Edselectricaloutlet 

Absolute scumbags,

Bought some Disney Beats (sic) as a gift for a young boy with Cancer (which they were perfectly aware of), needless to say he was very excited!

Beats solo snides arrived, wouldn’t even charge, plugged in, charging lights came on for 5 seconds then went out.

Emailed them, said return as per policy on website. Didn’t send me a return label and have since had no communications with them, told them that trading standards are well aware of them and hopefully have now shut them down.

If Karma has its way one day we will meet!!

AVOID AVOID AVOID!!!!SCAMMERS—-ALL PRODUCTS ARE FAKE GARBAGE.I KNOW TRUST ME.DON’T LISTEN TO THEIR LIES TO OTHER CUSTOMERS EITHER!!!!SHOULD BE LOCKED UP FOR FRAUD!!!! CON ARTISTS ALL OF YOU!!!!!

To be fair after reading these reviews, I thought what I have done, I purchased a pair of Apple pods pro, for about a third of the price from Apple, I received them within 2 days, they were sealed, happy days👍, at first the left earphone didn’t work, but after a little fiddle, they work fantastic, at that price, I will definitely buy again. Thank you so much for offering me something for an affordable price and shipping experience

Same as the other comments.

AirPods 2nd Gen arrived and were faulty. Have sent multiple emails, messages and completed the return section on the website with no response.

Reading the other reviews and going off of my own experience, this is a terrible business. I really don’t know how they are getting away with scamming people.

AVOID, AVOID, AVOID!

I believe this outlet to be a scam. My refurbed PowerBeats Pro are not PowerBeats pro, I have discovered upon receiving them. And whatever they are, they do not function correctly - the left hand one is on a low volume setting and I cannot rectify this; and I have tried, believe me. So, contact Eds, I thought. And I have. Email, voicemail - no response. Final resort is to leave this review.

Eds Electrical outlet have taken my money in exchange for something worth way less - worth nothing to me, in fact.

What a crook, or bunch of crooks.

Nice one "Ed", whoever they hell you are, you're a real piece of work, unlike the stuff you're peddling.

*Edited* to respond to Dick Head. I used the portal and heard nothing. I then phoned, several times, and left a message, and heard nothing. So then I emailed support address directly on July 15th this year with the email subject of my order number. So, to add to the fact that you are a scammer and a thief, you are an out and out liar too, since I DID NOT email just before I left the review on Trustpilot and you most certainly have not responded; I have received no email response in either inbox or spam folder. Furthermore, the product is clearly not a genuine item - following simple online instructions from the Apple website to perform a factory reset, reveals the "PowerBeats" case in my possession to be different from the manufacturers model - not a differnce encountered through any refurb work, as your product description indicates. The thing in my possession was never a refurbishment of an original Apple product and Dr. Dre wouldn't touch the wholly substandard earbuds with a barge pole.

You are full of it Dick, and using TrustPilot to counter my claims believing I'll not be able to respond in kind to refute your utter fabrication.

You're a thief and truth will out.

I purchased 2x Apple AirPods, paid for 2 pairs. I have received 1 pair, and not the other. I have tried to contact this company via email and phone ding item calls. (I’ve left 2 voicemails) I’ve had no response from either. These were gifts for my twin girls birthday this Friday. Not impressed by the lack of customer service.

Edited on 17/9/21
Well it’s Friday, the day of my twins birthday, and I have not received the missing item from my order as promised. I am so disappointed because I actually thought I would receive this today. I will now be requesting a refund.

Edit.
Thank you. My daughters are very disappointed, I obviously couldn’t give one daughter a pair and not give the other. So neither of them have a pair now. I really hope to receive the delayed set as promised by yourselves. It’s a very kind gesture. I will obviously update my review “if and when I receive them”.

Edited.
Re: you’re answer to my review with your promise of a refund and the missing item still not being received. My daughters birthdays were an unhappy day because neither of them have got them because I’ve only received one pair. I have received the refund as promised but am still waiting delivery of the missing pair as promised as a good will gesture by yourselves. I have one pair of AirPods between my twin girls that neither can use.

I purchased the Bose quiet comfort II, and before I go on I read the guidelines, however if ‘refurbished’ and ‘genuine’, surely I’m able to access them on the official Bose app 🤔? In addition to this I watched a review in comparison to the genuine ones and just from looking at the video you can see the difference in quality I.e the slide button to power on/off rather than just a button. Furthermore when you turn on/off the headphone it makes the generic sounds followed by a voice. In addition to this, there was a card that inferred it’s a Chinese make written ‘new wireless stereo headset’. Overall though the sound quality is decent bearing in mind I’ve had them less than a day😂. Once I placed the order I came onto here and the reviews I saw didn’t help as I didn’t hear from the suppliers on the 4th day of an alleged next day delivery; however I have to agree with some of the reviews I saw, I tried calling the shop day after day, no answer. My final say would be to shop here but know you’ll have a hard time knowing much info about your order as they sent me a tracking number the same day of purchase but didn’t actually work until about the day before I received them.

