Banner for Dyno-Rod - Surrey

Dyno-Rod - Surrey Reviews 

1,301
•
TrustScore 5 out of 5

4.9

Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team turned up shortly after booking, and within 20 minutes of arriving had my kitchen waste blockage removed and all back to normal. Pleasant, polite and efficient.

Company replied

Rated 5 out of 5 stars

Thank you to, Daniel, for coming out on a Sunday and persevering with our problem. He resolved the matter and left the bathroom clean and tidy. He gave us sound advice to help us resolve a big issue.... See more

Company replied

Rated 5 out of 5 stars

Justin, from Dynorod, came to my house for multiple issues. He was friendly professional and knew exactly what needed to be done. He made me feel confident that the jobs and investigations would be... See more

Company replied

Rated 4 out of 5 stars

All fine blockage apparently cleared guys v helpful However 700 machine wasn't working and knowing Dyno rod had this machine was the reason I used you. If the problem recurs it is agreed you will... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom

  • 0193 280 7478

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,301)

8,363 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant, polite and efficient

The team turned up shortly after booking, and within 20 minutes of arriving had my kitchen waste blockage removed and all back to normal. Pleasant, polite and efficient.

October 22, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, friendly and explained everything clearly.

October 20, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Thank you

Thank you to, Daniel, for coming out on a Sunday and persevering with our problem. He resolved the matter and left the bathroom clean and tidy. He gave us sound advice to help us resolve a big issue. Thank you so much.

October 18, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning ,Emma
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Super efficient

Super efficient, great service. Solved the issue quickly with minimal fuss and gave great advice for preventing anything in the future. Would 100% recommend

October 15, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon , William
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Guys were excellent

Guys were excellent - did a really good job and sorted the problem. Left everything clean and tidy.

October 13, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon , Michiela
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Fantastic

Fantastic. The engineer came in good time and gave a clear update on the work that he had done and good instructions to avoid any further issues. He was very polite and tidy. I would use their services again (ideally though I won’t need to!!!).

October 12, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon , Hugh
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dan.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Available same day and completed the job in great time.

October 10, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning ,Sarah
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin, Dynorod, BRITISH GAS

Justin, from Dynorod, came to my house for multiple issues. He was friendly professional and knew exactly what needed to be done. He made me feel confident that the jobs and investigations would be done competently and they were. Justin was excellent. Thank you.

October 6, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning ,Helen
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin the engineer was very efficient

Justin the engineer was very efficient. Answered all our questions and reassured us. Very good service and would highly recommend to anyone is thinking of booking DYNO.
Excellent service!

October 5, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning ,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Extremely professional and competent

Extremely professional and punctual. Managed to locate and unblock an external drain which was 100ft from the nearest accessible manhole in less than one hour. Highly recommended

September 29, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning , Patrick
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin did a fantastic job

Justin did a fantastic job, very friendly and informative and provided recommended remedial work due to ongoing issues with our hall drainage.

September 29, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Mick
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Daniel - Rod

Skillful knowledgeable worker got everything sorted out in good time. I am glad I chose Dyno-Rod. I have always known about them and have no problem recommending them.

October 1, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning Guy
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

As always

As always, the Dyno Rod team are the ones i call for any plumbing challenges i have. The gents have been able to identify the cause of my ongoing sewage problem and resolved it. They were tidy and considerate of my home. Very well mannered and professional.

September 28, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin explained all the technicalities…

Justin explained all the technicalities in plain English.

September 24, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Chris was promt and friendly

Chris was promt and friendly. Explained each step

September 18, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Mindi
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Would highly recommend Dyno rod

Would highly recommend Dyno rod. I have used them in two occasions recently. They are flexible with appointments and although the slot is a few hours, the assistants at the end of the call are really helpful with giving an idea of timings for the visit. We had Charlie who was great, explained the cause and cleared the blockage, friendly and efficient. Many thanks.

September 18, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Annabel
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Aaron Price, very skilful Engineer

Aaron Price, the Engineer who came to sort out the issue of our toilet, is very professional, skilful and very knowledgeable. He knows what the problem straight away and sort out within an hour. Keep up the good work Aaron!

September 18, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Thank you for your feedback!
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your comments to Dyno plumbing

Rated 5 out of 5 stars

Daniel was amazing

Daniel was amazing and went above and beyond returning to help sort out a real plumbing emergency he was calm professional and kind. He did a wonderful job for which I am
Most grateful

September 11, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Ingrid
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Brilliant service, well appreciated

Brilliant service and very much appreciated outcome to our situation.
A good, quick and very experienced operator who really knew his stuff.
Block cleared, solution sorted in case it happens again, and I will use Dyno again and recommend to others.

September 14, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Great service

Great service from Charlie & Fred. Polite, helpful and informative, and solved the issue as promised. Would recommend

September 11, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look