Absolutely shocking experience
Absolutely shocking experience. Our gift card expired, and when we reached out to request an extension, our emails were completely ignored—no response, no explanation, not even the courtesy of an acknowledgment.
How can money just "expire"? It makes no sense. We were dealing with an emergency and were out of the country, so we couldn’t use the card in time. There was a significant amount left on it—money we genuinely needed.
When we called, we were given an email address to contact, which turned out to be useless. It's basically a "do not reply" inbox. No one responds, no one helps.
It’s unacceptable to take people’s money and then vanish when they ask for support. Be warned.








