We accidentally found the shop in St Helens. We are so so glad we did. Laura the manager was so helpful. She explained the difference between each scooter that we enquired about for my mum. She was so... See more
Location
Switch locationUnit 30a La Grange Arcade, Church Square Shopping Centre, WA10 1BN St Helens, Merseyside, GB
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Extremely friendly and helpful staff. Engaged with my children also, making them feel seen and not ignored. I was able to witness staff members serve two other customers while I was also being ser... See more
Company replied
Jodie is an absolute credit to the company! She was so helpful in assisting me find the right electric wheelchair. She ensured that I was comfortable and confident in using the chair. Her knowledge on... See more
Company replied
Laura was extremely helpful and understood my needs and questions, and was able to talk me through my initial look at chairs, and let me test things out.
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Unit 30a La Grange Arcade, Church Square Shopping Centre, WA10 1BN, St Helens, Merseyside, United Kingdom
- 01744412803
4.6
Excellent
28 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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You need to visit this shop
We accidentally found the shop in St Helens. We are so so glad we did. Laura the manager was so helpful. She explained the difference between each scooter that we enquired about for my mum. She was so lovely and gave the best advice that was relevant. Her attitude not only for the company she worked for but also for providing the service and professionalism along with it. We bought a brand new scooter that worked out £400 cheaper than buying online. Laura mentioned the delivery would be between 7 to 10 days but said it’s alway quicker than that. We bought it on Wednesday 12th August and my mum received it this morning. Laura you most definitely deserve a raise.
August 11, 2026
Unprompted review
Extremely friendly and helpful staff
Extremely friendly and helpful staff. Engaged with my children also, making them feel seen and not ignored.
I was able to witness staff members serve two other customers while I was also being served and staff went above and beyond to help them.
I would highly recommend them.
Thank you so much.
August 11, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Had Laura
Had Laura . She was great with customers. Had a good way of explaining everything and was very kind . Would recommend to everyone. Can’t wait to go see her again.
August 10, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great first place to look
Laura was extremely helpful and understood my needs and questions, and was able to talk me through my initial look at chairs, and let me test things out.
July 30, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent service from Jodie
Jodie is an absolute credit to the company! She was so helpful in assisting me find the right electric wheelchair. She ensured that I was comfortable and confident in using the chair. Her knowledge on the products is outstanding and her customer service is fabulous! Would highly recommend Eden mobility to anyone. Thank you Jodie for all your help and support. I now have freedom and independence and has made a huge difference to my life.
July 15, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Lovely lady called Lara helped me
Lovely lady called Lara helped me. She was very knowledgeable and such a polite demeanour. In no time at all I had an appointment set up for my wife
July 8, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Went in recently to inquire about some…
Went in recently to inquire about some items, Teela was very helpful and patient. Thank you for your guidance
May 2, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for taking the time to leave this lovely feedback. We’re so pleased to hear that Teela was helpful and patient during your visit. It’s great to know her guidance made your experience a positive one.
Warm regards,
Eden Mobility
Went in-store to enquire and look at…
Went in-store to enquire and look at the power chairs for my husband.
We where greeted by Teela who was extremely knowledgeable about the products and was so professional.
We where able to sort out exactly what was needed without any hassle.
Teela is a credit to your company and is a lovely lady. The power chair is really going to be an asset to my husband.
We went back into store today to say thankyou for all the help we had and was met by Sally who also is a credit to the company and such a lovely lady as well.
I will recommend your store to other people and will be back later on to purchase other equipment that we may need.
I've previously worked myself for a disability company and both girls do know their jobs .
Thankyou so much.
April 24, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that Teela was able to guide you through the power chair options with knowledge and care, and that the chair will make a real difference for your husband. It’s wonderful to know that your return visit with Sally was just as positive. Both Teela and Sally take great pride in supporting our customers, and your kind words mean a lot to them and to the whole team. We truly appreciate your recommendation and look forward to welcoming you back whenever you need further equipment or advice.
Warm regards,
Eden Mobility
Goes above and beyond!
I work directly across from Sally and Teela at Ways to Work. Sally has been extremely supportive towards us. She goes out of way to help and has gone above and beyond expectations. Sally greets us with a huge smile and a positive and professional manner. Thank you so much for everything you have done for us.
April 16, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you so much for your thoughtful feedback. We’re delighted to hear how supportive Sally has been and that her positivity and professionalism have made such a meaningful difference. Knowing she has gone above and beyond for you truly means a lot to our team. We’ll be sure to share your kind words with her.
Warm regards,
Eden Mobility
Came in for a walking stick and staff…
Came in for a walking stick and staff found me the perfect one.
Very friendly and welcoming staff.
April 16, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you so much for your kind words. We’re really glad we could help you find the perfect walking stick. It’s great to hear you felt welcomed and well looked after. We hope to see you again soon.
Warm regards,
Eden Mobility
Called into your st helens branch today…
Called into your st helens branch today as I've heard they have a good selection of walking sticks, the memevrr of staff was imformative and very helpful, I think her name was teela.
March 24, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for calling into our St Helens branch and sharing your experience. We’re really pleased to hear that you found the walking stick selection helpful and that Teela was informative and friendly during your visit.
