Ellis Rugby Reviews 

422
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight that the clothing items are exceptionally well-made, featuring authentic designs, correct sizing, and wonderful attention to historical detail. Consumers also love the fast international delivery times, helpful customer communication, and the beautiful, secure packaging that makes receiving an order feel truly special. Some reviewers were not happy with occasional shipping complications, including delayed transit times, tracking hurdles, or unexpected carrier delivery issues. A few people also mentioned minor flaws with specific products, such as stray threads on embroidery, easily wrinkling fabric, or unexpected sleeve elastic fitting issues.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the top quality, authentic designs,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are top tier, maintain... See more

Delivery service

Consumers find the delivery service to be prompt and efficient, consistently praising fast shipping times and... See more

Service

Clients share positive opinions on service, consistently highlighting fast, efficient, and reliable... See more

Order

People report positive experiences with order, highlighting an easy and efficient ordering process on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website is easy to use. Package was beautifully wrapped and packed. Delivery updates were great and much appreciated. Items were of lovely quality and sizing correct. Will definitely be using them... See more

Rated 5 out of 5 stars

5 star as usual prompt and efficient service, have used this company on quite a few occasions. Items are always well packaged, and if you have a query they always email a response quickly. Items are a... See more

Rated 5 out of 5 stars

Needed a last minute shirt for the weekend, and managed to recieve it on time. Absolutely blown away by the quality of the shirt and how quick it got to me definitely recommend!!!! This shouldn't be a... See more

Rated 5 out of 5 stars

The quality of the polo and rugby shirts provided by Ellis Rugby are amazing. My only criticism is that their stock control could be better, with some items being out of stock for long periods of time... See more


Company details

  1. Rugby Store
  2. Clothing Store

Written by the company

Ellis Rugby offer the largest collection of Rugby Union and Rugby League inspired fashion garments. Ellis Rugby are committed to producing quality garments inspired by the rich history of the game of rugby. The appeal of Ellis Rugby lies in the striking designs, stylish colour choices and the exceptional quality of the fabrics. We are passionate about producing a range of rugby clothing that delivers contemporary style and the timeless heritage of rugby.


Contact info

4.8

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(422)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic in every Aspect

A massive thank you to the staff at Ellis Rugby for sorting out my order. This company is truly excellent. From their Customer Service to the quality of their clothing and the ease of navigating their website.........EXCELLENT. Their clothing is high end and very well made. I will certainly be a returning customer.

July 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish was flawless. No hassles or worries, seamless.

The shirts are completely amazing and the attention to detail right down tonthe packaging was mind blowing. Love them and will definitely buy more 🥰😍

June 27, 2025
Rated 5 out of 5 stars

Fast, high quality, amazing!!

I ordered my dad a Rugby shirt as a birthday gift from here and was so so impressed!
The quality of the shirt is amazing, it came packaged lovely and was arrived the day after I ordered.
Cannot fault, would highly recommend!

July 12, 2025
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Brilliant!

Fantastic Item, fantastic Customer Service and quick postage!
Thankyou, about to make another purchase- thank you so much Ellis Rugby, my Husband absolutely loves his Polo xxx

April 25, 2025
Rated 5 out of 5 stars

Ellis rugby

Ellis rugby, St.Paul's shirt ordered. The shirt is beautiful, using quality materials & construction. The applique patches add class & character. These shirts are keepers, but beware!! You will be buying more of them, I already have my second buy in mind. The company is good to deal with & a pleasant transaction was the result. A private courier made an efficient delivery. A good all round shopping experience. No negative comments or feedback. Ellis rugby, a genuine trustworthy company. High quality products & service.

May 2, 2025
Advertisement
Rated 5 out of 5 stars

Consistently excellent from Ellis.

The quality and customer service every time I have shopped with Ellis Rugby has been consistently excellent.
This latest purchase was a Doddie Weir BIL polo. The detail, including Doddle tartan touches, is top drawer.

May 2, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look