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Dyno-Rod - Thames Valley Reviews 1,102

TrustScore 5 out of 5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The engineer, Craig, was excellent and went the extra mile to make sure everything worked perfectly. This even involved coming back a second day to check that Thames Water had done their bit of the jo... See more

Rated 5 out of 5 stars

Quoted to have limescale and root ingress removed from a previously blocked soil pipe (also unblocked by Dyno Rod) . Job was well done, no mess and large clump of fine roots removed. Brilliant. Cannot... See more

Company replied

Rated 5 out of 5 stars

Very easy to book and explain the drainage ongoing issues in very old pipes. Engineer arrived, called first as he was able to arrive a bit earlier than the 1-6pm slot I picked. He took a look and expl... See more

Company replied

Rated 4 out of 5 stars

Kept me advised of time on the day and arrived on time. Helpful, knowledgeable and pleasant person who did the job. Investigation was thorough and confirmed concerns about a blocked/collapsed drain. N... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom

  • 0118 3913657

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

great guy

great guy. Came out at 1am, solved the issue quickly, completed camera survey to ensure the issue was resolved. Thank you.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The engineer, Craig, was excellent and went the extra mile to make sure everything worked perfectly. This even involved coming back a second day to check that Thames Water had done their bit of the job. Very professional and a pleasure to deal with.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Root and limescale removed.

Quoted to have limescale and root ingress removed from a previously blocked soil pipe (also unblocked by Dyno Rod) . Job was well done, no mess and large clump of fine roots removed. Brilliant. Cannot recommend enough.

April 29, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Martyn,

We're happy to hear that the limescale and root ingress removal from your soil pipe was completed successfully and without any mess. We appreciate your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Great professional, successful and helpful service

Very easy to book and explain the drainage ongoing issues in very old pipes. Engineer arrived, called first as he was able to arrive a bit earlier than the 1-6pm slot I picked. He took a look and explained some of the legacy oddities we had. Then gave me a couple of options. The jet wash was just what it all needed. Problem solved and a 6 month guarantee too. He was also very helpful in pointing me towards a trade company for some other pieces I had not been able to get through regular places. All in all very happy. Water flowing like it should.

April 27, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hi,

We appreciate you sharing your experience. We're happy to hear that booking was easy, the engineer was punctual and helpful in explaining the situation with your drainage issues. We're glad the jet wash resolved the problem and that you found the advice useful.

Dyno-Rod

Rated 5 out of 5 stars

Came very quick and cleared blockage

Rang back immediately and came very quickly. Friendly and efficient technician. Knew exactly what to do and cleared the blockage quickly. Very impressed.

April 20, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mr John Wickenden,

We appreciate you sharing your feedback. We're happy to hear that Dan responded quickly and he was friendly and efficient, and resolved the blockage effectively.

Dyno-Rod

Rated 5 out of 5 stars

Craig was excellent.

April 18, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello John,

Thank you for your feedback, we are happy to hear that Craig was excellent.

Dyno-Rod

Rated 5 out of 5 stars

Fast and efficient

The engineer turned up very quickly and fixed the problem with minimal fuss. Tested to see if it was fixed. Left me feeling very reassured at the end.
From the initial online request I had a callback within 10 minutes and the engineer here within 90 minutes. The problem was fixed 45 minutes later.

April 16, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Jon,

We appreciate you taking the time to share your feedback. We're happy to hear that the engineer arrived promptly, resolved the issue efficiently, and left you feeling confident. We are glad you were pleased with the quick callback and service.

Dyno-Rod

Rated 5 out of 5 stars

Dan dealt with my blockage in a highly…

Dan dealt with my blockage in a highly professional way, finding the source of the blockage and dealing with it promptly, ensuring that every sink and toilet in my house flushed properly before tidying up and closing the job. As well as being highly capable and professional, Dan is a very pleasant and engaging man, a great ambassador for Dyno Rod

April 13, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mr Sousa,

We appreciate you sharing your experience. We're happy to hear that our engineer resolved the blockage efficiently, ensuring all fixtures functioned correctly, and left the area tidy. It's great to know you found them pleasant and professional. Thank you for the positive feedback!

