It’s a great gym, which I can highly recommend, with a very nice atmosphere. The staff is ready to help whenever you ask them and otherwise leave you alone, no “hard sale”. I have many times taken a... See more

Location
Switch location26-28 London Road, Forest Hill, SE23 3HF London, GB
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See what reviewers are saying
Fine local gym. Better when you don't go during "busy" hours (aka after work). But that's the case with most places. Ideally they would get more squat racks and places to bench press, but that's a con... See more
Having moved house I started at ths gym under the pretense I could book pump classes. Three weeks later I have been able to book 1 class! Supposedly it's due to me only having a week in advance membe... See more
Company replied
I never liked much gym environment but here is different. It feels like a second home, just walking in it feels great, friendly atmosphere, great staff, very good equipments, nice people around. It f... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
Contact info
26-28 London Road, Forest Hill, SE23 3HF, London, United Kingdom
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Staying with Energie
I love being part of the Forest Hill Energie family. The staff are courteous, helpful and always give a warm welcome. The gym is clean and well maintained. There are a variety of classes running throughout the week and the equipment is always in good working order. I have just renewed my membership as I like the atmosphere 😊

Reply from Energie Fitness - Forest Hill
The staff at this gym are 2nd to none
The staff at this gym are 2nd to none. All very easy to approach and very helpful in many ways.
I hope the gym takes care of the quality staff that are there.
Still needed:
1x Barbell
1x or 2x movable bench
A glute-ham extension machine?
Happy to be a member.

Reply from Energie Fitness - Forest Hill
The classes are open to all yet the…
The classes are open to all yet the majority of the staff running them manage to adapt them to the individuals in attendance.

Reply from Energie Fitness - Forest Hill
Énergie Forest Hill is a great gym
Énergie Forest Hill is a great gym. Brilliant facilities, plenty of space and helpful staff. Very good value too for what it offers.

Reply from Energie Fitness - Forest Hill
Average gym
Staff are very friendly but there are only limited number of classes.
There is no proper separate studio for classes either.
I’m going there as there are no gyms around my area.

Reply from Energie Fitness - Forest Hill
New changes have been great and staff…
New changes have been great and staff are very friendly and helpful. Would recommend

Reply from Energie Fitness - Forest Hill
Great modern gym
Great modern gym, nice refurb downstairs.
My only comments would be
1) a few more lockers needed in the gents changing rooms at peak times
2) it’s boiling on the treadmills. A fan and/or aircon in that area would be appreciated.
Keep up the good work otherwise

Reply from Energie Fitness - Forest Hill
Great facilities and friendly staff…
Great facilities and friendly staff always ready to help

Reply from Energie Fitness - Forest Hill
We need more lockers and benches at the…
We need more lockers and benches at the gym

Reply from Energie Fitness - Forest Hill
Honestly speaking
Honestly speaking, everything is fine here... all the staffs are friendly and with great knowledge.. only if we had some more equipments that would make it more great. But overall nice place to do workout... I would recommend everyone to go there... thanks

Reply from Energie Fitness - Forest Hill
Superb, refitted gym
The gym has undergone a massive transformation in the last year. Great staff, cheap monthly price and loads of classes to choose from. The basement is especially good now it's been extended.

Reply from Energie Fitness - Forest Hill
A great local gym
A great local gym with a good range of equipment but the cardio machines upstairs and the dumbbells downstairs could do with being updated.

Reply from Energie Fitness - Forest Hill
Energie Fitness Forest Hill - a great, friendly local gym
I joined Energie Fitness in Forest Hill and it is a great local gym. The instructors and personal trainers are lovely; in particular Chuks who I had an induction with. I go to spin classes and aerotone on a Saturday and highly rate the instructors. There is an app that you can use to book classes on which is great but the only drawback is that you can only book a week in advance so often I miss the boat and add myself to the waitlist. Though usually on the day people don't turn up, so even if a space doesn't become available you can usually join a class that you aren't able to book on to. It is a friendly gym and good value for money. Very glad I joined.

Reply from Energie Fitness - Forest Hill
I joined this gym as I was sold a…
I joined this gym as I was sold a membership that cost considerably less than another nearby gym. I left the other gym because it was poorly run, despite it having better facilities. It was not made clear at the time that this was an introductory deal and I now pay roughly the same as i did at the old gym. Having said that, I started doing the Boxing and Muay Thai classes which were absolutely brilliant. The structure and discipline that Owen gave myself and the other classes members was incredible, it made the gym none negotiable for me. Since Owen has left (who I believe was undervalued) there has been an extremely lacklustre attempt to replace him with someone of equivalent skills. Even now that someone has finally been found, the classes are still not taking place. If ALL the classes aren’t placed within the next fortnight, myself and others will be cancelling membership and going elsewhere.

Reply from Energie Fitness - Forest Hill
Great team
Great team! The boys are friendly and always willing to help. Good equipment (especially after the refurb), must try out the sled!

Reply from Energie Fitness - Forest Hill
feedback
Hi, i enjoy using the gym and all the staff are friendly. It's got lots of equipment and it's very convenient. However the actual gym space is a bit grim, with the windows and walls having condensation and mould on them. I also make suggestions to staff (such as using biodegradable wipes and hooks for coats in the changing rooms) but don't get any fb or see any changes? It would be good to get better air quality in the gym to prevent further mould and also to know if suggestions are taken on board, or if not, why the decision was taken not too (which I do understand not all suggestions can be done).

Reply from Energie Fitness - Forest Hill
Classes
Hi, good afternoon.
If you could put some glass doors to noise-proof so that we can have more yoga and Pilates classes during the week evening. Maybe Zumba you can add to the list during the week.
Thank you
Everyone is very friendly

Reply from Energie Fitness - Forest Hill
Friendly staff
Friendly staff, helpful staff and a good range of classes.

Reply from Energie Fitness - Forest Hill
Friendly gym with good facilities and staff
Friendly, non-cliquey gym with great range of classes, good equipment range and great PTs - an app to book classes in advance and lockers for gear. I really like coming here

Reply from Energie Fitness - Forest Hill
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