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Eclipse Travel Reviews 

1,085
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the incredibly knowledgeable team creates wonderful custom trips, carefully covering every single detail from international flights to comfortable accommodation. Customers genuinely appreciate the constant personalized support, professional advice, and efficient planning that turns long and complex journeys into completely stress-free adventures. Some people were dissatisfied with certain elements of their travels, experiencing unexpected communication barriers or language issues with local guides during tours. A few reviewers also felt that specific itineraries lacked proper organization, resulting in inconvenient schedule timings or needing a far more attentive planning approach.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, highlighting well-organized itineraries and... See more

Staff

Clients share positive opinions on staff, noting that the team and travel consultants provide excellent... See more

Service

Reviewers highlight positive aspects of service, praising the seamless planning and well-organised... See more

Location

People report positive experiences with location, highlighting breathtaking destinations and spectacular... See more

Booking process

Reviewers mention positive feedback about booking process, describing it as smooth, straightforward, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Eclipse Travel team ensured everything ran smoothly - flights, accommodation and tours. This meant we could focus on enjoying the wildlife, landscapes and cultures of the countries we visited. Wo... See more

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied

Rated 5 out of 5 stars

Our tour was well-organised and went smoothly apart from a long flight delay on our departure from Sydney with LATAM. This delay meant we would miss our connecting flight from Santiago to buenos Aire... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cultural Tours Provider
  4. Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,085)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, as always.

Eclipse is a trustworthy travel company with very competitive prices. They have great social skills & are very easy to deal with. That's why I keep using them.

April 20, 2026
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Reply from Eclipse Travel

Thanks Mike, much appreciated!

Rated 5 out of 5 stars

A wonderful adventure in Galapagos

Eclipse organized everything to make our Galapagos trip a wonderful, smooth experience that we are very grateful for! Flights, accommodation, tour guides and the amazing 12 days cruising the stunning Galápagos Islands. Our consultant Meike and the team were in constant contact and were there for anything we needed at any time with advice and help! We 100% recommend them and will definitely use them again for our future travel.

March 17, 2026
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Reply from Eclipse Travel

We're so pleased to hear you had a wonderful Galapagos trip, Sally! Thank you for your kind words, and we look forward to helping you plan your next trip.

Rated 5 out of 5 stars

Great experience working with Tiffany…

Great experience working with Tiffany at Eclipse Travel on our trip to Patagonia. She arranged great accommodations at the Eco Camp in Torres Del Paine National Park and Epic activities for my wife and I over the 56 days of our stay.

March 24, 2026
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Reply from Eclipse Travel

Thanks for your kind words, Robert. We are glad to hear you had a great experience with us and also a wonderful trip!

Rated 5 out of 5 stars

I loved the expertise & experience of the staff

I was very happy with the easy communication with Lara from Eclipse travel. She was very informative regarding travelling in South America & particularly the Galapagos. Her expertise in helping me decide which cruise to do, how long to stay & activities on board really made my trip perfect.

April 8, 2026
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Reply from Eclipse Travel

Thanks for your lovely review, Bernadine. We will pass on your kind words to Lara, and hope to help you with another trip in the future!

Rated 5 out of 5 stars

Amazing Travel Agency!!!!

We booked a South America and Antartica trip with Eclipse Travel, from the very beginning of booking, throughout our journey they have been nothing but amazing! Their customer service and commitment of my husband and I having the most unforgettable journey was second to none. I highly recommend booking through Eclipse Travel and especially Meike.

April 13, 2026
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Reply from Eclipse Travel

Thank you for your lovely review! We are so pleased to hear you had an incredible time, and appreciate your recommendation.

Rated 5 out of 5 stars

Trip of a lifetime!

Our trip to Antarctica was just amazing!!! Every detail was taken care of. This made for a worry free holiday experience. The white continent was the most amazing experience. We were struck by the silence and beauty of this pristine environment. A rare and wonderful experience to be in a place not inhabited by humans.

April 3, 2026
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Reply from Eclipse Travel

We are so pleased to read your glowing review, Marion. Thank you for taking the time to share!

Rated 5 out of 5 stars

A Fantastic Holiday

We went to Chile and Argentina on a customized tour. We had a fantastic time. The local partners were very well organized and efficient. All transfers and pickups went like clockwork. The only time a route we were going to take was closed the company were onto it quickly to organize an alternative to get us to our next destination on time.
The one thing is that the tours organized for us came thick and fast. I would suggest that if takes all day getting from one location to another, (for example a long transit stop or long bus ride) be sure to ask for a free day to be inserted in the schedule for the next day.

April 8, 2026
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Reply from Eclipse Travel

Thanks for your kind words, Jim! We are so pleased to hear you had a fantastic holiday and will definitely take on board your feedback about allowing a bit more down time. We hope to help you with another trip in the future!

Rated 5 out of 5 stars

Excellent tour organised by Eclipse.

