Festool stuff is expensive, everyone knows that but Elsons prices seem to be as good as you’d find anywhere. Very fast delivery makes them hard to beat. Will definitely be ordering from them again.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Elsons offered the best price with the confidence of collecting in store if wanted. I purchased on a Friday for delivery mid-following week but item arrived next-day, Saturday for no extra cost and at... See more
Company replied
Great service and communication. Purchase of new wheeled tool bag. They had stock of all size options when others didn’t. Priced at the genuine price, not inflated as other suppliers were due to... See more
Company replied
I wanted to purchase a new jigsaw, I have taken a liking to Festool equipment. For various reasons I prefer a cordless machine (pat testing regulations at some sites) So I contacted a supplier lo... See more
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Company details
Written by the company
We are friendly, helpful and knowledgeable team looking to offer our customers the very best in customer service. We offer great prices and free next day delivery on the majority of our product range. When online ordering, things can, on occasion, not go to plan, we are always on hand to assist and resolve any issues as quickly as possible. We have power tool and building material experts on hand to answer your questions relating to the products we sell.
Our promise to you
Written by the company
- We're committed to our customers!
- As well as offering great prices, huge stock range and fast delivery, we also pride ourselves on offering our excellent customer service
Contact info
Unit 1 Brick Knoll Park, AL1 5UG, St Albans, United Kingdom
- 01727790750
- online@elsons.co.uk
- www.elsons.co.uk
4.8
Excellent
561 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Elsons Tools
Thank you for the wonderful review
Reply from Elsons Tools
Thank you for the excellent review
Reply from Elsons Tools
Thank you for the 5 stars
Quick delivery despite being a holiday…
Quick delivery despite being a holiday Monday
Great service
May 26, 2026
Reply from Elsons Tools
Thank your for the excellent feedback
Reply from Elsons Tools
Thank you for the amazing feedback
Reply from Elsons Tools
Thank you for the wonderful feedback
Product arrived as described on website…
Product arrived as described on website including delivery . Fabulous
May 26, 2026
Reply from Elsons Tools
Thank you for the excellent review
The service was great quick and kept me…
The service was great quick and kept me informed
May 26, 2026
Reply from Elsons Tools
Thank you for the fantastic feedback
Reply from Elsons Tools
Thank you for the great review
Delivers on what they say
An absolute dream to find a business that delivers on what they say. I have ordered on a Monday morning and it’s been delivered Tuesday afternoon at no extra cost. My go to company for quality goods, competitive prices and exceptional good delivery service. Thank yous.
May 11, 2026
Reply from Elsons Tools
Thank you for the amazing review
Very efficient company
Very efficient company, I made an error in ordering the wrong item, this was helpfully resolved.
May 22, 2026
Reply from Elsons Tools
Thank you for the wonderful feedback
Reply from Elsons Tools
Thank you for the amazing review
Excellent customer service by Emma…
Excellent customer service by Emma Wilson. Need a part for my Festool midi. Emma took the time to verify the part I needed to match my model.
Purchased it directly on the website. Ordered in the morning and came the next day.
No fitting issues as I was a like for like part.
Definitely use you guys again for Festool parts.
Emma Wilson definitely 10 out of 10
Company definitely 10 out of 10
Delivery service 10 out of 10
So I a word would I recommend them YES
May 21, 2026
Reply from Elsons Tools
Thank you for the excellent feedback and the 5 stars
Reply from Elsons Tools
Thank you for the amazing review
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