EMILIA FOOD LOVE Reviews 

7,237
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the aged cheeses, olive oil, and other authentic Italian products available. Consumers also appreciate the fast international shipping, noting that orders are well-packaged and arrive safely in perfect condition. Some reviewers were not happy with the delivery process, mentioning that perishable items occasionally arrived warm due to melted ice packs. A few people reported that the high temperatures during transit compromised the condition of sensitive products like cheese and meat. Others noted difficulties with delayed shipping and reported that customer support was unhelpful when addressing these temperature-related issues.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional cheeses and authentic items imported... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Delivery service

Users describe positive interactions with delivery service, highlighting extremely fast shipping from Italy... See more

Order

Reviewers mention positive feedback about order processes, highlighting that websites are easy to navigate... See more

Service

Clients share positive opinions on service, consistently highlighting the speedy delivery, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have ordered 4-5 times so far from here. LOVE every single cracker, meat, olive oil, balsamic vinegar, and cheese that we have purchased. The Parmesan cheese keeper is incredible. A must have!... See more

Rated 5 out of 5 stars

Great customer service They let us know each step of the way, and our order arrived in a timely manner. You will love the cheese! I am particularly impressed that they use calf or sheep rennets. My h... See more

Rated 5 out of 5 stars

When you want a gift for that special someone who is IMPOSSIBLE to shop for, look no further. Emilia is special, unique, timeless, and always a huge hit. The product is consistently exceptional and de... See more

Rated 5 out of 5 stars

I placed an order with this company on 8-26-2026. They promised a 72 hour delivery window, from Italy to my door, and they delivered! I was also kept informed as to where my order was at all times and... See more


Company details

  1. Gourmet Grocery Store
  2. Food Producer
  3. Grocery Delivery Service
  4. Grocery Store
  5. Italian Grocery Store
  6. Natural Foods Store

About EMILIA FOOD LOVE

Written by the company

Voi che cercate qualità e cura, selezione ed esclusività e non vi accontentate di un’imitazione quando sapete di poter vivere un’esperienza gastronomica unica e indimenticabile, che inizia sotto il sole emiliano e arriva sulla vostra tavola.

La nostra mission è tutta per voi: portare nelle vostre case, 365 giorni l’anno, la qualità e l’eccellenza dei cibi tipici emiliani.

Mettiamo a vostra disposizione passione e competenza, e con la stessa attenzione con cui scegliamo i prodotti ve li spediamo, nel pieno rispetto della freschezza, dei profumi e dei sapori.

Anche se siete lontani dall’Emilia centinaia di chilometri, grazie a EMILIA FOOD LOVE potrete gustare al meglio un pregiato Salame, uno Strolghino o una punta di Parmigiano Reggiano con due gocce di Aceto Balsamico.

Compra ora!

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(7,237)

1,138 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a Great Experience

Emilia Food is always reliable in providing me with products that I cannot easily get outside of Italy. Shipping is immediate. I made many orders and each transaction has been perfect.

August 9, 2026
Rated 1 out of 5 stars

DO NOT ORDER FROM EMILIA FOODS

I ordered Guanciale (230g) and Parmigiano Reggiano DOP 24 (2kg). Both items arrived with a temperature of 86.4 degrees Fahrenheit (30.22 degrees Celsius). I took pictures of the thermometer when I received them. I reached out to customer service via both of their methods and did not receive a response in a week. I reached out again and they replied that "The temperatures you measured immediately after delivery reflect the package after transport and do not, by themselves, indicate that the products are unsafe." Do they expect me to find out they are "unsafe" by consuming them first and getting sick? The package on the Guanciale was also leaking after most of the fat had been rendering out due to the temperature. The customer service team kept ignoring my responses and saying that my email "Unfortunately, your original email with the photos was mistakenly filtered into our spam folder, so we only found it later." They said this happened to multiple of my responses. The parmesan cheese was melted on the edges and corners also showing the high temperatures. I have been a LONG time customer and made 10+ orders with them, but they were unwilling to stand behind their poor service and fix the issues. It has been over a month since my order and the issue still has not been resolved. DO NOT ORDER FROM EMILIA FOODS if you expect any support from them, you can find lots of other places that offer the same products plus they stand behind the services.

July 20, 2026
Rated 3 out of 5 stars

The cheese arrived very warm and oily…

The cheese arrived very warm and oily looking on side of wrapper. You did explain that’s the way you you ship these items. I have ordered this item before and it was packaged better. I haven’t made up my mind to use or discard it.
Lloyd Baxter

August 4, 2026
Rated 5 out of 5 stars

Simply the Best!

I have been ordering from Emilia Food Love for a number of years and the quality is always second to none. The customer service, and shipping times are excellent. In short, highly recommended. Grazie!

August 3, 2026
Rated 4 out of 5 stars

Would order again

Package arrived fast after it cleared customs. I would recommend more ice packs in the box with a little more insulation, it was over 100 degrees when the package was delivered.

August 3, 2026
Rated 3 out of 5 stars

Not enough dry ice in package.

The food is amazing, and the selection is good. Shipping... I either do all my shipping in the winter or do not order. Second order and everything in the box is either hot to the touch or liquid. If the items are shipped from a stateside location, they can do better. If the items are arriving from overseas, then I understand.

August 5, 2026

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