While occasionally the platform can be a little buggy or complicated, I've had very positive experience with Emporia Research. Been able to add expertise on some interesting topics, and have found sta... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a member at Emporia Research for over a year. The surveys presented are thoughtful and I feel like I'm able to provide real insights to the surveyors. I've been able to share my experience... See more
Company replied
I have completed many surveys and have been paid for each one. It usually takes less than a week to receive compensation. I have been part of several survey apps over the years, and Emporia by f... See more
Company replied
Legit surveys that actually pay—fair compensation for time spent. Main downside: it's mostly automated, so reaching staff via email can mean slow responses.
Company replied
Company details
Written by the company
Innovative B2B companies, along with the agencies and consultancies that support them, rely on Emporia for sourcing LinkedIn-verified B2B respondents for their research studies. The award-winning Emporia platform accommodates both qualitative and quantitative research methodologies globally, bringing unprecedented new accessibility and reach to B2B data collection.
Contact info
40 West 25th Street 9th Floor, 10010, New York City, United States
- support@emporiaapp.com
- www.emporiaresearch.com
4.2
Great
294 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a good experience.
February 22, 2025
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Easy surveys to complete
January 25, 2025
Loved the survey taking experience
Loved the survey taking experience! It was easy and the reward system was seamless.
January 25, 2025
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its fine and taken on as a received…
its fine and taken on as a received basis sometimes difficult to be able to do it.
January 26, 2025
Good and trustable Research Provider
Good and trustable Research Provider.
Delivers as promised.
January 27, 2025
Wonderful organization
Emporia Research is a great organization with whom to work. They are very thorough and very prompt in their communications and allow me to utilize my time efficiently.
January 27, 2025
Emporia is easy to work with
Emporia is easy to work with, and made the entire process easy and pleasurable.
January 27, 2025
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Everything went great.
December 26, 2024
Banned without explanation
Terrible. Bad customer service. Also accused me of violating their terms and conditions. I don’t even know how I would do that.
Recommended Survey comes in, I answer to the best of my knowledge. A few surveys later, banned.
January 6, 2025
Unprompted review
Reply from Emporia Research
Hi Jeremy,
Thanks for reaching out. As mentioned in previous communications, we noticed activity on your account indicating that you have taken, or attempted to take, surveys for professional audiences that do not match your background or experience.
This includes surveys targeting, among others:
- Building materials contractors
- Insurance providers
- Corporate fleet managers
- Financial advisors
- Office managers in hospitals
-Lawyers
- K-12 teachers
- Accountants
- HVAC salespeople
- Hotel managers
As mentioned in previous communications, participating in surveys outside of your genuine professional expertise is a violation of our Terms of Participation, which require respondents to provide accurate information and only participate in studies for which they legitimately qualify. This is the reason your account was banned.
If you believe this ban has been initiated in error, you are welcome to reach out to support@emporiaapp.com with any information you believe is relevant.
Best,
The Emporia Research Team
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Emporia interview
Great pace of the questions and conversations regarding the topics. Thank you!
December 27, 2024
Good Research Company
Good research company. I thought I had an issue with compensation, but was contacted a few days later and explained where to find. I appreciate their customer service and speedy communications.
December 24, 2024
Best market research provider
Probably the best market research provider. Reasonable incentives, interesting questionnaires.
December 26, 2024
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Plesant surveys
They have always acted professionally with their surveys and promptly pay for the time with prepaid VISA/MC cards.
December 26, 2024
The reviews are meaningful
The reviews are meaningful, give the reviewer pause for taking the actions taken. The surveys can take as long or be as short as the reviewer wants to make them. It is a worthwhile and thoughtful re-evaluation of actions taken - or of actions not taken. Easy to work with….
December 25, 2024
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