Eckler's Reviews 

1,154
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and availability of products, especially for classic car parts, finding exactly what they need. Many people also appreciate the reasonable pricing and the good deals offered, often saving money on their purchases. The website is frequently highlighted for being easy to navigate and use when placing orders. However, some customers also noted inconsistencies with delivery services. Some people mentioned slow shipping or inaccurate delivery times, leading to unexpected delays. Additionally, a few other people also felt that items arrived damaged or were lost in transit due to insufficient packaging.

What people talk about most

Product

People report positive experiences with product, often finding the exact parts they need for classic cars and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting easy ordering processes, good... See more

Price

Customers had positive experiences with price, often finding decent, good, and reasonable prices, with some... See more

Website

Reviewers highlight ambiguous aspects of the website, with many praising its ease of navigation, search... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping, timely deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received a good discount and pretty fast delivery. Although, I thought delivery was a little much so that eats up the discount! This was my first purchase, so, I’ll see how it goes.

Rated 5 out of 5 stars

Ecklers has been outstanding with helping me get the parts I need to work on my 39 Ford. The staff is very knowledgeable and always friendly to speak with over the phone. I appreciate the assistance t... See more

Rated 5 out of 5 stars

My order came a day earlier than expected. Jan, the customer service tech, was extremely helpful. He helped me order my part over the phone. The part I order fit my car perfectly. I will definitely us... See more

Rated 5 out of 5 stars

Ecklers has been an amazing parts store and source for my 74 Stingray! I have placed 3 or 4 orders recently and have had no issues searching, finding, or checking out with the items I need for my car.... See more


Company details

  1. Vehicles & Transportation

Written by the company

Automotive restoration and performance parts.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(1,154)

186 reviews in the last 12 months

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Rated 1 out of 5 stars

Did something change

Did something change, was you bought out or something. You use to have first time buyers got 10 percent off and I was saved up to get $3000.00 worth of parts for my c3 , had to start shopping around for deals now!!

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Take your money elsewhere

Purchased a $400 gift card, when we were ready to redeem, we were denied since Ecklers was bought out by Turn5 and we were told that pending contracts were not allowed after merger.
We called and were given $75 credit on a $400 gift card. Garbage company, save your time and frustration and use another place like OPGI or Classic Industries.

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Won't deal with this company again!

Won't deal with this company again! Placed an online order for a part "in stock" with an OK delivery date range. No indication from the website or emails that my order was ever received. "Live person" chat function is an unresponsive AI program. 2 separate phone calls to customer service requesting an order confirmation email and shipping details/tracking number. No emails ever received. If you like dealing with a company that lacks follow up & drops your orders into a black hole - this ones for you.

April 17, 2026
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Rated 1 out of 5 stars

Lost a customer over $6

I ordered a part on the 17th of April and got confirmation it was being shipped on the 18th. My card was charged on the 21st. It was supposed to arrive by the 24th. It didn't arrive so I called to find out the status and was informed that it had been canceled and I should have gotten an email and text, plus a refund back to my card. None of that happened, so I asked why was it canceled and was told it was out of stock, even though the website showed it was still in stock. He confirmed there were 10 available. He said he couldn't resend it because I already got a refund, which I never got. So I called back to the parts department and explained everything and said I obviously still needed the part. They said they'd make it right, but when I asked if they would cover the shipping to make it right the reply was NO! They did nothing to make it right, including never refunding my money. So I ordered it again in the hopes that it shows up this time, and will await a refund of my first order. I can't believe they refused to cover a $6 shipping charge to make up for their multiple errors, or to keep an existing customer happy. After I get this part I'll never order from them again, or recommend anyone to them.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Vibes

First of all, bringing back to life my loved old truck. It’s my only hope for now. And you guys are being awesome providers. Very thankful 😌

April 20, 2026
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Rated 5 out of 5 stars

Very clear descriptions of parts and descriptions.

Very clear descriptions of parts and pictures.Wood replacement parts are a little over priced ,I PRICED OTHER SUPPLIERS and found they were about 20% lower for the same items. I realize your in business to make profit but I believe you could sell more of the same by being a bit more competitive price wise.

April 8, 2026
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Rated 2 out of 5 stars

Bad experience

Hi dear Eckler, actually I am from Cyprus and I wanted to buy the weatherstrip kit for my corvette stingray convertible 1964.
I tried all possible ways but could not find a way to buy them by direct correspondence from USA to Cyprus .
It's a pity .
My name is John Khederlarian and I was obliged to call my friend in Massachusetts so he can do the transaction , his name is Zaven Torikian.
It was a very bad experience.
Regards John

March 26, 2026
Unprompted review

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