E-Cig Clouds - Online Retail Store Reviews 

18,085
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 4,402 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the remarkably fast delivery times, excellent product quality, and very competitive prices offered across the entire available shopping range. Consumers note that the official online platform is very easy to navigate, making the entire ordering procedure exceptionally smooth, reliable, and completely hassle-free. Some people were dissatisfied with occasional delivery delays, tracking updates failing completely, or missing items from their received delivery packages. Reviewers specifically mentioned waiting well over a week for shipments to arrive or experiencing frustrating difficulties when trying to resolve unfulfilled orders with customer support.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting fast dispatch times and... See more

Product

Users describe positive interactions with product, consistently praising the great selection and competitive... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and reasonable rates across a... See more

Service

Customers consistently note positive experiences with service, highlighting excellent overall satisfaction... See more

Order

Reviewers highlight positive aspects of order processes, describing them as simple and efficient. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company with their orders I ordered 20 pods they sent me 10 with a note saying remainder will follow. When i received the remaining 10 they also put in a couple of treats. No other comp... See more

Rated 5 out of 5 stars

I've been using E-Cig Clouds for a number of years, and as always the service is first class. Placed my order early on a Monday morning, and the postman was walking up the drive with my order midday T... See more

Rated 5 out of 5 stars

Excellent range, quick delivery, easy to order and repeat order (if you have an account) Literally nothing else to say! This company are excellent and they are always my first stop for e-juice.

Rated 5 out of 5 stars

My 4th order was delivered within a few days, postage free. Their products are below RRP and their service is quick, efficient and reliable. They are now my preferred supplier.


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

About E-Cig Clouds - Online Retail Store

Written by the company

About Us
E-Cig Clouds specialise in delivering you the highest quality e-liquids, e-cigarettes and electronic merchandise for all your vaping needs. We're an online retail store offering free delivery on all orders over £15, reward points for every purchase and unbeatable customer service.

Our Vapes
Customer service is the foundation of our company. If you aren’t happy, neither are we. We care deeply about our industry, our customers and our products. E-Cig Clouds is built on strong ethics, from the products that we carry, to the service that we provide; rest assured you are only ever purchasing the absolute best the industry has to offer.

View Disposable Vapes View E-Liquids View Nicotine Salts View Nicotine Shots View Box Mods View Starter Kits View Sub Ohm Kits View Pod Systems View Vape Coils View Vape Pods


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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4.9

All reviews

(18,085)

4,153 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. Resolved my issue with address really quickly and products are great and were quick to ship .
Fantastic company would use again

July 28, 2026
Rated 5 out of 5 stars

Good price, great service, faster deliver

First time order got deliverd pretty fast.
I bought a mystery box what a wonderfull deal i realy could recoment to try-out it out for that price its for sure worth it. The pagage itself was packet with care could see that. Next time when i am visiting my son i for sure wil order again. I going to taken ghe mystery box with me to the netherlands.

August 6, 2026
Unprompted review

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