These clowns were appointed by IKEA to look at a faulty mattress. The so called "engineer" who examined it recognised the fault (collapsed on one side) and then made up a ludicrous story about us "si... See more
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Took two months to book an appointment after chasing Ikea and Ecomaster. Engineers was two hours late. It took five weeks for Ecomaster to send reports to Ikea which Ikea never received. Ikea reques... See more
Really should be zero star, absolutely disgusting service by James. Sent out by Ikea to assess sofa foam which has collapsed, he agrees it is faulty and leaves to submit report. But in report he then... See more
I strongly urge anyone not to use Ecomaster.!!!They use substandard materials and tell Lies! I was let down very badly and had to get another company to put right Ecomaster's shoddy workmanship. What... See more
Company details
- Home Improvement Store
- also in
- Carpet Installer
- Floor Refinishing Service
- Furniture Repair Shop
- Interior Fitting Contractor
- Repair Service
About Ecomaster
Written by the company
Our business includes working to support a range of leading furniture retailers & manufacturers, offering a high quality after sales service to our customers. We also provide extensive interior design, renovation and refurbishment services to commercial and public service venues throughout the U.K and Ireland. Our commercial service includes full refurbishments of hotels, pubs, bars and restaurants . Ecomaster’s service includes carrying out repairs and renovations on leather furniture, soft furnishings, beds, flooring and wooden furniture. With our Concept, Design & Planning service, our designers and project management team will ensure your project runs smoothly from start to finish to give your venue the transformation it deserves.
Our Services Include
▪️Repairs & cleaning to all types of flooring and renovation (e.g. wooden, vinyl, Amtico, Karndean and carpets)
▪️Fully accredited commercial and domestic Electricians
▪️Joinery work
▪️Painting/decorating work
▪️Bathroom repairs & tiling
▪️French Polishing, chip and gouges repairs
▪️Removal of marks/scuffs on variety of materials including those that require chemical intervention
▪️Repairs to all types of upholstery
▪️Internal and External Minor building works
Contact info
Hill Farm, Sutton Road, Mile Oak, B78 3DY, Tamworth, United Kingdom
- 01827 831888
- customer.services@ecomaster.co.uk
- www.ecomaster.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Excellent Service
Really good service from Lee, fixed my sofa up a dream whilst following all the correct procedures.
Had an issue with my mattress
Had an issue with my mattress. Simon investigated and explained in detail where the fault lies and what steps should be done. Simon showed the the utmost professionalism and service.
Very happy
Simon was efficent and fixed my sofa . He came on time and was very pleasnt . Thankyou
Thank you so much for sorting out our…
Thank you so much for sorting out our sagging sofa, it looks pristine once more, great service.
Great service from Lee
Great service from Lee. Professional and efficient. Would use again.
Top sofa technician- Lee
Lee came out to assess our sofa. He was very Covid aware and had a mask on all the time. Phoned before to confirm when he would arrive. Very knowledgeable, and just a genuinely nice guy!
Efficient, hassle free service
I received a text the night before to confirm the time of visit and Lee called to check we were available beforehand. Very COVID aware, Lee wore a mask throughout and explained what he was doing as he looked at our damaged sofa. Lee was able to sort the issue in a few minutes. Very good!
We were visited to have our mattress…
We were visited to have our mattress checked, very knowledgeable and helpful with our issue and gave good advice. All COVID safe. Thank you
Lee called to let me know he was on his…
Lee called to let me know he was on his way. Friendly, helpful,fixed my issue and gave a little advice,followed Covid guidelines.Happy with the result.
Great service all round
Great service all round, Lee phoned before arrival, followed COVID procedures and was very helpful solving the issue. Highly recommended 👍
Lee called to say he was on his way
Lee called to say he was on his way, he removed his shoes as we have a newish carpet. He was very polite and knowledgeable regarding checking our mattress. Followed covid guidelines. Thanks again :)
Lee was amazing
Lee was amazing, called before arrival followed covid guidelines, wiped his feet on the way in. He was very polite down to earth and knew exactly what to, couldn't recommend him enough, would welcome him back in to our home any time!
Go you Lee!!?
Really friendly
Really friendly, informative service. The man that came to check our sofa was polite, efficient, knew his stuff and followed covid guidelines.
All round good service from Michael at Ecomaster
Just had Ecomaster technician round to repair a drawer in our John Lewis bedstead. Michael called me before he arrived to let me know he was on his way and arrived promptly at the time he said. On looking at the bed he immediately knew what the problem was and set about fixing it. The drawer was soon repaired and Michael re-assured me the problem wont occur again.
Very pleased with every aspect of the service and Michael was extremely pleasant and helpful.

Reply from Ecomaster
Excellent service
Lee attended to assess a faulty John Lewis mattress. Excellent service.
Lee was friendly face and came and did…
Lee was friendly face and came and did a smashing job very quickly.
Excellent service
Martin gave plenty of notice of his arrival. He diagnosed the problem with the Ikea mattress straight away and immediately repaired same. He was brilliant! It was sorted within half an hour.
He was covid safe and mindful of our presence all the while. Recommend Ecomaster (and Martin) anytime.
Excellent service.
Ben is highly recommended.
Ben came to evaluate my Simba mattress under the 10 year guarantee. He is extremely highly qualified for the job, being an intelligent professional upholsterer.
He did a marvellous job of remaking the mattress in about 30-40 minutes, and it’s now as good as new.
Lee came to my house last week to…
Lee came to my house last week to repair my suite which had been damaged by the delivery team. Lee was very polite and courteous and he did an excellent job I would highly recommend Lee.
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