This company can't locate my sample which is going on 2 months old now and they are refusing to refund me or to provide a tracking number for my sample. Everytime I follow up I am told another lie an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The process was painless. I ordered my kit and received it in less than a week. I collected the samples as per detailed instructions they provided with the kit and I received my results in a little... See more
Company replied
I ordered the test kit on their website and received it within 3 days. Instructions were clear and easy to follow. Confidentially was maintained. Results received timeously. Not even once I had to cal... See more
Company replied
EasyDNA is the best place to get all your unanswered questions regarding paternity testing. I just did my tests recently and now I have got peace of mind. This thing of not knowing whether you are the... See more
Company details
Written by the company
EasyDNA has been established in South Africa since 2009 and through our Jo’burg office we have serviced thousands of satisfied clients with our DNA testing services. We offer a wide range of tests which include paternity and relationship DNA testing, forensic analysis, prenatal paternity testing and gender DNA testing. All our DNA tests are performed by an ISO17025 approved laboratory. EasyDNA South Africa forms part of the EasyDNA international group, which operates in over 25 locations worldwide. EasyDNA is one of the fastest growing international DNA testing company offering testing and support in over seven different languages and currencies. The quality of our testing has enabled the company to continue expanding and place itself at the forefront of companies in this field.
Contact info
Wedgefield Office Park, Block A 17 Muswell Road South,, Bryanston, Johannesburg, South Africa
- 0-800-999-239
- info@easydna.co.za
- www.easydna.co.za
4.1
Great
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you so much. Best service!
Thank you so much for fast service. Did testing on different continents. Friendly and quick response to my multiple queries throughout the process. Will definitely recommend these people to everyone.
December 13, 2018
Unprompted review
Advertisement
Thnkx for the prompt testing I got…
Thnkx for the prompt testing I got results within a week of taking samples
October 10, 2018
Unprompted review
The turn around time is amazing from…
The turn around time is amazing from placing an order,receiving the sample kit,sending it back and receiving the results within 7 days.
July 10, 2018
Unprompted review
I ordered the kit while not really sure …
I ordered the kit while not really sure about the whole thing. But I was very satisfied when I got my kit in no time. The delivery is fast and the results came way bafore time, thumbs up easyDNA. I'll definitely be using u again
November 10, 2017
Unprompted review
Reply from EasyDNA South Africa
Dear Nkosinathi, We are indeed glad you have found our service worthy of mention and that we have made your experience smooth and uncomplicated. Best regards, EasyDNA
Definitely legit
With these types of things you risk losing your money on fakes or fly-by-nights. I have used easyDNA twice now for various tests, and they are definitely legit.
July 27, 2017
Unprompted review
Reply from EasyDNA South Africa
Thank you so much for your kind comments. We are happy that our service has met your expectations and that you have found it worthy of mention.
Advertisement
Speedy recovery
Speedy recovery, but still believe Dr's do not want single parenting. :)
June 1, 2017
Unprompted review
Reply from EasyDNA South Africa
Thanks Asavela for your comment.
Time frame
I submitted the results on the 10th and 2 days later I received an email saying my results will be out by the 27th to my surprise by the 20th they were already out. The waiting was killing me but after receiving results my heart was settler.
April 21, 2017
Unprompted review
Reply from EasyDNA South Africa
Hello Khomotso, thank you for the review. Keeping to our promised turnaround times is very important to us and whenever we can, we provide them earlier than the turnaround times promised. We understand just how important these results are and how trying it can be for our clients waiting for them. Best regards, EasyDNA
EASY DNA
The call center was helpful, and they delivered earlier that the agreed time.
April 19, 2017
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.