Excellent service and my special thanks go to Araceli and Isabela. Everything was quickly solved and communication was excellent. I am very very impressed with the help I received Thank you.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have just had Endesa for less than a year for our holiday home in Spain. So far, we have had no negative experiences. One of the reasons we chose Endesa is the fact that the bills can be paid by d... See more
Enquiries/queries have been dealt with quickly and efficiently whenever I've had to deal with them. It would make life a little easier if they reverted to having the invoices available to download... See more
They promise 100 euro credits on your account then fail to send codes to claim it. Been waiting 3 months now for this to be resolved and despite 2 promises nothing has happened. I believe this may... See more
Company replied
Company details
About Endesa
Written by the company
Tenemos una solución para cada una de tus necesidades.
⚡ Energía con experiencia: somos una compañía especializada en electricidad desde hace más de 80 años y con conocimiento técnico para ofrecer un servicio sólido y fiable.
⚡ Tarifas de luz y gas a tu medida: encuentra con la ayuda de nuestros asesores expertos las ofertas que mejor se ajusten a tus necesidades y horarios.
⚡ Soluciones para tu hogar y tu empresa: climatización, aire acondicionado, instalación de paneles solares, autoconsumo y movilidad sostenible para coches eléctricos.
⚡ Siempre cerca de ti: contamos con una amplia red de oficinas y técnicos, combinando atención presencial y digital para adaptarnos a cada necesidad.
¡Acompáñanos!
|
Contact info
Calle de la Ribera del Loira, 60, 28042, Madrid, Spain
- 800 76 09 09
- atencionalcliente@endesaonline.com
- www.endesa.com
3.9
Great
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been watching 3 years for 3…
I have been watching 3 years for 3 phase electricity. I have received a letter with the wrong address on it . I complained but nothing has happened. Horrible service
April 28, 2025
En principi no hem tingut cap problema
En principi no hem tingut cap problema
Tan de bo fos mes economic
April 25, 2025
My monthly electricity invoice comes 1…
My monthly electricity invoice comes 1 month (One whole month) after the date period of use!!!
Why??
The invoice should be available / charged a maximum of 7 days later!!!
April 26, 2025
Porque síííí...
April 27, 2025
Todo ok bateria virtual A 1
April 27, 2025
Good service
I know the company has difficulties to overcome but they do make every effort
April 27, 2025
Very good and easy to use app with…
Very good and easy to use app with excellent information and offers.
April 26, 2025
The one time I need your urgent…
The one time I need your urgent assistance, you refuse to speak English regarding a technical issue, and then insult me. If I were not forced to use you, I would choose another company.
April 26, 2025
Great company and great service 😃
April 25, 2025
I am not receiving regular bills?
April 24, 2025
Very expensive
April 19, 2025
Cambiare de compañia lo antes posible
Cambiare de compañia lo antes posible. Endesa presenta tarifas no competitivas.
April 20, 2025
I cannot download my bills from your…
I cannot download my bills from your website. This has been a problem for 2 months.
April 20, 2025
Points to Reduce Bills.
Using points to reduce our bills is a nice touch, apart from that I find the othe offers annoying as I'm not interested, I did try & enrol on the new discount tariff that there are offering, but was unable to complete the application on line, so I am planning to visit their shop to register
April 23, 2025
Never had a problem with Endesa bills…
Never had a problem with Endesa bills explained easily
April 23, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.