Eddys Rustic Furniture Reviews 3

Absolutely stunning solid wood dining table & bench, made to measure. Highly recommend 1/4 the price of big establishments & 10 times the quality.
10/10

Avoid at all costs. Ordered a console table, which was then made not as described (it had an additional shelf). I asked for this to be removed, to which he responded that he could, and then when I followed up on this, that he had sold the table. For want of not wasting any more time or money on a product that wasn’t as described, I cancelled the order. I then received verbal abuse and was blocked. Incredibly unprofessional, rude, products not as described and very demanding e.g., required collection within 2 days. His responses were one-liners and made me confused throughout the whole process.

I had high hopes for Eddy to make me a coffee table to my specific requirements as I had previously met him whilst picking up some furniture he made for my daughter.
How wrong I was. What a catalogue of miscommunication resulting in him sending my table to someone else and him carelessly sharing their information with me.
After many messages he eventually made me another table (the other person got to keep mine for free!) and it finally arrived.
On unpacking, I found that I had to assemble it, no problem, he had not drilled any pilot holes to attach the legs and when I eventually did they were wobbly. I contacted him again and he just said they had forgotten to send the glue.
I have been pleasant with him all this time whilst getting more and more frustrated.
His customer service exists as one liners, no help, no apologies no nothing.
The table is rather wobbly but OK whereas the whole process has left me stressed out.
I’m afraid I cannot recommend Eddy at all.