Ecohome Insulation Reviews 1,288

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its quality and effectiveness, noting its ease of use and ability to improve warmth and reduce noise. Many consumers highlight the excellent service, from helpful staff during ordering to prompt and efficient delivery. People also appreciate the straightforward ordering process and the overall positive impact the products have on their homes. However, some customers experienced issues with delivery, including late arrivals or parcels being dropped off at incorrect addresses. A few reviewers also mentioned discrepancies in product measurements or receiving incomplete orders, such as missing sealing tape. There were also occasional comments about the provided installation instructions not being comprehensive enough for all types of projects.

What people talk about most

Product

People report positive experiences with the product, highlighting its ease of use and installation, with many... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the good quality of the... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and exceptional service, noting... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the easy ordering process,... See more

Based on these reviews

Rated 5 out of 5 stars

Loft insulation...easy to order, quick delivery, just finished laying it, super easy to lay, no dust and fibres so great, cut if with a sharp craft knife, scored it through half way then pulled apart... See more

Rated 5 out of 5 stars

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... See more

Rated 5 out of 5 stars

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer... See more

Rated 5 out of 5 stars

This is the first time we have used non itch PET insulation. It was very easy to tear to size (and remained straight) and does not irritate skin; we laid four layers, built the platform on loft legs a... See more

Company replied


Company details

  1. Insulation Materials Store

Written by the company

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This insulation was very good

This insulation was very good. It’s not itchy but did make us cough a little. It’s nice and thick and there was plenty on the rolls to cover the areas we needed.

April 9, 2026
Rated 5 out of 5 stars

A joy to use.

The product was an absolute bargain and so easy to tear off and fit with no unpleasantness or fibres and dust, insulated my dormer loft spaces in no time, ordered enough for what was missing, then ordered a second batch to replace the old fibre glass, both arrived exactly on time, updated on both text and email.

March 18, 2026
Rated 5 out of 5 stars

Ordered the eco insulation kit

Ordered the eco insulation kit, delivered within time stated. Checked kit and the joint sealing tape missing. Emailed the company to say this was missing. Promptly I had an apology, tape sent out and arrived within 48hrs. Could not ask for better service.

March 13, 2026
Rated 5 out of 5 stars

Rang order in as had run short and got…

Rang order in as had run short and got next day delivery. Brilliant

February 10, 2026
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Reply from Ecohome Insulation

Hi Andrew,

Thank you for taking the time to leave a review about the EcoTec FloorFoam Insulation. We’re really pleased to hear that you were happy with the fast turnaround.

Thanks again for your support, Andrew.

Rated 4 out of 5 stars

Great sales platform

Great sales platform which allows users to establish their size and quantity requirements easily.
Rapid delivery backed up with very good customer communication and support particularly from Joss. Installation is almost complete and has made a significant difference improving both the conservatory appearance and insulation characteristics.

February 22, 2026
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Reply from Ecohome Insulation

Thank you for your review, Gary. I’m really pleased to hear that you’re happy with the delivery, service, and the product supplied. It’s just a shame it didn’t quite make it to a 5-star review! 🙂

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