Elm of Burford Reviews 

4
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Leading supplier of Country clothing from Schoffel, RM Williams, Sasta, Noble Wilde, Akubra, Aigle, Barbour and many more... Free UK delivery on orders over £75


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(4)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Akubra hat

I visited Elms of Burford to try Akubra hats and was amazed at the selection of quality clothing on offer from brands such as R.M Williams and Schoffel. Despite not having slouch style hats Paul kindly took time to steam and re mould a khaki Territory hat which I have to say looks the business. Paul also used his industry contacts to find a hatter whom could help with sourcing a puggaree for the hat.
I would thoroughly recommend Elm to anyone whom is looking for quality country clothing be it smart casual or sporting, their service is genuinely first class and the shop is located in a lovely part of the Cotswolds. Thank you Paul and team.

June 25, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Elm of Burford is the "one stop store" for country attire

Elm of Burford is the "one stop store" for all my country attire,... the quality and fit of the brands I like (RM Williams, Akubra, Schöffel, to name a few) are the best in my opinion, but I was introduced to Sasta (from Finland) who make excellent outdoor wear of the best quality. The jacket and Gillet I bought is superb. They are also the go to for Akubra hats of which my wife and I have one. The owner of the store helped me with the fitting and importantly style. I was delighted with how practical the hats were, especially in the rain!!! The team at Elm of Burford are truly experts in respect to knowledge and delivery of their products and I would highly recommend them,... top quality goods and service excellence,... thank you Paul and team.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Wondered in as we saw a quarter zip in the window we liked. Paul was really helpful and attentive. Providing us directions to find the product and making sure we had the right sizes. I will now go out of my way to go back to this shop, due to the amazing customer service.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service from Paul and the team very friendly and accommodating. I went in on Sunday specifically to buy a new Akubra hat, Tried on the Tablelands, that wasn't quite right so decided on the Cattleman instead which suited me better. Unfortunately my size wasn't in stock. The team took the trouble to see if one was hiding away in the store but alas no joy. I mentioned that it was a purchase for an upcoming holiday and if it would be possible to send one through the post. It arrived today! looks good and really happy with it. Delivered in plenty of time for an upcoming trip away. Thank you all. Look forward to coming back to the store soon.

November 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look