No confirmation of order received - screen went blank. Money not yet taken, described in my account as 'pending'. This leaves me feeling uneasy.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No confirmation of order received - screen went blank. Money not yet taken, described in my account as 'pending'. This leaves me feeling uneasy.
Company replied
I ordered 6 months emergency food, the money was taken immediately off my credit card. Apparently there has been a run on emergency food supplies. However 1 week later my order was showing 'initial' I... See more
Company replied
Everything arrived well packaged and in a timely manner. As this order is a gift for someone else, I won’t be eating these specific items; however, I tried some of the products recently and found them... See more
Second time buying from EmergencyFoodStorage.co.uk and I will be buying more from them. Delivery's are always on time and any disruptions are usually stated and advised. Products are well priced... See more
Emergency Food Storage was founded in 2009 with the single goal of making emergency preparedness as simple as possible. We were stunned at the complexity of taking the sensible precautions and creating an Emergency Food supply in case of emergency. To that end, we focus on bringing our customers the very best products and technologies for their food and water storage needs and delivering them in the easiest, most cost-efficient and user-friendly way. We also tend to smile a lot.
15 Queen Square, Ls2 8AJ, Leeds
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used this website twice now & have found it easy to navigate with a wide variety of product. Both orders were delivered promptly. All good.
Easy to order and pay. Fast delivery even when shipping to another country.
Everything went without a hitch, so I've had no reason to be in touch with customer service.
After ordering online I called to make specific delivery date request. All was arranged as I asked. Great service & hassle free, I'd be happy to recommend EFS if asked.
Order a kit that was delivered quickly and well packaged. Definitely a returning customer.
Very quick delivery, tins arrived next day! well packaged and undamaged. Very high quality food and very good for camping trips as well as long term emergency supplies.
I would reccommend this company and will be ordering again before any more expeditions.
its good to be prepared for unforeseen situation and with emergency food it easy to know you are . as they have done the preparation for you.so they help so weather you are planning a trip and just need food for this or want to keep some in store the ration are good and flavoursome
We live in the very rural Sweden - quite a bit from anywhere really.
I put in a quite large order on the 21st of December - and was extremely surprised, when it was delivered here less then 48 hours later!
Everything was in superb condition and the price was just right.
Can ONLY recommend this place
I enjoy perusing over the products and find it an interesting read. There are so many items, we can never be too prepared and should always be trying to keep this in mind. Emergencyfoodstorage,co,uk allows me to access information and pricing for the many products they have on offer.
Although the lead time was longer than anticipated due to it being a large order I was kept informed very promptly about this and the items received were as described and well packaged and couriered. The freebie knife/fork/spoon tool was a nice touch. Would recommend!
Bought mountain house food cans, 25+ year shelf life. Great stuff. Good website. Great customer service.
Excellent speedy service and after sales service second to none as no issues are too small for this company.Recommended for short trips especially when 24/7 food not available as well as for long term storage as in this day and age you never know just whats around the corner.
Believe it or not I havent bought from this company but still feel the need to write a review!! I am just starting my journey towards preparedness and the advice and information on their website and in the newletters has been the basis for me starting to plan for protecting my family. I have a limited budget and I am saving up to buy the items that I need, the order will definately be with Emergency food storage UK as they truly believe in what they sell!! x
Made an order and the wrong item was delivered, but no fuss no dramas company arranged for it to be collected from my house and the correct item was sent out as soon as the were in receipt of original item. tracked both ways as well.
You cannot fault service like that. Price is good too.
Great tasting food and friendly, efficient customer service.
IDEAL FOOD WHEN THE LARDER IS BARE, ESPECIALLY IF THE WORLD ECONOMIC CRASH COMES, AND THE STORES ARE EMPTY,
THIS WILL CARRY YOU THROUGH DESPERATE TIMES, AND WHY I STRONGLY RECOMMEND YOU STOCK UP WITH AS MUCH AS YOU CAN.
MOST CAN BE STORED AS LONG AS 25 YRS, AND THE LEAST FOR 5 YEARS, THIS KIND OF FOOD CANNOT BE BEATEN, I KNOW IVE BOUGHT 6 MONTHS SUPPLIES
Used several times.stocks good variety of food stuffs,emergency equipment and prepping type supplies.bought food,water filters and lighting from them.good service and prompt delivery.would use again.
I have made quite a few orders through EFS and have never had any problems. Excellent service and very happy with the products (mainly Mountain House) that I have received.
The site is well made, everything is easily accessed and service is outstanding, nevertheless one could guess there are more brands of freeze-dried food than just "Mountain House". Besides the prices are quite high compared to the ones in the US (same brand). More variety lower prices!

Reply from Emergencyfoodstorage.co.uk
A must go yo company for anyone out there who feels the need to be prepared for any event, in today's world climate it's becoming more apparent that something big is headed our way, this company will help you prepare for that day. Great advice and well laid out website.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.