Beware, this product requires a separate remote control and does not operate on tv remote as alternatives like eon do. We purchased on EBay only to find it did not come with and remote which you have... See more
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See what reviewers are saying
Purchased unit week ago could not get it too work contacted tech support. Took 3 days to respond. got it functioning. But couple of issues dashboard would not auto update, reading were on average 400-... See more
Quick delivery of part ordered. Had no need to contact them so cannot comment on CS etc. Installation of MIHO043 master/slave light switches OK. Wiring not exactly as the included leaflet but so long... See more
I'm currently using a hub with 4 TRVs, 2 sensors, 1x light switch, 1x WiFi plug, 1x 4 way lead and an adaptor. No issues setting up and all work as intended. I have them all interacting with Google as... See more
Company details
Contact info
Unit 5, Harold Close, CM19 5TH, Harlow, United States
- 01279422022
- otadd@energenie4u.co.uk
- www.energenie4u.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Might give a better review if the goods…
Might give a better review if the goods I paid for ever arrive
Though there was a mix up with my…
Though there was a mix up with my order, it was resolved very quickly - great service
Item ordered late on the 2nd Jan,it…
Item ordered late on the 2nd Jan,it arrived on the 4th. Excellent, except it was the wrong item. A phone call on the first working day assured me it would be sorted. Another phone call five days later with assurances that they would ring me to let me know what was happening. ... as of this point nothing....
A measure of real service is not a quick delivery but how problems are dealt with. So far its not looking good.
Had the starter pack for 12 months now
Had the starter pack for 12 months now. Gradually gets worse. No longer works with alexa, totally useless. Not very impressed,
Great Service
Just got it does the job at a good…
Just got it does the job at a good price. So far so good switches the iron off after half an hour so no more leaving the iron on all day.
This was the second purchase as the…
This was the second purchase as the first was found to be very efficient.
Great products but...
Great products but you need to sort your warehouse people out. First they sent me someone else's order, which you quickly rectifies when I called. Except the second delivery contained euro sockets not the UK o es I ordered, again resolved with a quick phone call.
Very good product & service
Easy to setup saves a lot of bending
remote
Received item, arrived with battery cover off and cant get it to go back on. However we have taped it on and it works.
Quick delivery
Delivery was quick, the 433Mhz Raspberry Pi switches work well.
Excellent products and service
Excellent products and service. Delivery was very fast and everything worked well.
Very helpful Technical Department
Everything good apart from the product
I ordered a 30 minute run down timer…can't fault it
I ordered a 30 minute run down timer plug, it was reasonably priced and arrived promptly. It does exactly what I wanted of it. Great service!
The Energenie app suggests that I can…
The Energenie app suggests that I can connect to Nest however there is absolutely no way it will connect. If the "works with Nest" no longer applies please remove the suggestion from the app.
The units were ordered as an addition…
The units were ordered as an addition to my heating control system. Delivery was next day,
The good and bad
Just install TRVs, light switches and double sockets all items work well with the app and with Alexa voice command but some times slow to respond if the network is very busy.
The biggest problem with the light switches and plug sockets is they do not fit standard metal back boxes with out fitting spacers even then their is little room in the back box. also the instructions ate very vague and in very small print.

Reply from Energenie
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