My experience was impressive. Everything went very well, Pro Tools works great, and they helped me perfectly with redeeming the license for my products. They showed a lot of patience and were alwa... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Good to be able to buy from an independent company, with that personal touch. They offered me a better price than their competition & a really friendly, helpful ordering experience. Great communicatio... See more
Company replied
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They ar... See more
Company replied
Excellent! The Genelec sub was shipped within a few days and arrived in perfect condition. I was kept informed of the process throughout. Will definitely use again in future!
Company replied
Company details
Written by the company
Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!
Contact info
11 Freston Gardens, EN4 9LX, Barnet, United Kingdom
- 020 3137 2901
- info@eastwoodsoundandvision.com
- www.eastwoodsoundandvision.com
4.9
Excellent
990 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing beats the price and nothing…
Nothing beats the price and nothing beats the service. Perfect Perfect Perfect, nothing to fault.
Definitely will be using again, thanks!
October 9, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Wow, thank you for your fantastic review. We are always extremely thankful for a 5-star review. We pride ourselves on giving our customers top quality service so we are pleased you received this and therefore have decided to shop with us again. Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
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Brilliant service, excellent team. Recommended!
I've been using ESV for many years and the team there are always super quick to respond, brilliantly helpful and have the best prices to be found. Delivery is very quick too.
September 25, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Richard, A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best, The ESV Team
ESV were excellent
ESV were excellent. Not only did they have the product I had been looking for at the best price I could find, their customer service was excellent and the item arrived without delay. Thanks Richard and team!
September 16, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Justin, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback, especially when it's as complementary as yours. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Very good first experience
Very good first experience. Did have a technical question regarding a purchased product. Although they didn't have the answer they could point me in the right direction and the problem I was having was quickly resolved. Haven't used them before but certainly will again.
September 10, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Andi, We are extremely thankful for your 5-star review. We apologise we didn't have the answer to hand but we are very pleased that we were able to recommend someone who could help with your query.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
These guys are awesome
These guys are awesome. Great prices, always contactable and offer a great service (pre and post sales). Certainly our go to for AV kit.
September 9, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Gavin,
As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one! We are always incredibly grateful for a 5-star review and a returning customer speaks volumes for us a company.
We look forward to serving you again in the future. All the best, The ESV Team
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Seriously impressive
Great item at the best price around and with free next day delivery. Friendly and responsive customer service. It doesn't get better than this!
September 11, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Clare,
Thank you for your very kind review, we are always extremely grateful when someone takes the time to leave us such great feedback. Our customers are our number one priority so we are so pleased that you received the ESV 5-star service all of our customers deserve.
We certainly look forward to serving you again in the future. All the best, The ESV Team
Good price and prompt delivery
Good price and prompt delivery. Kept me well informed even when the courier didn't turn up to collect the item from them. In spite of that it arrived promptly and well packed.
August 30, 2024
Reply from Eastwood Sound & Vision
Hi Mike, We are extremely thankful for your 5-star review in spite of the minor hiccup with our courier. As a small company we are able to give a more personal service and we therefore do try and keep our customers informed with any issues that arise with their order.
We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Good Customer Experience
Good Price, quick responses and great customer experience. I would recommend anyone looking for Davinci Studio to get it from here and everything was as described.
August 28, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Jesse, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us and for recommending us to others, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Excellent service and very fast delivery
Excellent service and very fast delivery. Would definitely recommend Eastwood Sound & Vision and use again.
August 20, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi James, we are delighted to hear that you had a 5-star experience with our service. Your recommendation to others is the best compliment we could receive. Thank you for recognising the quality of service we strive to provide to all our customers. Your satisfaction is our top priority, and we are grateful for your kind words and support.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
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Exceptional Service at Fair Prices
Year on year, through thick and thin, these guys have not only endured but have maintained the friendly, old-world customer service that is now sadly lacking across the 'pile them high, sell them fast' attitude in the industry. They excel at the nothing-is-to-much-trouble, 'I promise to phone you with an update on the delivery time' attitude AND they are able to do it at a consistently fair price across a fantastic range. Eastwood are hero's of the supply chain and we see them as strategic partners not vendors.
August 9, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Wow, thank you for the outstanding review! A returning customer speaks volumes for us as a company - especially one who speaks so highly of us.
As a small independent family run company we pride ourselves on giving our customers a more personal service and a returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best, The ESV Team
Great and genuinely friendly service
Great and genuinely friendly service
Excellent range of products
Fast delivery
August 7, 2024
Very efficient and helpful service
Very efficient and helpful service. Went beyond just an online sale to recommending an alternative product more suited to our needs. Thank you
August 7, 2024
Reply from Eastwood Sound & Vision
Hi Martyn, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi Colin, thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
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Great service and price
Great service and price. Ordered Danvici Resolve Studio after closing hours on last Friday and had an email response within 2 hours with the account code. I could get on right away installing the program and using it same evening. Wasn't expecting anything until the Monday. Lovely
July 19, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Mike, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Transaction went through quickly and I…
Transaction went through quickly and I received my key in just over an hour. Perfect.
July 10, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Barry, thank you very much for your very kind 5* review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Excellent service
Excellent service. Item delivered when promised and great communication.
July 9, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Sandra, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Perfect experience
Quick, polite, accurate and knowledgeable a perfect service experience - Thank you, This is what all models should be like.
July 9, 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Mike, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
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Very helpful company
Very helpful company. Gave me advice and a great price for the product I ordered with fast, free delivery included.
July 1, 2024
Reply from Eastwood Sound & Vision
Hi Andy, We are extremely thankful for your 5-star review. We pride ourselves on giving our customers 5-star service and always try and go above and beyond so our customers know they are valued. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Very happy with my experience shopping…
Very happy with my experience shopping with Eastwood fast service up and running with DaVinci resolve studio license code sent out in less than 30hr, Will definitely be shopping again with them.
June 27, 2024
Reply from Eastwood Sound & Vision
Hi Darren, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. Thank you once again for your 5-star review. We look forward to serving you again in the future. All the best, The ESV Team
Great quick service and speedy delivery.
July 2, 2024
Reply from Eastwood Sound & Vision
We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
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