I wanted the missha bb cream and it’s seemingly not sold in store anymore. This website was recommended by price runner but I had never encountered it before so I was a little skeptic but, the price w... See more
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See what reviewers are saying
Thanks eleven.. I received my package ..now i use this product then after share experience.
I had a great experience shopping with Eleven. The product arrived on time, and the website is easy to use with very competitive prices. The customer support is excellent, and the staff is friendly an... See more
Excellent service, great products for super good price!
Company details
Information provided by various external sources
Eleven har sedan 2004 erbjudit kunder ett brett utbud av det bästa inom hudvård, makeup, parfym och hårvård.
Contact info
Karlavägen 104, 11526, STOCKHOLM, Sweden
- 010-145 50 00
- kundservice@eleven.se
- www.eleven.se
Hasn’t replied to negative reviews
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Excellent service
Excellent service, great products for super good price!
They took several days to send the…
They took several days to send the package, and use some carrier who also has taken several days, so it's almost been 2 weeks for a domestic package.. I'm okay with waiting a bit but this is ridiculous.
Thanks eleven..
Thanks eleven..
I received my package ..now i use this product then after share experience.
fast, nice, simple
Eleven sends the products very fast. Everything is nice and simple.
The service is good
All good!
Got what I ordered, neatly packaged and on time. No complaints 👌🏼
Great experience.
Great experience.
The products matched my expectations and the quality is as described. Delivery was fast. I’m satisfied with my purchase.
Deceptive Listings – Treated with Disrespect When Complaining
Be very careful before buying from this seller. Their product page contained misleading information, clearly showing two pieces in the photo and description, but I only received one. When I raised the issue, instead of resolving it professionally, their customer service was rude, dismissive, and unprofessional—even going so far as to accuse me without evidence.
Rather than acknowledging the mistake, they refused to take responsibility and treated me with disrespect. This is unacceptable for any serious business
I strongly advise potential customers to double-check all product details before placing an order, and to be aware that this seller’s customer service does not handle complaints in a fair or respectful manner
Shiny hair but the clarifying shampoo…
Shiny hair but the clarifying shampoo caused me hairloss I am not joking, my scalp was starting to show at the front. Kept getting scabs too on my skin. Off it now and I can see hair growing back and getting denser again.
Good prices and fast shipping
I wanted the missha bb cream and it’s seemingly not sold in store anymore. This website was recommended by price runner but I had never encountered it before so I was a little skeptic but, the price was so low so I decided to try anyway. The website is fast and efficient, cheap shipping and it arrived today in the mail packaged safely. Can recommend:)
Please don't buy from this company…
Please don't buy from this company they're from China

Reply from Eleven
I had a great experience shopping with…
I had a great experience shopping with Eleven. The product arrived on time, and the website is easy to use with very competitive prices. The customer support is excellent, and the staff is friendly and helpful. Delivery is always prompt within 2-3 working days, and the products are high quality and well-packaged. Tack så mycket! Overall, highly recommended.
haven't send out the package nearly one week after purchase
I ordered the wrong product and phoned…
I ordered the wrong product and phoned up to change absolutely fantastic customer service no problem Gail thanks once again wish all company’s were like yous
great experience
Super shopping experience with no last-minute change of discounted prices. Hoping the logistics partner delivers the products on time.
Very easy to navigate thru all the…
Very easy to navigate thru all the products and makes shopping so,easy!!
Very fast service ...!!!!
Garbage
Poor products no communication. Don't waste your money.
Cheap and tacky looking products that look great on the site. Shop at Primark the standard is so much better.
There are so many better shops online give this company a miss

Reply from Eleven
Very bad experience
Very bad experience. Especially with the customer service. I chose a wrong colour when placing my order, and i sent them an email if they could kindly send me the correct colour, within 1 min after i placed the order. I got a reply back 3 hours later that the order was already packaged and 5 hours later that they finally sent it.
I think being a little nicer to their customers would have been nicer.
Also, they charge postage fee even when placing a 500kr order.
Wont be ordering again. Prefer other merchants.

Reply from Eleven
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