elmouradi.com Reviews 

Lesson learnt, always read the reviews before booking. We spent 10 long days in the hotel. The food is what I’d describe as slop, once you finally managed to get to the front of the queue. Queues EVERYWHERE. The snack bar was a joke. Only serving awful pizza. But that just had to do in comparison to the slop. Again long queues. The drinks were awful and cheap. You’d queue to be served only to have someone else just jump in front of you. This rudeness was normal there so it seemed. The rooms were outdated, beds like chip board. The entertainment was relentless, just the same loud noise every night. The pool was nice to look at, but getting a lounger with a mattress was impossible unless you’re up at 6am. Half the beds are cracked down the middle, some with broken legs. The hotel as a whole was just shabby. I’ve been to better 3 stars. Some staff were nice, some not so nice. In particular the one bar man at the pool bar. Very grumpy. It’s states fridges in every room, NOPE! You’d be very lucky. Our only saviour was a delivery app to get some half decent food when the slop was just too much. But again, hotel staff said we wasn’t allowed to order in? Which we done anyway. I can honestly say this is the worst hotel I’ve ever been too. And would rather gauge my eyes out with a rusty spoon then return, even if it was for free. AVOID AVOID AVOID.

El Maueadi Skanes. Lets start with the plus points as it does go from ok to horrendous.
The majotity of staff are friendly.
Rooms are very basic but doable, albeit the bed being like a brick. They are cleaned daily.
Pool area good but unless you are up at 6am then foget about getting a lounger as they are reserved. Beach area small but if you go further down its less crowded. On the hunt for a matress to be told around one pool there are only around 10 of them in ratio to 50 plus loungers.
The restaurant... well, i have never experienced anything like the carnage. We were told that locals came in at the weekend which we were unaware of. Queues over over 45 mins to get any dish. Locals piled plates and also left majority of the food untouched. Searching for a plate to put your food on. Arguing between guests in the restaurant. After complaining we were told to eat in the al a carte restaurant. This is quiter but the selection of food is awful. Staff agreed that the restaurant situation is so bad that they cant even get to eat themselves, never mind the paying customers on their holiday. Entertainment at night, forget if you want to be a part of it. People lying on loungers as not enough seating.The reviews i read before booking most definately do not relflect what it is like. Many people complaining which makes it clear bad reviews are blicked.
Do not book to come here. We have visited Tunisia on many occasions and never experienced anything like this. Work hard for a holiday and this is what we get. Never have i ever wanted to go home from a holiday

This is a very disappointing experience at El Mouradi Mahdia hotel and it does not match its 5-star rating at all.

The overall service was very poor from the beginning. The reception staff were unprofessional and unhelpful.

The room (El Mouradi Mahdia) was in terrible condition. It was not clean, had a very bad smell, and was not cleaned at all during our stay. There was also a constant loud noise coming from the bathroom pipes, which made it impossible to sleep throughout the night.

The food quality was also very low and far below expectations for a hotel of this category.

Overall, the stay at El Mouradi Mahdia was uncomfortable, noisy, and very disappointing. I do not recommend this hotel at all and I am very surprised by its 5-star rating.

Dreadful experience felt like a scam. Rooms are filthy, bedding is stained, food is bland, drinks are subpar, staff are rude. When staff would speak to my sister they were rude but they’d have more manners towards me as a man. So many guests had complaints about the filth of the rooms, bedding, clogged toilets it was grim

DON’T COME HERE DIRTY UNSAFE HOTEL I wish I could give no stars but that’s not possible so I give one star. This hotel is DIRTY, the beds are low to the ground. The rooms are horrible and look NOTHING like what it shows online at all. Don’t even get me started on the shower/bath - it felt so nasty to shower there. It was absolutely dirty and not at all like what is shown online. Ladies please do not come here, when I was here ladies got their phone stolen by hotel staff after being told they could not take their phones on a boat ride. The hotel did not take the situation serious it was so sad to see the ladies at the front desk every single day not enjoying the holiday. The ladies said the hotel took no responsibility and kept claiming it happened on the beach so it was not their problem but the hotel said the beach was private and even encourage us to do activities at the beach. Even so, the hotel didn’t support them at all, this hotel is not safe especially for women. Don’t even get me started on the nasty food and drinks it was not at all tasty. Very bland. Do not come here.

Recently stayed in Port Al Katoui Elmouradi. After arriving (10:30) and trying to book in had to wait till after 14:00 for room allocation. Did receive wrist band to get drinks, so one good thing. By the time 14:00 came around so did several other coaches of guests. Mayhem at the desk. Eventually got seen only to be given a slip to go pay tourist tax at the exchange desk, more waiting and queuing (could we not have been given this on arrival?). Then back to the main desk to show our receipt, finally get a key. Then told we need to go pay a deposit for pool towels, so again back to the queue at the exchange desk.
Once in the room, which was very dated and worn but looked clean enough (room 55).
Ventured down to the bar,again queued for a few minutes to be served with very watered down drinks, or so it seemed. And that's once you find there are no diet sodas of any sort or a drink they haven't run out of, like white wine or vodka.
Then entered the dining room, looked clean enough although with the volume of people trying to get to the food felt more like a cattle market.
Food seemed to be catering more for eastern Europeans and north Africans not western Europeans. Again due to the volume of guests food ran out and queues once again formed while waiting for a fresh lot. Thank god for Hard Rock Cafe only 2 minutes walk away.
Mid way through the week found huge cockroaches in the room so we were moved further along the corridor to room 47, again dated but no sign of insects.
Overall the staff tried their best but I would not stay there again.