Ordered thus succulent from a florist and paid more to get quality. However whst i recieved was china quality. Cheap and out of shape. Company refused to give me full refund including del charge and e... See more
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They use Evri as a courier so beware. Ordered 2 planters, after 7 days of waiting and the tracking number continually informing me they were still waiting for it, I asked for a refund. Instantly the t... See more
Company replied
Was looking for vases for my daughter's wedding. Good selection of products, description and sizing, and a very reasonable price. Ordering online was easy, items were delivered on time. They were inc... See more
Swift service and the galvanised vases were exactly as they looked on line, thin enough metal to screw into wooden pillars but robust enough to stay up the pillars at an all night party with quite hef... See more
Company details
Written by the company
The Home Of Florist Supplies: for all your florist sundries including ribbons, cellophane, silk flowers, floral foam, glass vases, wedding accessories and much more. Trade & Wholesale accounts available.
Contact info
Rowena Park, Loughborough Road, Rothley, LE7 7NL, Loughborough, United Kingdom
- 0116 230 4290
- customerservice@uksm.co.uk
- www.easyfloristsupplies.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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Very good buy
I ordered these and they come on time and they kept me notified on delivery and I am very happy with my items I purchased for my family graves I will be buying off these again and they was a very good price.
Amazing company and products
Amazing company and products.
placed an order with standard delivery, and it was dispatched fast and out for delivery within a couple of days. Unfortunately Yodel delivered my parcel to the wrong building and it was stolen. Emailed the company and they immediately dispatched a replacement order for me with dpd which arrived the next day! Flowers are beautiful and i would 100% order again
If i could give ZERO stars I would
If i could give ZERO stars I would. Paid for next day delivery and item never turned up. Chased the company and the courier. They did however refund me the postage I oaid for express shipping but after that, their customer service was shocking!!! 4days I had to wait for my package and this,company couldn't even be bothered to chase the courier company. I had to do this myself with numerous phone calls. I even put a dispute into my bank for this item so I could get my money back!! Item eventually turned up 4 days later!!!
Excellent service 100% recommend!!
I ordered some jars for a wedding. I did next day delivery. They came when they said they would, they were so well packaged and bubblewrapped. I honestly couldn't have asked for better service. I would definitely use this company in the future and would 100% recommend. Thank you easy florist supplies for great service.
Great customer service
Great customer service. Products at excellent prices
Shocking customer service
I received a damaged pot which was really dented in on one side. I first called the customer service team on Thursday 6th Feb on the number they provide and was told quite abruptly that they could not help me and I should send an email instead. So that is exactly what I did. I wrote to explain my situation and ask if it was possible for them to send me a replacement pot. Since I'd already ordered the large size and this was fine and exactly as shown in the pictures on the website.
The response I received is below:
"Hi
You can send them back but if I send you a replacement it may be the same as they are purposely designed to be distressed, Regards
Lee B"
I wrote back stating there was a difference between distressed and faulty.
I've heard nothing back at all. So I'm left with a damaged pot.
Not the kind of service you would expect from a company who apparently pride themselves on their friendly customer service team who are always happy to help!.
Great quality products at reasonable…
Great quality products at reasonable prices. I required baskets at short notice so opted for next day delivery. Was let down by another place i ordered from. Loved the baskets (which were cheaper than the previous place) which arrived a day later due to snow, however, I was refunded my delivery charge without hassle. Much appreciated and will definitely use you guys again.
Bad communication
Disappointing experience with this company. I ordered some wrapping paper which was reasonably priced and was prepared to pay the delivery charge as it was special paper for my son's Christmas gifts. I also ordered an additional roll for my convenience. I was informed that the product was shipped and the next day was informed the special paper I had ordered was not in stock and would be refunded. It was too late to cancel the order so I ended up paying £8 for one roll of paper I could have got in Poundland
Five star all the way
Great service, great product at a good price what is not to like?
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. TAKE YOUR PAYMENT WHICH INCLUDES EXTRA FOR NEXT DAY DELIVERY AND MAKE EXCUSES FOR NOT DELIVERING THE PRODUCTS.
LET DOWN FOR FUNERAL FLOWER SUPPLIES - EXTREMELY POOR SERVICE
TRADING NAME: UK SHOPPING MALL LTD
ALSO OWN WHITTINGTONS.BIZ WHO DO EXACTLY THE SAME THING!!
Easy to order and the flowers were…
Easy to order and the flowers were really nice exactly what I wanted
Items arrived quickly and were…
Items arrived quickly and were well-packaged, so were in perfect condition. A very wide range of products - I had been looking for ages for terracotta pots like these, which were exactly the size I needed.
Fabulous
Shopped with these guys for a while and they are fab! Great products and great prices for my little hobby. Only once was my order wrong and they sorted promptly. Well done 👏👏👏
The ordering was easy and…
The ordering was easy and straightforward and the product is of the highest quality. Unfortunately some items were broken during transit. I was great full at the speed of which you rectified the problem and dispatched replacements almost immediately. Will definitely be using their services again and would wholeheartedly recommend to others.
Excellent customer service & fast delivery
Easy Florist Supplies were very responsive to emails, and replied to mine within an hour, which I was impressed by.
They had lots of stock of glass candlesticks, which no one else had, and my order arrived the following day. Excellent service, thank you.
First time we ha used this company
First time we have used this company, never again our order still hasn't turned up and nobody is ever available on the phone, sent email never replied.
Website easy to follow
Website easy to follow. My order arrived very quickly, well packed, many thanks.
Nice quality item
Nice quality item - delivered quickly - would be happy to buy from again.
Flower packaging
I ordered a number of items for my flower arrangements, the quality was great and the delivery was fast. I was impressed with the whole service. I will definitely use again.
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