I made a purchase and encountered a minor issue. I found the contact information within the app. After communicating with them, they quickly helped resolve the problem. I would like to thank the compa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Helpful and insightful account manager , very quick response to phone , email Nothing seems to be a problem and are happy to help out with any questions or problems
Company replied
I had an issue with my Easy Markets account because my email address was entered incorrectly. Malek helped me fix the problem quickly and professionally. He guided me through the process, corrected... See more
Company replied
Easy market have many issues was with me Some time I am close deal then money didn’t add to my account Until now some problem to login But.easy market have nice kindly customer support and ser... See more
Company replied
Company details
Written by the company
easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about
Contact info
25 Kolonakiou Zavos Kolonakiou Centre Block B, Office 101 , 4103 , Limassol, Cyprus
- +357 25 828 899
- support@easy-markets.com
- easymarkets.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from easyMarkets
Thank you for sharing your feedback. Mohamed, We truly appreciate your kind words about our service. Regarding the stop-loss issue, we understand your concern and will continue working to improve our risk management and trading experience.
Unprovidable useful service you didn't…
Unprovidable useful service you didn't finish your promise to customer, increase your customer service
July 17, 2026
Unprompted review
Reply from easyMarkets
Thank you Og for your feedback. We'd like a little more information as to the issue you had and why you think the job wasn't finished.
Upon checking your account I can see that you have not contacted our Support Team since registering the account a few minutes before leaving this review.
So we'd really like to know what is the issue so we can try to address it.
Please come to our Livechat at www.easy-markets.com so that we can assist you.
Your account manager will also try to reach out to you today to see if he can assist.
Fast and efficient response
Easy markets support response is fast and efficient.Thank you Mariana
July 16, 2026
Reply from easyMarkets
Thank you once again George for your valuable feedback. WE're pleased to see you are continuing to get great support.
Reply from easyMarkets
Thank you Rosliza, we're pleased you like our product offerings. If you require any assistance please come to our Livechat at www.easy-markets.com where our award winning Customer Support Team is waiting.
easyMarkets, the BEST broker.
I appreciate a very quick assistance to customers. If I have to recommend a broker, the best option is easyMarkets.
July 15, 2026
Reply from easyMarkets
Thank you, Jefta. We’re deeply grateful — your review confirms our award-winning Customer Support team truly deserves this recognition.
good services
July 14, 2026
Reply from easyMarkets
Thank you Mohd, if you require any future assistance you can come to our livechat at www.easy-markets.com where our Award Winning Customer Support Team is waiting to help you.
Helpful and insightful
Helpful and insightful account manager , very quick response to phone , email
Nothing seems to be a problem and are happy to help out with any questions or problems
July 14, 2026
Reply from easyMarkets
Thank you Tomy for your kind words. We're glad to see that you are getting a great service from our Award Winning Customer Support Team and your account manager. Don't hesitate to contact us any time on our Livechat service at www.easy-markets.com if you require any future assistance.
Malek was kind and attentive
Malek was kind and attentive. I'm still waiting for the processing of my deposit, but he explained it to me very well.
July 13, 2026
Reply from easyMarkets
Thank you for your kind words Rafaela, we pride ourselves with the level of support you get from our Award Winning Customer Support Team. Please note that deposits can take varying times to be confirmed depending on the method used.
After-sales efficiency
I made a purchase and encountered a minor issue. I found the contact information within the app. After communicating with them, they quickly helped resolve the problem. I would like to thank the company for addressing my feedback. They will work to fix the root cause of the issue to prevent such incidents from happening again. Finally, they invited us to leave a review about our experience. So I ended up here.
July 10, 2026
Reply from easyMarkets
Thank you 成泼 for your feedback. We take all issues very seriously and we're pleased that yours was resolved quickly.
Reply from easyMarkets
Thank you for choosing easyMarkets. We have a wonderful learn centre that you can visit for many insights and tips about trading to help you with your education https://www.easy-markets.com/int/learn-centre/. You can always come to our Livechat and speak to one of our Award Winning Customer Services Team any time.
Live chat
Malek was great, received information extremely quickly, very clear and fast action. Didn’t wait long at all for someone to be assigned to my query , maybe 15 seconds
July 9, 2026
Reply from easyMarkets
Thank you John, we pride ourselves on our Award Winning Customer Support Team and it's great to see you are getting the level of support you expect. Thank you for taking the time to leave your feedback, we really appreciate it.
Reply from easyMarkets
Thank you Ajit, we appreciate you taking the time to leave your feedback. We pride ourselves on our Award Winning Customer Support Team and we're glad you see you are getting the good service you expect.
I am a beginner and am hoping to be a…
I am a beginner and am hoping to be a discplined trader
July 6, 2026
Unprompted review
Reply from easyMarkets
Thank you Joy, if you need any help or support you can contact us on Livechat at www.easy-markets.com. We also have a Learn Centre where you can pickup tips and insights into trading.
Since we are unable to locate an account for you with the details you gave, please come to our Livechat for assistance.
Reply from easyMarkets
Thank you GEO, we're so pleased that you are satisfied with our Award Winning Customer Support Team. We are always here to assist. Thank you for your feedback, we appreciate you taking the time to leave your kind words.
It's cheap to start the account and the…
It's cheap to start the account and the brokers are better compared to exness for meta trader 5
July 5, 2026
Unprompted review
Reply from easyMarkets
Thank you Marchall for your kind words, we appreciate you taking the time to leave your review.
Reply from easyMarkets
Hi Dickie, if you need any help or support you can contact us on Livechat at www.easy-markets.com. We also have a Learn Centre where you can pickup tips and insights into trading.
Since we are unable to locate an account for you with the details you gave, please come to our Livechat for assistance.
Excellent service
Excellent service, been trustworthy for over ten years now to me and the online chat agents especially Malek has been extremely helpful and reliable
July 3, 2026
Unprompted review
Reply from easyMarkets
Thank you Sihle, we're so please that we have been able to serve you well for 10 years or more. Thank you for taking the time to leave your feedback, we really appreciate it.
This is the best broker company ever…
This is the best broker company ever they help you in time when you in need of any assistance...they are just the best to me...thanks an I really appreciate this broker firm 🤑
July 3, 2026
Reply from easyMarkets
Thank you for your kind words. Your feedback endorses our Award Winning Customer Support team and the service they are giving. We really appreciate you
taking the time Abdool.
Issue with placing a live trade on tradingview platform
Customer service at EasyMarkets is top tier, timely and functional. The best ever customer service in the industry.
June 30, 2026
Reply from easyMarkets
Thank you Lefoleri, we pride ourselves with our award winning customer support and your feedback endorses this accolade. Thank you for taking the time to leave this review.
I was super happy with the customer…
I was super happy with the customer care. After submitting my request. Mr Malik from easy markets called me within the hour and he was super helpful and accommodating.
June 26, 2026
Unprompted review
Reply from easyMarkets
We're so pleased Malik was able to assist you Michael and appreciate you taking the time to share your feedback.
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