Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... See more
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Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... See more
Second time I've had a bad experience. This time, my delivery is 7 weeks. No sign, no refund, no help. Only "we're still trying to find where your product went" . It's irrelevant, it didn't get to me... See more
Company replied
I have ordered several Oakley sunglasses from Edel Optics and have never been let down. The price is almost always the best deal available and the product arrives on time and in perfect condition. I... See more
Company details
Written by the company
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Contact info
Nobistor 16, 22767, Hamburg, Germany
- +35 31 4372383
- info@edel-optics.ie
- www.edel-optics.ie
3.8
Great
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got to purchase the item I wanted at…
I got to purchase the item I wanted at a keen price. It was delivered promptly and in perfect condition
October 16, 2024
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Delivery as stated item as described no…
Delivery as stated item as described no issues at all.only worrying part didn't get confirmation email from edel ,but got 1 from Delivery company.
October 4, 2024
Got reassurance on order
Initial transaction failed, sent an email and got a response the following day. Tried again and received a tracking number through every step. No concerns. Happy with the products.
September 11, 2024
Fantastic customer services
Fantastic customer services, continuously updated me every step of the way. Plus great value on the item procured.
September 3, 2024
Great shop
Great shop, very good deals, good prices, loads of diferent sunglasses! Very happy with this shop! Use this shop- no brainer!
September 3, 2024
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Sunglasses 😎
Ordered a pair of sun glasses. Prompt delivery! Would order again from this supplier. Highly recommended.
August 30, 2024
Excellent website
Excellent website, quick delivery and the glasses I purchased were 33% cheaper then the manufactures website.
August 29, 2024
Easy and pracrical returns
Easy and pracrical returns. ordered from them again
highly recommend
August 30, 2024
Product exactly as advertised
Product exactly as advertised. Good tracking of glasses, they arrived bang on time. Highly recommended & ill use them again👓🤓
August 26, 2024
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Rust & Old Sunglasses received- Avoid
I received my 'Ray ban liteforce' sunglasses delivery. And when I opened the box, the glasses were all old looking, with rust marks on the sides of the glasses. I immediately emailed 'edel-optics' looking for support or to return the sunglasses and I received an automated email, to say someone will contact me, however nobody ever contacted me 6 days later and I've emailed twice again since. It's a really bad expensive product and bad customer service, these were supposed to be a birthday gift, which is now €160 down the drain... avoid and buy from a proper reputable company instead.
August 23, 2024
Great experience
Great experience. Very quick & efficient service. Very impressed & would definitely use them again.
August 16, 2024
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Great service. Quick delivery.
Ordered a pair of glasses on Monday, arrived on Friday. Had no issues and I'm very pleased. Glasses look great as well. Very satisfied.
August 9, 2024
Excellent from start to end
Excellent from start to end.
Very good price for what I bought.
Delivered within the arranged time frame.
Would highly recommend, from my experience.
August 6, 2024
Great value
Great value. Saved €100 over high street retailer. Fast and efficient delivery.
July 31, 2024
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Good competitive prices ,dispatch is a…
Good competitive prices ,dispatch is a bit slow,and ups delivery took a few days but overall a good experience
July 29, 2024
I found the sunglasses I wanted
I found the sunglasses I wanted, I ordered, they arrived promptly, they are exactly what I expected from Polaroid.
Would certainly recommend edel-optics
July 29, 2024
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