It’s great to know she made a positive impression, and we’ll be sure to pass your kind words on to her. We appreciate you taking the time to leave this feedback and hope to see you again soon.
Warm regards,
Eden Mobility
Highly recommend. Lovely staff.
Visited Eden St Helens today looking for aids to support my grandparents. Spoken to advisors Teela and Sally. Could not recommend enough. Lovely welcome, excellent knowledge and very helpful. Would definitely go again if I required any more support and advise.
March 3, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for sharing such a thoughtful review. It’s wonderful to hear that your visit to Eden St Helens was met with a warm welcome and genuinely helpful support. Teela and Sally will be delighted to know their knowledge and guidance made such a positive difference while you were choosing aids for your grandparents.
Your recommendation and kind words mean a great deal, and it’s great to know you’d feel confident returning if you ever needed more advice or support.
Warm regards,
Eden Mobility
Enquired about a wheelchair for my dad
Enquired about a wheelchair for my dad, Toni helped me work out what was best suited for him, will discuss with my dad and be back to purchase. Thank you for all your help
February 18, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for your enquiry and for sharing your experience. I’m really pleased to hear that Toni was able to guide you through the options and help you find a wheelchair that suits your dad’s needs.
Take all the time you need to discuss it with him, and we’ll be more than happy to welcome you back when you’re ready to go ahead.
Thank you again for your kind words — they’re truly appreciated.
Warm regards,
Eden Mobility
Attended Eden’s today in St Helens and…
Attended Eden’s today in St Helens and spoke to a lovely advisor named Toni who was very knowledgeable about my preferences for a new scooter. We will be back to purchase this when the time is right.
February 18, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for visiting our St Helens store and for sharing your experience. It’s great to hear that Toni was able to help you find a scooter that matched your preferences and that you felt well supported throughout your visit.
We’ll be delighted to welcome you back when the time is right for you to make your purchase. Your kind feedback means a lot.
Warm regards,
Eden Mobility
Overbed table
Overbed table
light weight easy to put together good quality and sturdy. Toni very knowledgeable and helpful.
February 14, 2026
Unprompted review
Reply from Eden Mobility - St Helens
“Thank you for your lovely feedback. We’re delighted to hear you found the product lightweight, easy to assemble, and sturdy. It’s great to know Toni was able to support you with her knowledge and helpful approach. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Went to stay helens store to look for a…
Went to stay helens store to look for a new scooter, was greeted by 2 lovely ladies toni and teela. They was both great with me and helped me through the process of getting my new scooter. I can't thank them enough. Received my scooter today and I love it thank you Eden and team for everything
February 12, 2026
Unprompted review
Reply from Eden Mobility - St Helens
Went to St Helens store to look for a new scooter and was greeted by two lovely ladies, Toni and Teela. They were both fantastic with me and helped me through the whole process of getting my new scooter. I can’t thank them enough. I received my scooter today and I absolutely love it. Thank you to Eden and the whole team for everything.
Warm regards,
Eden Mobility
Excellent service
Impeccable customer service very friendly and approachable, couldn't do enough to help me with what I needed which made it a very pleasant and positive experience for me
November 11, 2025
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for your wonderful feedback. We’re delighted to hear that you received impeccable customer service and found the team to be so friendly and approachable. It’s great to know they went above and beyond to help, making your experience both pleasant and positive. We truly value your kind words and look forward to welcoming you again.
Warm regards,
Eden Mobility
What a wonderful experience
What a wonderful experience! We needed a wheelchair for our son and the store were so helpful.
We were able to test drive and see which fit best
October 18, 2025
Unprompted review
Reply from Eden Mobility - St Helens
Thank you so much for sharing your experience!
We’re truly glad to hear the team was able to support you in finding the right wheelchair for your son. Being able to test drive and find the perfect fit makes all the difference, and it’s wonderful to know the store made that process smooth and helpful. Your kind words mean a lot, and we hope your son is enjoying his new wheels!
Warm regards,
Eden Mobility
Me and my wife went to the shop to day…
Me and my wife went to the shop to day and was greeted by lovely young man paddy looking for a fold up scooter and paddy couldn’t do enough for us so polite got we came in for paddy was so helpful lovely young man
October 20, 2025
Unprompted review
Reply from Eden Mobility - St Helens
Thank you for sharing your lovely experience! It’s always heartwarming to hear about someone going above and beyond. Paddy sounds like a true gem—polite, helpful, and genuinely caring. It’s people like him who make shopping a pleasure. I’m so glad you and your wife were well looked after. Hats off to Paddy!
Warm regards,
Eden Mobility
The staff were brilliant
The staff were brilliant, especially Patrick who took the time to understand our needs, lovely personality and very informative.
Thank you.
October 23, 2025
Unprompted review
Reply from Eden Mobility - St Helens
Thank you so much for your kind words! We're thrilled to hear that Patrick made such a positive impression. Taking the time to truly understand your needs and making you feel supported is exactly what we strive for. We'll be sure to pass along your thanks—he’ll be delighted to know his efforts made a difference!
Warm regards,
Eden Mobility
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