Would like to say thank you to lady that helped me sort my vape out but was broke(brought from somewhere else) so helped pick another including free juices wish I'd gone here first time. Will definite... See more
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See what reviewers are saying
Popped in on Wednesday afternoon to be served by a lovely chap he had his hair tied back with a night mare before christmas hoodie on.completely helpful , great customer service and cheerful .been in... See more
Company claims "Friendly, passionate staff who can help you find the perfect vape for your needs and vaping accessories as well as flavours, liquids and strengths." Complete lie. The staff couldn'... See more
Fantastic vape shop in Chemsley Wood,Birmingham. Well stocked with everything you need clearly on sale with everything orderly and neatly arranged. If you need anything that isn’t in stock, th... See more
Company details
Written by the company
Retail suppliers of Electronic Cigarettes and E-Liquids
Contact info
156, Barr Street, B19 3AD, Birmingham, United Kingdom
- 01215155940
- headofficemist@gmail.com
- www.electromist.co.uk
4.4
Excellent
332 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Electromist redditch
My local branch for this company is utterly awful ! On the 20 or so occasions I’ve visited this branch more than 50% of the time is closed way earlier than the stated times and so far twice this weekend on Saturday and Sunday despite there official opening hours of 5pm on Saturday and 4pm on a Sunday, I’ve paid for parking just so I can grab my Favourite flavours and it’s closed yet again, every other store of this type is open, I’m almost sure they must be in breach of some trading standards guidelines and I’m going to complain and go and see what the law says about it.
It’s so disrespectful that In times like these when money to businesses is under the microscope these idiots don’t want the business, I’m sick and tired of wasting my time wanting to do business with this shambolic lot, steer clear of this branch in redditch, they open and close when they feel like it
June 7, 2026
Unprompted review
Reply from Electromist.co.uk
Thank you for your feedback. We're sorry to hear about your experience and the inconvenience caused by finding the store closed after making the journey.
Please note that the Redditch store ceased trading on Thursday and is no longer operating. If you're looking for your favourite products, we'd be delighted to help through our website, where orders are dispatched Monday to Friday.
Alternatively, your nearest stores are Chelmsley Wood and Merry Hill, where our teams will be happy to assist you.
Thank you again for your comments and for your past support of the Redditch store. We hope to continue serving you online or at one of our nearby locations.
Best regards,
Electromist
Always quick and they have some great…
Always quick and they have some great discounts from time to time. I always order from them.
October 4, 2025
I placed an online order
I placed an online order, and the staff was exceptionally cordial. Amazingly, the product was delivered within just two days.
December 22, 2025
Unprompted review
The Lady who did my order was polite…
The Lady who did my order was polite and very helpful also placed order mid-day and it arrived so quick by the next day.
November 27, 2025
Fast delivery and good customer service…
Fast delivery and good customer service as normal
November 16, 2025
These guys are always amazing and quick…
These guys are always amazing and quick with delivery don’t use anyone else brilliant.
November 2, 2025
Quick service every time.
November 2, 2025
The customer service is fantastic
The customer service is fantastic. I had a problem with my last order and it was rectified within few days with a minimum of fuss so very happy. Easy to order online too.
September 29, 2025
Well I ordered the wrong coils
Well I ordered the wrong coils and I thought omg what am I going to do with them anyway cut long story short they got in touch with me and asked me if I had the falcon vape and I said no I ordered the wrong ones they were so accommodating and put a cancel for me as I was in shock usually you have a battle with getting a refund but no Electomist I can not fault them as they was brilliant so I would recommend people and friends to buy here with these as they are amazing and worth more stars 🌟
September 27, 2025
ordered online very friendly staff
ordered online very friendly staff, product arrived in 2 days
September 24, 2025
I have been using electromist for…
I have been using electromist for years. I put my order in and recieve it iwithin two days. They always have the flavour I use.
August 31, 2025
Excellent service and oroducts
August 26, 2025
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