Elektrowelt24 Reviews 6

TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

6 reviews

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Rated 2 out of 5 stars

Avoid, experience with this webshop is not good

I do not normally write reviews, but for this webshop I will make an exception. I have tried ordering a pair of speakers from them twice, first through Amazon and the second time through their website directly.

The first time I got the message that there was only 1 speaker left in stock and they could not fulfil my order (even though the Amazon website said otherwise). I got offered a replacement pair that were more expensive and I could either pay extra or cancel the order.

Giving them the benefit of the doubt, after some more research I found another set of speakers which I ordered through the website directly. Even though the product page said 'Free Shipping', it turned out that I had to pay a shipping fee. I accepted this, due to the fact that the speakers had to be shipped to a different European country.

After paying and receiving a confirmation I received an email that the shipping costs were 'corrected' and if I could pay 48 euro's extra for shipping. I did not agree to this, given the previous order confirmation and the fact that this confirmation is basically a legal contract with obligations from both sides.

After I did ask the seller to ship the speakers to me for the agreed price, it turned out that the seller has sold the pair. But as before, he 'kindly' offered me a different pair of speakers, for which I also needed to pay extra.

The only good thing that I can say is that the hold on my PayPal account was removed quickly.

March 2, 2025
Unprompted review
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Rated 5 out of 5 stars

DE to DK order ⭐⭐⭐⭐⭐

Ordered a DENON AVR from Elektrowelt DE / Elektrowelt EU

I'm located in Denmark

Shipping was FAST (like super fast) and the device showed up without a single issue. I would wish for and added shipping box as the AVR was shipped in it's OEM packaging and while it was completely intact that's not something you can count on with PostNord these days.

But like i said, it was in a great condition, it got delivered in like 3 business days and it was CHEAP (compared to DK market)

July 1, 2023
Unprompted review
Show reviews in all languages. (6 reviews)

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