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eCampus.com Reviews 

3,579
•
TrustScore 4 out of 5

4.0

Media & Publishing
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Review summary

Created with AI, based on recent reviews

Considering 417 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, often noting that books arrive in excellent or better-than-advertised condition, even for used rentals. Many consumers appreciate the affordable prices, finding them significantly cheaper than other retailers, and highlight the ease of ordering. Reviewers also commend the fast and timely delivery, with many receiving their orders sooner than expected and benefiting from tracking information. However, some customers experienced issues with order fulfillment, including initial product unavailability, delayed shipments, or even cancelled orders due to items being lost. A few people also reported problems with buyback services, such as lost books or unexpected charges for multiple orders on a single check. Additionally, some reviewers were dissatisfied with receiving incorrect book formats or being charged for return shipping and restocking fees for items that did not arrive as promised.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and availability. Many customers report receiving... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast shipping,... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process easy and... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers appreciating the affordability and great... See more

Quality

Customers had positive experiences with quality, with many reviewers reporting that books arrived in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more

Rated 4 out of 5 stars

price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.

Rated 4 out of 5 stars

Glad eCampus replaced a poor condition used book with a quality used book. Thank you.

Rated 5 out of 5 stars

I was in the market for a piano book for my daughter. She is a drummer. But as a music major she has learned other instruments in her classes. Knowing she won't likely use the books when the class i... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.

About eCampus.com

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(3,579)

423 reviews in the last 12 months

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Rated 1 out of 5 stars

COMPLETE SCAM

COMPLETE SCAM. Books arrived in unusable state - stains, ripped and missing pages. When I returned them they claimed I had damaged the books and would not receive a refund. DO NOT USE.

February 10, 2026
Unprompted review

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