Easthams & Co Reviews 

Poor communication and a lack of professionalism from the lettings team. The level of service we received was unacceptable. As British citizens relocating back to the UK after living overseas, we found their lack of transparency and understanding both frustrating and disappointing. Other letting agencies in the area were much easier to work with and helped us find the home that Easthams appeared unwilling or unable to do.

I've been a tenant with Easthams for three years now and they've never let me down once! They're professional, easy to contact and the work is completed in a very timely manner.

I really couldn't fault them and would highly recommend them. Many thanks team

We didn’t feel valued as clients throughout our interaction with this agency. I was in contact with Marienna, who repeatedly asked for additional information, one email at a time, instead of clearly outlining everything needed in one comprehensive message.

Our application included a guarantor (a homeowner with a £52k salary), my own income (£26k from part-time work), and my boyfriend, who was in the hiring process for a company. Despite this, Marienna stated that the landlord required full-time employment. When I asked for alternative solutions, she simply stopped responding—no reply, no follow-up, nothing.

Later, my father-in-law, with an income of £37k, decided to move in with us. My boyfriend called the agency again, explaining our updated situation, only to be told, "Landlords don’t see well three people living in a two-bedroom property," before the call was abruptly ended.

There was zero willingness to discuss options, find compromises, or assist us as clients.

Overall, an extremely disappointing experience.

End of an era! Myself and my husband have been tenants with Easthams for almost 9 years, in that time we have always been treated very well by the Easthams team, always on hand with advice, and always had any repairs sorted quickly. Would highly recommend both potential tenants and landlords to go with Easthams as they are experienced and professional. Many thanks to Matt, Ed and all the team at Easthams.
Mr Shane & Graham Longton