eDecks Reviews 

7,935
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 831 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, noting that orders arrive quickly and that delivery drivers are exceptionally helpful. Consumers also deeply appreciate the straightforward online ordering process, highly reasonable pricing structure, and quality products that successfully match their descriptions and fully meet expectations. Though some reviewers were not happy with certain aspects, noting that some wood items arrived warped, twisted, or excessively knotty. A few other people also felt that unexpected delivery delays or missing components caused quite a few significant frustrations during their various home building projects.

What people talk about most

Delivery service

Consumers find delivery service to be generally quick and reliable, highlighting that packages often arrive... See more

Product

Reviewers mention positive feedback about product, noting that the items are generally of good quality,... See more

Quality

Users describe positive interactions with quality, noting that the materials look great and perform well once... See more

Service

Clients share positive opinions on service, highlighting efficient support, professional guidance, and quick... See more

Order

People report positive experiences with order processes, highlighting easy website navigation, helpful sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Edecks good upfront sales advice and not pushy, easy ordering service, good communication regarding delivery. Goods just delivered, which I stated were not checked at the time... See more

Rated 5 out of 5 stars

Only needed 4 deckboards to replace some cracked and broken ones. Spoke to Adam who was very knowledgeable and helpful... delivery within a week and the delivery driver very good too. Great service al... See more

Rated 5 out of 5 stars

It was a really brief experience, it has to be said: I purchased some goods online, then they were delivered. Short and sweet. Without doing the same with ten different companies I can't compare. But... See more

Rated 5 out of 5 stars

Excellent product range at decent prices. The staff at both Goole and Gilberdyke are very helpful. It's worth knowing that Gilberdyke is the best site for decking advice. Goole is best for wider... See more



Company details

  1. Garden Center
  2. Building Materials Store
  3. Garden Building Supplier

About eDecks

Written by the company

eDecks - A Dependable Family Business.

Established for over 35 years, our family business in Yorkshire is built on a foundation of core principles: supplying customers with:

  • Exactly what they want.
  • Delivered promptly.
  • At unbeatable prices.

Our exceptional team of staff has embraced these principles and is eager to demonstrate that our success in Yorkshire can be replicated across the entire UK. As one of the leading online suppliers of decking, timber, and roofing in the UK, we take pride in offering high-quality products at unbeatable prices. With nationwide delivery right to your doorstep, we make it convenient for customers all over the UK.

These core principles have been instilled within our excellent team of staff who are excited to prove that what we do in Yorkshire can also be done throughout the UK.

We pride ourselves on being one of the largest online decking, timber and roofing supplier in the UK by offering quality products at unbeatable prices and delivered direct to your door anywhere in the UK.

Our decking ranges:
Choose from Softwoods, beautiful hardwoods, or Our Exclusive 'Realgroove' TM Composite range. Discover the perfect decking solution for Long-lasting durability..
View our decking In addition to our own high-quality range of fence panels, posts, and accessories, we also stock an extensive selection of garden buildings; from gazebos and pergolas to garden bars, and storage solutions for bins and logs. Our inventory further extends to a wide variety of building materials including bricks, blocks, sand, cement, paving, insulation and much more!

Fence Panel Ranges Garden Gazebos Beautiful Pergolas MDF Wall panelling

If you are looking for anything that isn't currently showing on our website, or would like help or advice, then please contact us on 0330 100 2530 and our experienced and friendly sales team will be more than happy to assist you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(7,935)

795 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Amazing service, was delivered within 3 working days. Quality product, delivery driver was so helpful and carried everything into our garden. Highly recommended.

July 8, 2026
Rated 5 out of 5 stars

Excellent 👌

Prompt delivery.
Great communication.
Despite being sold as 'rejected' stock, it's an excellent product.
This is my second purchase from Edecks and will be using again in the next project!

July 17, 2026
Rated 5 out of 5 stars

From the website layout to ordering and…

From the website layout to ordering and delivery this was an excellent experience.
My only downside would be that the infill pieces of the clearview product aren’t deep enough to properly fill the gap between the glass panes, that leave a place for water to sit.
Apart from that highly recommended.

July 17, 2026
Rated 4 out of 5 stars

Good service and delivery

Good service and delivery. Just a shame delivery is very expensive for where i live. Otherwise I would use them more. Their decking boards are good. Free hose 100ft pipe turned out to be only 40ft but hay it was free.

July 16, 2026
Rated 5 out of 5 stars

Delivered stairs and handrails…

Delivered stairs and handrails handrails poor condition unusable replaced , deck spindles had been cut with incorrect angles had to modify them myself
Poor quality control to ensure items sent are in suitable condition and without defects
When project finished looked okay and usable

July 14, 2026
Rated 5 out of 5 stars

They deliver with their own van, very good

We ordered a garden stairs kit and a few other bits. Their own van delivered it, wonderful service. Ordered from one of the high Street brands at the same time and they and their courier left dents in everything. Stairs kit is now up and doing the job. Only negative about the kit is wife does not like the green screws :D

July 16, 2026
Rated 5 out of 5 stars

Very easy to order,and pay

Very easy to order,and pay. The service was great and very helpful. Delivery is only a couple of days . I ordered decking and other stuff and and it's all really good quality

July 3, 2026
Rated 5 out of 5 stars

great company

What a great company, kept me updated before the order was dispatched and also gave me the ability to add more items to my order before dispatch.

Would highly recommend recommend this company

July 15, 2026

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