Edwards Menswear Reviews 

172
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

absolutely rude and inconsiderate customer service!!! My advice is don not buy from them on line. I placed an order which was confirmed and payment taken. I then received a message telling me they w... See more

Rated 1 out of 5 stars

No communication. Placed order over 48 hours ago - order still not dispatched. Have email several times with no response, tried calling their number only to be greated with an automated message saying... See more

Rated 1 out of 5 stars

do not use this company !!! i ordered x3 ghd brushes and only 1 came . tried calling to speak with someone and no answer . The only communication is via email. "Apparently " my missing items have bein... See more

Company replied

Rated 1 out of 5 stars

Placed order. Got dispatch email. Items never arrived. Phoned up, got an explanation of sorts then one of the items sent out next day. Was told on that day I was being refunded for the other item. Wai... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Edwards Menswear have the latest menswear from premium brands including Adidas, Armani, EA7, Hugo Boss, Ralph Lauren, Fred Perry, Superdry, Pretty Green, Gant, and more.


Contact info

1.2

Bad

TrustScore 1 out of 5

172 reviews

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No recent history of asking for reviews

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1.2

All reviews

(172)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good site

The item I received was in excellent condition and sold for a very good price. I would happily buy from this store again

February 15, 2018
Unprompted review
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Rated 5 out of 5 stars

Very helpful, great customer service

Very helpful I had a problem with a item that was delivered I emailed the company got a answer back within 24 hours. I sent the item back and received another through the post. Would I buy from Edwards menswear again yes definitely,and I would like to say "thank you Jamie " who was more than helpful on the phone sorting out my issue

February 12, 2018
Unprompted review
Rated 1 out of 5 stars

Very poor service!

Wrong size sent (ok mistakes happen) but when I tried to contact them my emails were ignored, tried Twitter and Facebook which were also ignored l, then when I eventually got hold of them to return the item the size I wanted was out of stock! Sent the item back at my own expense and neither that cost nor the original postage cost was refunded despite it being their fault!

February 10, 2018
Unprompted review
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Rated 5 out of 5 stars

Ordered from Edwards a few times now …

Ordered from Edwards a few times now and found their service to be second to none. Orders fulfilled quickly and quality if products is excellent. Recommended to a few friends who also use now. Very good and well worth 5 stars *****

February 10, 2018
Unprompted review
Rated 1 out of 5 stars

No communication

No communication. Placed order over 48 hours ago - order still not dispatched. Have email several times with no response, tried calling their number only to be greated with an automated message saying that they are not available now. I am now requesting a refund through paypal.

February 9, 2018
Unprompted review
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Rated 1 out of 5 stars

Wrong item sent

I was sent something totally different to what I had ordered according to the website, I was then told if I paid to return the parcel they would refund the postage costs but they didn’t!!

February 8, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, top was as pictured and great price, first time ordering from Edwards Menswear, would definitely use again.

February 7, 2018
Unprompted review
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Rated 5 out of 5 stars

Top company

Top company, will recommend to anyone. Returned an item for a different size, it was exchange with no quibbles. Delivery is fast too.

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent work..

..ordered a lacoste top in the sale, was despatched quickly but then had multiple issues with the courier as it was Xmas and i dont think the shop had any control who was delivering some of their parcels over that period...Spoke to Pete at the shop who got on the case and parcel arrived the next day - So would defo buy again..Good stuff and top well worth it at 50% off!

January 10, 2018
Unprompted review
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Rated 1 out of 5 stars

Item didn't arrive

Placed order. Got dispatch email. Items never arrived. Phoned up, got an explanation of sorts then one of the items sent out next day. Was told on that day I was being refunded for the other item. Waited 10 days and nothing was refunded. Made a call and was refunded immediately. Just seemed to need prompted. Friendly enough staff, great offers and I will use again and I've used before. Just had bad experience this particular time.

January 8, 2018
Unprompted review

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