Our tour was well-organised and went smoothly apart from a long flight delay on our departure from Sydney with LATAM. This delay meant we would miss our connecting flight from Santiago to buenos Aires but Eclipse helped us work out what to do about it.
Our Antarctica and South Georgia cruise with Swan Hellenic went very well. After that, Eclipse had organised our trip to Peru for 6 days and it all went very smoothly. Our guides and drivers were excellent and we thoroughly enjoyed it all. We recommend booking with Eclipse for their efficiency and attention to any problems that might occur.

February 2, 2026
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Reply from Eclipse Travel

Thank you, Helen! We’re pleased to hear you had such a great experience in Antarctica, South Georgia and Peru. We’re especially glad we could assist during the flight disruption, and truly appreciate your recommendation of Eclipse Travel.

Rated 5 out of 5 stars

Making Vacation Dreams A Reality

Luke does a great job in building custom trips for us. He takes everything we want to see and do and puts it into a grade-A itinerary. Basically, he makes our vacation dreams a reality. He's very communicative (despite the 12 hour time difference), and the review and booking processes are super easy.

February 26, 2026
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Reply from Eclipse Travel

Thank you Rebekah, this is so lovely to hear. Luke will be thrilled to know he’s helped turn your travel ideas into reality, and we’re really glad the whole process has felt easy and well-supported for you.

Rated 5 out of 5 stars

Very comfortable itinerary

Very comfortable itinerary, very good organisation and service, best travel agent for South America

March 23, 2026
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Reply from Eclipse Travel

Thanks for your lovely review, Angela!

Rated 5 out of 5 stars

The Columbia itinerary for two weeks…

The Columbia itinerary for two weeks was very good as was the guide. Enjoyed traveling with small group

March 13, 2026
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Reply from Eclipse Travel

Thank you! We are glad to hear you had such a wonderful trip to Colombia with us.

Rated 5 out of 5 stars

Well done Tiffany

Tiffany Chek was our booking agent and she did a splendid job.
All the bookings were precise and all the travel connections went off without a hitch.

March 18, 2026
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Reply from Eclipse Travel

Thanks Pete, we will pass on your kind words to Tiffany. Glad to hear you had such a seamless trip!

Rated 5 out of 5 stars

Tour of Patagonia…

We just completed a tour of Patagonia and congratulate the Eclipse team on an excellent job done by you and your South American partners.

It all went so smoothly without one hickup and with excellent service along the way.

We will be recommending Eclipse again.

March 14, 2026
Unprompted review
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Reply from Eclipse Travel

Thank you very much for your kind words, Greg! We are so pleased to know that both our service and your trip itself exceeded expectations.

Rated 5 out of 5 stars

Perfect combination of adventure and comfort!

I cannot recommend Eclipse Travel highly enough. The level of service and communication has been outstanding, from the very first enquiry 18 months ago until now.
We have just returned from a trip to Antarctica and South America. Luke at Eclipse was able to tailor the perfect trip for us incorporating our “must see” destinations along with some suggestions drawn from his own travel experiences in South America.
The standard of accommodation, knowledgeable guides, excellent drivers and reliable timetabling made our trip the perfect combination of adventure and comfort. Our expedition cruise on SH Vega to the Antarctic Peninsula and Weddell Sea somehow exceeded our expectations, it was an unforgettable experience. We would not hesitate to engage Eclipse Travel to organise a future trip for us.

March 9, 2026
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Reply from Eclipse Travel

Thank you so much, this is fantastic to hear. Luke will be thrilled he could help shape such a memorable trip, and we’re so glad it struck that perfect balance of adventure and comfort. Antarctica really is something special!

Rated 5 out of 5 stars

Amazing experience, fabulous support.

The communication prior to my trip was excellent. Luke was very helpful. The pre-trip information was comprehensive. The tour itself was amazing. Edmond was fantastic and made sure that everything ran smoothly. I was so concerned thatI would struggle with the Trek to see the Mountains Gorillas but everyone went out of their way to make sure that I had a fabulous experience

February 11, 2026
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Reply from Eclipse Travel

Thank you Lea - we’re so pleased you had such a wonderful experience, and that Luke, Edmond and the team helped make your trip so fabulous!

Rated 3 out of 5 stars

Disappointing

We were disappointed with our experience of Eclipse travel. In hindsight the itinerary could have been much better organised and I don't think our organiser took enough notice of our wishes. Getting up at 2am for a 5am flight isn't much fun, especially when there were later flights available.
Once we had paid the money we became invisible.
Luckily the local partners Neptuno and Mayan Sky provided a much better level of service.

January 28, 2026
Unprompted review
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Reply from Eclipse Travel

Dear Chris,

Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of the itinerary and planning process did not meet your expectations. Our goal is always to carefully tailor trips around our clients’ preferences, so it’s disappointing to hear that you felt your wishes were not fully reflected in the final plan.

Flight schedules and logistics in some destinations can be limited, but we always aim to balance comfort and practicality when arranging connections. Your feedback is valuable and helps us review how we communicate options and itinerary decisions with our clients.

We’re pleased to hear that our local partners, Neptuno and Mayan Sky, provided you with a high level of service during your travels. We work with them because of their excellent reputation on the ground.

If you would be open to it, we would welcome the opportunity to discuss your experience in more detail and learn how we could have done better. Thank you again for your feedback.

Warm regards,
The Eclipse Travel Team

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