Ecaldwellroofing Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had a leak in my extension flat roof…

I had a leak in my extension flat roof caused by the previous roofer neglecting to install the lead flashing to the hanging tiles of the loft conversion dormer. The roof had been converted from cold roof to warm roof causing it to be raised by 125mm and the previous roofer just left the lead flashing lying on the roof. I didn’t want him back, so I did a search for local roofers and came across an ad for E Caldwell Roofing. I contacted him and he estimated two days work and quoted £1,450 for the work. I took him at his word and accepted.
He started on a Monday morning at 8:30 and finished at 2pm saying he had to get some materials before the shops closed. He returned the next morning at 8:30 and left at 9:30, leaving me his “invoice” for £1,450. That was for 6 hours work by himself and a labourer, with no materials other than the usual consumables. I questioned how he could justify that amount for 6 hours work. He said if I didn’t pay him he would undo the work he had done, and he brushed past me with his ladder. Fearing damage to my property, I called 999. While waiting for the police to arrive, I tried to resolve the dispute and offered to pay him £1,200. He accepted and I made the bank transfer. The police came and left after I told them what had happened.
I thought the matter was settled but after the police left, he turned to me and said: “You still owe me £250. It’s going to cost you more than £250, just watch out for your windscreen.” So I paid him the £250 and reported the threat to the police. Avoid this roofer at all costs.

January 24, 2024
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look