Dyno-Rod

Rated 4 out of 5 stars

Great job

Great job, good value and came out within a couple of hours

April 12, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

MRS COLLEEN STEVENS,

We're happy you had a good experience with our quick and valuable service. Thank you for your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Easy booking, good comms , professional and excellent outcome

Easy booking - not urgent so booked when convenient for me online. Received good communication before appointment. Operative arrived and was friendly and professional. Gave full explanation and ensured I was happy before he left. Drain unblocked in less than an hour. Definitely would recommend, I wouldn't look at anyone else after my experience

April 10, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Sharron ,

We appreciate you sharing your feedback. We're happy to hear that booking was easy, communication was good, and our operative was friendly and professional. We're glad the drain was unblocked quickly and you were satisfied with the service.

Dyno-Rod

Rated 4 out of 5 stars

Good job, good knowledge, not cheap

Kept me advised of time on the day and arrived on time. Helpful, knowledgeable and pleasant person who did the job. Investigation was thorough and confirmed concerns about a blocked/collapsed drain. Not cheap, but then they invest in very specialised high tech equipment to find issues hidden underground. Would use again.

April 9, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Myotschka,

We appreciate you sharing your experience. We're happy to hear that you were kept informed and found our technician helpful and knowledgeable. It's great to know you were satisfied with our thorough investigation.

Dyno-Rod

Rated 4 out of 5 stars

We had a bad experience with Dyno at…

We had a bad experience with Dyno at first, two operatives came to unblock the pipe but because they did not had the right tools, told us to do it ourselves and then they charge us for a job that was not done. As a result, the problem got worse because the pipe waa still not unblock. Worst of all, it felt very unfair because we paid for a job that was not done. However, we decided to give it a second chance and we call again. Today, a gentleman called Tom came with to our house in Tilehurst, brought the tools and complete it. He was quick and very polite. He got the job done. It felt that the money that we paid was actually for a job as opposed to the last time.

April 8, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Jeanet,

We appreciate you sharing your experience. We're sorry the initial visit did not meet expectations, and we did not complete the job. We're glad the second visit resolved the issue effectively. We value your feedback and will use it to improve our service.

Dyno-Rod

Rated 3 out of 5 stars

Damage noticed after visit

Very nice, helpful young man examined drains but unfortunately after he’d gone I noticed machine with camera taken into garage has damaged my newly painted sill! Not best pleased

April 7, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Michelle,

We appreciate your feedback and are sorry to hear about the damage to your newly painted sill. We'll investigate how this occurred to prevent future issues.

Dyno-Rod

Rated 5 out of 5 stars

Excellent

Speedy service, problem sorted, efficient, knowledgeable staff

April 2, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Ann Planes,

We appreciate you taking the time to leave us this great review! We're happy to hear that our service was speedy, efficient, and solved the problem.

Dyno-Rod

Rated 5 out of 5 stars

Dyna-Rod responded fast!

The engineer was quick to respond (within 90 minutes) and was polite and friendly. He identified the reason for the blockage quickly and explained what he intended to do to fix it. Half an hour later he was done and dusted. Great service from start to finish. Thank you

March 30, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Mark Shephard,

We appreciate you taking the time to share your feedback. We're happy to hear that the engineer responded quickly, was courteous, and efficiently resolved the blockage. It's great to know you were completely satisfied with the service. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Excellent and professional service

The engineer came within 2 1/2 hours out office times and fixed the issue with ease.
He was extremely polite and patient and explained each steps
Should be awarded engineer of the month!
Thank you very much

March 27, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Claire Dunn,

We appreciate you sharing your feedback. We're happy to hear that the engineer resolved the issue efficiently, was polite and patient, and explained each step clearly. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Very reliable and fast.

March 27, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Tom Mann,

We're happy to hear that you had a reliable and fast experience. Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish.
Booked online and had a call from the office to get some more details.
Engineer arrived on time and very quickly cleared the drain. A friend recommended Dyno, and I will be recommending them going forward. Thanks Dyno for the great staff you have.

March 26, 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Ben Tomkins,

We appreciate you sharing your feedback. We're happy to hear that you experienced fantastic service from booking to the drain clearing. It's great to know our prompt engineer swiftly resolved the issue, and you'll recommend us. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Clearance of kitchen sink drain

Same day attendance to unblock kitchen drain. Two friendly operatives. Well-equipped van - camera, jet wash, suction etc. Blockage was in the outside pipe to soak away. Cleared in under an hour. Easy payment via link sent to my phone. No hidden charges. Fixed call-out £190.

March 25, 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Alec,

We're happy to hear that our team was able to promptly resolve the blockage in your kitchen drain. It's great to know the operatives were friendly and efficient, and that you found the payment process straightforward. Thank you for your positive feedback!

Dyno-Rod

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