Easilocks® Reviews 

3,159
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 494 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic quality of the products, highlighting how wonderfully natural they look and feel during everyday wear. People consistently appreciate the exceptionally helpful customer service team and the extremely fast delivery times provided. Some reviewers were not happy with certain items feeling much too large or difficult to fit securely on the head. However, some customers also noted that a few pieces appeared overly synthetic instead of matching their natural hair expectations. Additionally, a small group of consumers experienced minor issues with color matching or delivery costs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the fantastic volume, excellent color... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing products,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that shipping was... See more

Service

People report positive experiences with service, frequently praising helpful staff who provide great color... See more

Customer service

Users describe positive interactions with customer service, often praising helpful support and dedicated... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The customer service was excellent. The quality of the product very good Unfortunately I did not like the way the wig goes straight back from the band . It did not sit properly and looked very f... See more

Company replied

Rated 4 out of 5 stars

Wasn't sure of product to get or what colour, spoke to someone on WhatsApp, told me about products, sent a few head shots to her and she matched my colour up, going to buy the product now, great ser... See more

Company replied

Rated 4 out of 5 stars

I love easilocks but the clips couid be less abrasive on the scalp. Also, a new three piece set of clip ins could include that little bit extra for the " dovetail" effect on the framing of the face... See more

Company replied

Rated 4 out of 5 stars

The clips are exactly as described & work really well. The fact they have the tape strip already attached to the clip is exactly what I wanted. More expensive than other sites but I wanted to use a re... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. also in
  3. Hair Product Store

Written by the company

Easilocks Human Hair Extensions offers Award Winning hair extensions. Whether you are looking for a clip in ponytail or tape extensions we have it all. 🚚Fast Delivery 💎No Hidden Charges 😜Easy Returns ✨Free Virtual Colour Matching

Free Colour Matching Service

Written by the company

We are here to help💕
DM us with a picture of your hair in natural daylight and we will do the rest for you!✨

Contact info

Shop in Our Sale Now!

Save up to 90% off now, contact us for a FREE colour match now.

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,159)

484 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The hair is beautiful

The hair is beautiful and so was the whole experience with the purchase, if i could just ad a recommendation to the company, is that they come in different head sizes as mine is far to big for my head lol. So I’ll have to try to take the excess of do it fits my head properly

July 10, 2026
Easilocks® logo

Reply from Easilocks®

Hey Joanne,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Have used them for years through all…

Have used them for years through all different shades and the team are always helpful with a free online colour match and returns are simple

July 14, 2026
Easilocks® logo

Reply from Easilocks®

Hey Becka,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Rated 3 out of 5 stars

Hair definitely are not human vergin

Hair definitely are not human vergin. It's synthetic. After a few washes changed the colour and texture.

July 2, 2026
Easilocks® logo

Reply from Easilocks®

Hi Anna,

We are sorry to hear you feel this way.
Please email returns@easilocks.com if you are experiencing any issues with your item.

Kind Regards,
Team Easilocks

Rated 1 out of 5 stars

Hair extensions are terrible look…

Hair extensions are terrible look nothing like the colour I ordered also they have clips coming off them already they tangle a lot too won't be buying again

July 10, 2026
Easilocks® logo

Reply from Easilocks®

Hi Vicky,

We are sorry to hear you feel this way.
Please email returns@easilocks.com if you are experiencing any issues with your item.

Kind Regards,
Team Easilocks.

Rated 5 out of 5 stars

Super happy

Great product and customer service! Good quality and quick delivery

July 10, 2026
Easilocks® logo

Reply from Easilocks®

Hey Susan,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Good customer experience

Good customer experience, good quality product, quick delivery, keeps customer informed,

July 9, 2026
Easilocks® logo

Reply from Easilocks®

Thank you so much for your feedback we really appreciate it❤️

Rated 3 out of 5 stars

The colour match is amazing

The colour match is amazing, i have never had HD extensions before, even though i have washed them they still wont style how i want them. They are great for a messy look easy clip in.

