Engineoildirect Reviews 

13
•
TrustScore 2.5 out of 5

2.4

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Company details

  1. Car Accessories Store

Information provided by various external sources

Stocking latest high quality products from leading brands enables us to deliver you the best value for you, every day.


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2.4

Poor

TrustScore 2.5 out of 5

13 reviews

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1-star

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2.4

All reviews

(13)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Oil not delivered

Oil not delivered; no response to emails and phone line message box is full so you cannot save a message...all in all a truly professional outfit

March 25, 2019
Unprompted review
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Rated 1 out of 5 stars

AVOID!!

AVOID!!! This website is an invitation to be defrauded.
Oil ordered Dec 2018. Money taken. Never delivered. No contact from company.
No response to my emails, or phone calls, letter ignored.
Paypal Dispute eventually resolved in my favour (no response from owner or company) - took 2 months to return my payment.

March 8, 2019
Unprompted review
Rated 1 out of 5 stars

As others have said this is a scam.

As others have said this is a scam.
Placed order and paid with paypal waited a few weeks still nothing.
No response via email or phone.
Claimed payment back via paypal and they failed to respond to paypal as well!
Don't waste your time and money.

February 18, 2019
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS !!!

Just like others are saying ….this company is a scam …. Ordered and paid online 2 weeks ago . No delivery , no refund ….absolutely no contact . Emailed , phoned , even facebook messaged the owner …..no response at all . They should be shut down and charged ! AVOID . AVOID

December 12, 2018
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Rated 1 out of 5 stars

I ordered and payed £39.90 on 8th…

I ordered and payed £39.90 on 8th October for 5L M1 Oil and not receive yet. I tried to contact them on the phone, send E-mails but they don't answer. They don't refund the money and they don't delivery at all. Avoid this Company. They give you a small discount but after you pay they don't send the stuff. They are crooks.
Cristian

November 21, 2018
Unprompted review
Rated 2 out of 5 stars

Poor service - 3 week delivery time - no communication

After ordering my product on the 20th July, I hadn't received it after 10 working days. I emailed the company twice and received no response, I tried calling them but their number rings out and goes to a full voicemail that I couldn't leave a message with, I left a facebook message and still had no response. After the delay in receiving the product, I requested a refund as I had had to go out and purchase another myself. I started to worry that I had used a con-company. It was only when I escalated the issue through Paypal on the 9th August that the company sent the product (that I no longer needed) through to me. I would not use the company again. I have still had no communication, explanation or apology and considering the website states that orders are dispatched on the day they are received or the next working day, with a 2-5 day delivery period, it was very poor service, taking three weeks to receive my order.

August 23, 2018
Unprompted review
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Rated 3 out of 5 stars

Very slow delivery and no reply to…

Very slow delivery and no reply to emails or phone calls. Oil was shipped in 6 days but Hermes took another 14 days to deliver which was after I had purchased an alternative oil and started a paypal dispute.
Most of the fault is down to the courier but better communications would have improved the experience.

August 9, 2018
Unprompted review
Rated 2 out of 5 stars

Unhelpful and unprofessional…

What an unhelpful and unprofessional company, my delivery of two bottles of oil took 3 weeks and 3 day to arrive. I on several occasions attempted to contact the company via e-mail and phone with no reply. Eventually the only thing that got things moving was to involve Pay Pal so I’m really pleased I used this method to pay. Best to avoid in my experience.

August 6, 2018
Unprompted review
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