It's wonderful to know the service was so well-received.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Absolutely brilliant
Absolutely brilliant. Rikaine Wren visited. He knew exactly what was wrong and got the plumbing sorted. Excellent service
September 11, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi Munier, we're delighted to hear about your positive experience with our service, following Rikaine's visit to your Warlingham home. It's great to know that he quickly identified the issue, with the waste pipe, and resolved the plumbing issue. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Leak fix by Frank Matthews
I had frank Matthews come to fix a leak. He was absolutely fantastic. He came at 3am in the morning and fixed the urgent leak and ensured it was all resolved. He came to fix an additional but less urgent problem. He was very punctual, and great at communicating when he was going to be coming round. He was excellent and I couldn’t recommend him enough. From a very happy customer!
August 31, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Radhika, we are so pleased to hear about your positive experience. It's wonderful to know Frank was fantastic, punctual, and great at communicating. We appreciate your kind words and recommendation!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Extremely good work and friendly!
September 9, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Customer, we are so happy that you found our work to be excellent and our engineer, Steve J, friendly, when working in your South Croydon home to install a new kitchen tap. We appreciate you sharing your positive experience with us.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent service today from Charles
Excellent service today from Charles. He contacted me before arriving to let me know he was en route. Was efficient in solving the problem and rectified it quickly. Lovely friendly and professional guy. Very pleased and the issue is fixed !
September 9, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Fiona, we are delighted to hear about your excellent experience with our service. It's wonderful to know Charles contacted you before arriving, efficiently solved the problem, and was friendly and professional. We're so pleased the issue is fixed!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Quick efficient response to late…
Quick efficient response to late evening call. Engineer Nick'O very professional and courteous on visit Explained everything well and job completed to exceptional standard
September 9, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello J Charman, we are delighted to hear about your excellent experience when you used our 24/7 emergency plumbing service! It's wonderful to know that we provided a quick and efficient response to your late evening call. We're especially pleased that Nick was professional and courteous, explained everything well, and completed the job to an exceptional standard.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I had the pleasure of having Mr Price…
I had the pleasure of having Mr Price Aaron to repair my bathroom flusher. Arron did an excellent job. What impressed me most is his manners, awareness of the surroundings. Arron is Very clean and tidy person. Couldn’t ask for any better service. Well done Aaron and thank you.
September 8, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Tarek, we're delighted to hear about your excellent experience with our service when Aaron attended your Horley home. It's wonderful to know he did an excellent job, when fixing the toilet flush, and was very clean and tidy. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Major plumbing issue, Carl W was great, thanks!
Carl W came out to deal with a very tricky plumbing problem for us, water coming through the kitchen ceiling. He was excellent - friendly, reassuring, professional and thorough, and went out of his way to get everything properly sorted. Highly recommended!
September 3, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi DD, we're delighted to hear about your excellent experience with the plumbing repair. It's wonderful to know that the tricky issue was resolved thoroughly and professionally. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Cannot thank Ashley enough who attended…
Cannot thank Ashley enough who attended our property today he is an absolute credit to the company, he was very polite , respectful , and thorough,
He was very efficient clean and tidy
A BIG THANK YOU 👍😁
September 4, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi Neil, we are absolutely delighted to hear about your excellent experience! It's wonderful to know that Ashley was polite, respectful, and thorough, and that the work was carried out efficiently and tidily. Thank you for your positive feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent service from Dyno
Excellent service from Dyno. Matt was very thorough with the work from start to finish.
September 2, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Mr Bradley, we are so pleased to hear about your positive experience with our service. It's wonderful to know that Matt was thorough with the work from start to finish. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I am very pleased with the plumber’s
I am very pleased with the plumber’s, Nicola, work replacing the shower unit and taps. The work was carried out professionally and to a very high standard. I am very satisfied with the result.
September 4, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Grace, we're delighted to hear about your excellent experience with our service. It's wonderful to know that the work was carried out professionally and to a very high standard. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great work!
Nick came today and did a really good job. Our plug had broken and it was getting stuck every time we closed it in our bathroom sink Nick 41e fitted a new plug and fixed the problem thank you so much!
September 3, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi Robin, we're so pleased to hear about your positive experience with our service! It's wonderful to know that the new plug was fitted and the problem was fixed. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
The plumber arrived early and clearly…
The plumber arrived early and clearly had a plan on what needed to be done. The day went well and completed successfully. Everything working as expected.
September 2, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Paul, we're delighted to hear about your excellent experience with our service, following Jack's visit to your home. It's wonderful to know that our plumber arrived early, had a clear plan, and completed the work successfully.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Courteous & thorough.
Arrived with adequate notice, saw the problem and provided a better solution than I had expected. Courteous & thorough.
September 3, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Robert, we're delighted to hear about your excellent experience with our service when Jerome visited you inyour Croydon home. It's wonderful to know he arrived promptly, identified the problem, and provided an even better solution than expected, all while being courteous and thorough.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
He was on time
He was on time, very polite and fixed the problem
10 out of 10
September 3, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello customer, we are so pleased to hear that our service was on time, polite, and that the problem was fixed for you. Thank you for your positive feedback; we truly appreciate it.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Exceptional standard of work
Carl W replaced a radiator under my British Gas Home Serve agreement. His work was exemplary, leaving no mess. He completed the replacement speedily and to an extremely high standard - in fact, you wouldn't even know that the radiator had been removed and replaced!
September 1, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Mike, we are delighted to hear about your excellent experience with our service. It's wonderful to know the radiator replacement was completed speedily, to a high standard, and with no mess. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Agent was friendly and efficient…
Agent was friendly and efficient nothing was too much trouble. When finished made sure everything was clean and tidy
September 1, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Mr Hayes, we're so pleased to hear about your positive experience with our service! It's wonderful to know that our agent was friendly and efficient, and ensured everything was clean and tidy after the work was completed. Thank you for your kind words.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Another excellent plumbing job by…
Another excellent plumbing job by Charlie Kelly. 30 year old kitchen tap quickly and efficiently removed and replaced with new modern pullout spray tap.
August 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Jennifer, we're delighted to hear about your excellent experience with our plumbing service when Charlie visited your Brixton home. We appreciate your kind words about the quick and efficient replacement of your kitchen tap with a modern pullout spray tap.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Another outstanding Service from Steve Jordan
Steve came out to our property and immediately recognised that further work was needed to fix my toilet flush Valve. He ordered all the necessary parts straight away and made sure the follow-up appointment was booked in with the office without any delay. Everything was handled so efficiently from start to finish. That level of thoughtfulness and attention really makes a difference.
He was super friendly, personable, kind and professional, and we had a lovely chat while he was there. He was also quick, and thorough.
Steve has previously carried out work at another property of ours and was fantastic then too.
I have been so impressed with Dyno-Rod lately and that’s thanks to people like Steve.
A genuinely lovely guy and a real credit to the company. I will personally request Steve Jordan as he always delivers an outstanding service.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi customer, we are so pleased to hear about your positive experience. It's wonderful to know that Steve provided such efficient, thoughtful, and professional service. We strive to deliver outstanding service, and feedback like yours truly highlights our commitment.
Thank you, also, for your continued and loyal custom. We do appreciate it.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Jerome was extremely professional and…
Jerome was extremely professional and knowledgeable. He kept me informed throughout the process and answered all of my concerns. I was very happy with the work he carried out at high level. He is an asset to your company.
August 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi customer, we are absolutely delighted to hear about your excellent experience! It's wonderful to know that Jerome was professional and knowledgeable, keeping you informed and addressing all your concerns. We are pleased that the work was carried out to a high standard.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
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