Called in to buy a small accessory. Paul Wilson was very helpful & I was able to get what I wanted. Before serving me Paul was advising a couple on mobility scooters he was very knowledgeable & helpf... See more
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See what reviewers are saying
I went to the Mansfield branch and met Paul. I was in desperate need of a tool to help me pull my socks on due to severe hip pain. Paul showed me exactly what I needed and made the experience fun as o... See more
Company replied
Father in law just had a pacemaker fitted. Called in for advise re a scooter. Carol listened to his condition and circumstances in which he would use one, including the local terrain. No hard sell tar... See more
Company replied
This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it d... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Market Place 23A, NG18 1HZ, Mansfield, England, United Kingdom
- 01623 700 248
4.9
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Paul was absolutely first class
Paul was absolutely first class, so helpful and gave lots of valuable advice, great service, thank you.
September 15, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I went to the Mansfield branch and met…
I went to the Mansfield branch and met Paul. I was in desperate need of a tool to help me pull my socks on due to severe hip pain. Paul showed me exactly what I needed and made the experience fun as opposed to just another sale. Highly recommended.
September 12, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Called in to buy a small accessory
Called in to buy a small accessory. Paul Wilson was very helpful & I was able to get what I wanted. Before serving me Paul was advising a couple on mobility scooters he was very knowledgeable & helpful to them. He acknowledged my presence & said he would be with me shortly. I would certainly call in again but there did seem to a great deal of admin concerned with such a small purchase.
September 7, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Paul Wilson - Alerta Walker
Paul Wilson, in the Mansfield Branch, could not have been any more helpful. I was looking for a Walker, which would also fit in the boot of our car. The model he came up with fitted all our requirements.
Thank You Paul
September 8, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Service with a smile
This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it didn’t work so we popped back in and spoke to a lady called Carol. Carol was so helpful. She told us all about the batteries using her battery putting that into our chair and then realising that there was nothing wrong with our batteries she also shown my dad how to use the Chair as he totally forgotten how to use it. He was so happy that he actually rode out of the shop. Carol was so helpful, she genuinely wanted to help .Thank you Carol
August 24, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Took my mother in law to look at…
Took my mother in law to look at stairlifts and spoke to Paul,with great patience and knowledge he explained them to her and took into account her hearing and sight difficulties in advising her. Would definitely recommend.
August 21, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Very helpful throughout the the process…
Very helpful throughout the the process of buying mobility scooter instructions well explained before test drive very please with whole visit Carol was the assistant
August 28, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Father in law just had a pacemaker…
Father in law just had a pacemaker fitted. Called in for advise re a scooter. Carol listened to his condition and circumstances in which he would use one, including the local terrain. No hard sell targeted at the highest price model or anything that was over specified and with plenty of options and insightful suggestions later he has purchased the ideal scooter for his needs. Superb price, superb sevice from Carol.
August 24, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
trouble with scooter
been having trouble with my wife's genie auto so pop in Eden mobility Mansfield and carol was very helpful and as got me a visit from Eden Mobil service she was a star well done carol
August 19, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Excellent service from Carol and Sophie
August 20, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Great customer service
Paul was super helpful in sorting my issue.
Thanks again
August 16, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Great experience
Writing on behalf of my grandma Sheila as she doesn't have access to online. She said she went into the mansfield store and was greeted by Paul Wilson. He was very friendly and professional and helped her with purchasing the right product. She said she would highly recommend.
August 11, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Another positive visit
Went into the Mansfield shop to try and get a couple of Glo and Go walking sticks. Product was available so visit was a sucess. As ever, Paul was really friendly and helpful. Thanks again for all your help.
August 14, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Very helpful and polite
July 29, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Visited Mansfield branch
Visited Mansfield branch, looking for shower seat. Found Paul to be very helpful in assisting me to choose one suitable for my needs, at a very fair price. I was most impressed with this level of service
July 23, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
SUPERB & EXCELLENT SERVICE FROM PAUL WILSON AT MANSFIELD BRANCH
After poor health I was unsure what sort of mobility scooter I required as Id never had one in the past, so I popped in to the Eden Mobility shop in Mansfield with my wife about 2 years ago and was greeted by Paul Wilson who showed us each scooter and then before we decided, he walked round the market with me riding it, to make sure it was not only comfortable for me but also light enough for my wife to take apart and fit in our car boot. The scooter is excellent and last week I needed something so popped in to see Paul who is always helpful and friendly and polite and he able to send me away a very happy customer. Without Paul's help and support, I dont think id have bought and scooter and would have kept struggling but Paul's advice and business it has given me alot more inpendance and less falls on to rock hard pavements.
July 17, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Purchased a few more items today
Purchased a few more items today, great service and very reasonable prices. Highly recommend.
July 22, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden in mansfield…
Been to eden in Mansfield we was made welcome by Paul. He showed my mum fold up mobility scooters which would be suitable for her. Paul was very professional very caring
They have a variety of mobility to suit all and other disability products . It's best to see for yourself .
Thank you Paul for making us comfortable and welcome
July 17, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
They had what we was looking for.
They had what we was looking for.
Excellent service by Paul Wilson
July 14, 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
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