EDIT:
Hi Richard, I’m glad you’ve got a sense of humour, who knows what it could mean. I believe the 2 stars are appropriate, possibly even generous bearing in mind you have a lot of one stars,even throughly extensive refurbishment was taken, that still doesn’t explain why you cannot pair them on the official Bose app as they’re still ‘genuine’ no?
Also this isn’t the same Richard that runs phone tech is it? The reviews are almost the same😂😂. Also thanks for replying quicker on this, however I think you need to sort that landline of yours Richie.

Airpod pro's arrived, all seemed fine until I connected them and only 1 worked. Tried multiple times to get an answer regarding these to no avail, only 1 response to an email saying that it had been passed to a relevant department....Still nothing! Absolutely sucks! So bad I even went and purchased a genuine pair brand new

Do not buy anything from this scamming company. They say the beats refurbished headphones are real. They are not they are cheap copies. I've now logged this with trading standards as it's disgusting that they can sell fake goods.and for you to reply to me to mention CBD ? This isn't about purchasing CBD this is about you selling fake goods ie beats headphones not cbd

Broken products, heard nothing back from customer service. DO NOT BUY FROM THIS COMPANY

Ordered 2 refurbished Airpods which are currently being used by my daughter on her iPhone and my son on his Android phone and both work perfectly fine and is a very good quality product.

Overall I think my experience with this website was actually quite good. I order a pair of second generation AirPods and there came if perfect condition.

The only problem I’m finding is when I’m on the phone, people can’t hear me properly and it sound muffled.

The sound quality is very good tho.

They are not even worth a one star.
Crap product, iPods ordered, they were faulty from day one, loads of e mails sent, now taking it To my credit card company, as they were sent back via registered post and still after 3 weeks haven’t received a refund.
Use this company at your peril!!!

It seems to be a scam. Chinese copies of well known items. Bose turned out to be copies. Boom box 2 never arrived even after two long months. Wasn’t reimbursed.
Need to see some improvements and apologies to try or recommend to any of my friends in the music business.

Ordered a pair of Beats headphones which turned out to be fake. When I confronted the seller about this they were extremely rude and threatening, saying that by reporting these as fakes to the necessary organisations I would be damaging a small business, and that he would be posting this on social media. How appalling is that?

The seller went on to explain that these are supposedly Refurbished, and that is why they have some differences, which I find frankly laughable. Here are the differences:

1.) No serial number on the product.
2.) Firmware drastically different to original product.
3.) No ANC.
4.) The Beats logo and details were spray painted on.
5.) The external sleeve had some minor giveaways.
6.) The internal packaging was completely different.
7.) Not recognised when I plugged them into my PC via USB to connect with the Beats software.

So essentially… These are a completely different pair of headphones. The only convincing thing about them is the emulated W1 chip.

I was offered a full refund after I returned the item, but why should I trust them? There’s no way I’m allowing them to have my money AND the product back to scam someone else with!

Being honest the sound quality isn’t all that bad, so have donated them to a local children’s hospice.

Fantastic service- I am so pleased with my AirPods - excellent condition (as new). I would definitely recommend this business and will definitely be using them again.

Found EDS electrical outlet on Facebook and and read some of the reviews which were very positive I purchased some airpod pros and absolutely over the moon with the service and the quality of the product they offered delivery was prompt and all questions I asked what answered quickly and efficiently couldn't recommend enough

**AVOID** Ed’s Electrical Outlet seem to also be fone-tech so aren’t as ‘new’ as they make out. I returned 3 of the 4 items I bought as whilst they say they are “100% genuine items”..they are genuine items, just not genuine Apple AirPod pros (for example). I had some shop bought originals to compare against, these are good fakes sound ok-ish but ANC doesn't work, you can't track them, serial no. isn't recognised by Apple and serial no. on the (sealed) box doesn't match the case which don't match the airpods yet all numbers were EXACTLY the same on all 3 sets that I bought!..Bose quiet comforts 35 ii - compared to my sons shop bought pair, everything about them was different, condition was v.poor..clearly ‘not originals’. Which is why I returned stuff except they have only refunded me for 2 items and have now blocked me

I spotted their new website Ed’s Electrical Outlet compared it to their Fone-Tech one (shop address in Staffordshire..which turns out to be a farm house) & website is identical..I requested my refund which they told me they sent in May, they then said they sent it June..I checked with banks, told them still no sign of money and now I’m blocked on both Fone-Tech & Ed's