July 1, 2026
Easilocks® logo

Reply from Easilocks®

Hi Kellie,

Thank you for the feedback.
Please email info@easilocks.com our team can advise some styling tips and tricks.

Kind Regards,
Team Easilocks x

Rated 5 out of 5 stars

Great service

Great service, colour matched perfectly and it looked stunning when I fitted it.

July 8, 2026
Unprompted review
Easilocks® logo

Reply from Easilocks®

Thank you so much for your feedback we really appreciate it❤️

Rated 4 out of 5 stars

Katie wig

Initially ordered a Katie wig and colours was out of stock refund was very quick.

Ordered another and the piece is lovely!
Quick delivery.

July 6, 2026
Easilocks® logo

Reply from Easilocks®

Hey!

Thank you for the lovely feedback.
Have a lovely day x

Kind Regards,
Team Easilocks xx

Rated 3 out of 5 stars

Very quick delivery

Very quick delivery. The item not so good but luckily it wasn’t expensive & when I have time I will try & fix it.

July 1, 2026
Easilocks® logo

Reply from Easilocks®

Hi there.

Thank you so much for taking the time to leave us a review.

If you need any assistance please do not hesitate to contact us 🥰

Rated 5 out of 5 stars

Very easy to order,& quick delivery

Very easy to order,& quick delivery

July 1, 2026
Easilocks® logo

Reply from Easilocks®

Hey,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Always five star

Always five star
Great extensions quality is second to none price is great I wouldn't go anywhere else I'm always happy thank you Easilocks

July 1, 2026
Easilocks® logo

Reply from Easilocks®

Hi Natalie,
Thank you so much for your kind words.

We are glad to hear that you are loving our products

Take care and chat soon🥰❤️

Rated 5 out of 5 stars

Glam

Glam, beautiful pieces.
Great shades and lush styles - Whats not to like!
Delivery was excellent too.

July 1, 2026
Easilocks® logo

Reply from Easilocks®

Thank you so much 🥰

Enjoy your new hair ❤️

Rated 5 out of 5 stars

I use the oil on my natural hair it's…

I use the oil on my natural hair it's the only product that I have found that both protects and nourises my hair without leaving it feeling greasy

June 26, 2026
Easilocks® logo

Reply from Easilocks®

Hey!

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Stunning 😍

Absolutely stunning hair

June 26, 2026
Easilocks® logo

Reply from Easilocks®

Hey Lauren,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Blown away by quality and price of…

Blown away by quality and price of product! Even my husband commented on how beautifully boxed and packaged my product was.Was kept up to date with delivery which was fast! Will definitely be purchasing more products!

June 26, 2026
Easilocks® logo

Reply from Easilocks®

Hey,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 4 out of 5 stars

Sent used product and did not reply

Postage was quick, had a slight problem with the item I recieved but customer service have now been in touch to say a replacement will be sent out

June 27, 2026
Unprompted review
Easilocks® logo

Reply from Easilocks®

Hi Shanice,

I can see our team have been in touch regarding your concern.

I can see you messaged over the weekend, our offices are closed therefore you did not get a response.

Kind Regards,
Team Easilocks.

Rated 5 out of 5 stars

I purchased off Easi locks online and…

I purchased off Easi locks online and between the price and efficiency alone the service was amazing I bought some robes for my friends as they getting married they are amazing, I also purchased some marble pillow cases they were so so discounted I wasn’t sure and they are so good and the colour is fantastic,I bought some bits for my hair and have to say it’s all really reasonably priced practically giving the stuff away, I also did the click and collect as I only live a few minutes away and it was so handy all in all I’ll definitely be a returning customer thank you easilocks xxx

May 26, 2026
Unprompted review
Easilocks® logo

Reply from Easilocks®

Hi Sheila,

Thank you so much for taking the time to leave us such a lovely review!

We really appreciate it.
Have a lovely weekend xx

Kind Regards,
Team Easilocks xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look