EnjoyTravel.com Reviews 9,202

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,367 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the straightforward and easy booking process, often noting the website's user-friendliness and clear navigation. Many people appreciate the competitive pricing, finding good deals and a wide selection of cars. The staff is also frequently praised for their helpfulness and excellent service, contributing to a positive overall user experience. However, some customers also noted issues with the service, including problems with car rental collections where additional charges were attempted. There were also instances where car hire companies were closed upon arrival, leaving customers stranded, and some experienced difficulties with airport car park services and shuttle availability.

What people talk about most

Booking process

Clients share positive opinions on the booking process, often describing it as easy, simple, and... See more

Price

Users describe positive interactions with price, often finding great car hire deals and competitive rates.... See more

Service

People report ambiguous experiences with service. While some customers praise the great prices and friendly... See more

User experience

Consumers find the user experience to be positive, with many praising the easy-to-use and navigate website,... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been using this company every year for many years. Needed to amend my car return time into an early out of hours slot with associated extra charge. They handled the enquiry well, communicate clearly a... See more

Company replied

Rated 4 out of 5 stars

I choose a car to rent but it wasn't available. I went on live chat with 'Natalia' and she was very helpful and sorted everything within a few minutes

Company replied

Rated 5 out of 5 stars

I have used EnjoyTravel before and they have a great selection for car hires at good prices, very good website, easy to navigate and use, very simple to book and pay. All the information you need is e... See more

Company replied

Rated 5 out of 5 stars

Always the cheapest deal on comparison sites but linked to larger, well known companies. Communication pre-booking is excellent and no pushy sales pitches when picking the car up. Cars tend to be slig... See more

Company replied


Company details

  1. Car Rental Agency
  2. Price Comparison Site
  3. Travel Aggregator

Written by the company

EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Easy to book

May 18, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Thank you for taking the time to leave a review, we are happy to hear you have had a positive experience booking with us.

Rated 5 out of 5 stars

I have booked with Enjoy on a number of…

I have booked with Enjoy on a number of occasions. In this case, they’re offer appeared to be the cheapest I could find with an agency that I trust.

May 18, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Frank Townsend,

We're so glad to hear you continue to trust us and find our offers to be the best value! Thank you for your continued support.

EnjoyTravel.com

Rated 5 out of 5 stars

Ease of booking

May 18, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're happy our booking process was easy and that the inclusions were clear. We appreciate your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Very easy to book

Very easy to book. Clarity on what was included and what wasn't

May 18, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Sarah Bull,

We're happy our booking process was easy and that the inclusions were clear. We appreciate your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Easy to complete

May 18, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're happy our booking process was easy and that the inclusions were clear. We appreciate your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Good service

May 18, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're happy our booking process was easy and that the inclusions were clear. We appreciate your positive feedback!

EnjoyTravel.com

Rated 3 out of 5 stars

I dont know now if the car i hired…

I dont know now if the car i hired ,toyota corolla cross is a hybride

May 18, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

R de Jong,

We appreciate your feedback regarding the car you hired. You can contact us on hello@enjoytravel.com with any questions.

EnjoyTravel.com

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