I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more
Adam is super responsive, friendly, and helpful when making decisions on what to buy; and the product quality is just beyond any other oils you can find in the world. I haven't experienced a cleaner d... See more
This one is for the whole Ensar Oud expierience in general, especially for Attar Blue Khalbar. After a second hand blind buy from a reputable enthusiast source, this got me hooked. The quickest, most... See more
Company details
- #5 of 57 best companies in Perfume Store
- #2 of 5 best companies in Aromatherapy Supply Store
- #6 of 35 best companies in Cosmetics and Perfumes Supplier
- #3 of 32 best companies in Flavours, Fragrances and Aroma Supplier
Written by the company
Exquisite agarwood and aromatics
Contact info
United States
- 13475147193
- info@ensaroud.com
- www.ensaroud.com
4.8
Excellent
982 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Still great after all these years
A lot of times companies start off great and fall off with quality and service etc. Definitely not the case here.
August 10, 2025
Reply from Ensar Oud
Thank you! We try to get a little bit better each day =)
Ensar Oud company is a 5 star
Exceptional product quality and craftsmanship Fast, reliable international shipping and friendly, responsive customer service .The inclusion of free samples and detailed product descriptions that help guide purchases
August 8, 2025
Tigerwoods
Tigerwoods, for me are my favorite ouds ever, and this one is up there with the others. If you’re a fan of the previous Tigerwood releases you can’t miss this one. If you are not familiar you can’t miss this one either!
August 11, 2025
Smooth sailing
it arrived incredibly fast and arrived safe away to my door and obtained not only just the fragrance finally wrapped and protected but also samples of other previous and new work which was lovely.
August 8, 2025
Very pleasant service all the time
Very pleasant service all the time, it has been a decade now and over 20 years since your start- the company feels as young as I do, that is my wish!
Thanks for excellent service!
August 7, 2025
Ensar has a very Esthetic way of…
Ensar has a very Esthetic way of describing the ouds he sells.. it's keeps you anxiously awaiting the product.. AND THE WAIT AINT LONG!!!
EXCELLENT SHIPPING,,AND THE OUD WELL WORTH THE WAIT..
I LOVE IT !! IM SOO GLAD IT BOUGHT THE 5ML.. BECAUSE THIS WONT RETURN AGAIN..
I WANT TO BUY MORE!!!
JAZAKUMULLAHU KHAYR
BRO ENSAR!!!!
August 4, 2025
Reply from Ensar Oud
Thank you, we strive for excellence in every part of our work! Very glad you're enjoying it.
Fast processing and really great after…
Fast processing and really great after sales service.
August 3, 2025
Reply from Ensar Oud
Thank Mustafa, at your service!
excellent products and informative…
excellent products and informative material. VERY prompt mailing. Also, immediate response in WhatsApp to a question I had. Always DEEPLY satisfied with Ensar Oud
July 20, 2025
Reply from Ensar Oud
Thank you Peter, we strive for excellence in all aspects of our work!
Quick ń Prompt
Wow. Service was exceptional. It was beautiful and personalised to the P. It was quick and prompt and my items were in my hands a day earlier than scheduled.
Thank you Ensars you made me smile.
July 25, 2025
Reply from Ensar Oud
So glad you're enjoying it! We look forward to sharing more with you soon =)
Great as usual
July 16, 2025
Reply from Ensar Oud
Thank you, we strive for getting a little bit better each day.
Fast delivery
Fast delivery, when receiving from US to EU high fees are applied, take it into account.
Products like no others.
July 20, 2025
Reply from Ensar Oud
Thanks for sharing. Please get in touch with us to assist with any clearance that needs to take place.
Purchased Oud Extraordinaire on July…
Purchased Oud Extraordinaire on July 11, 2025, delivered July 18, 2025. Expected 8–12+ hour longevity based on Ensar’s claims and reviews (e.g., Trustpilot, Kafkaesque). Sadly, it lasts under 2 hours on my skin with proper application (1–2 drops, no rubbing). Contacted Ensar Oud, but their response was dismissive, citing their no-return policy and my lack of experience with oud, without addressing the issue. The oil’s texture seems okay, but the performance suggests possible dilution or batch issues. Filing a claim with my payment provider. Disappointed, as I hoped for the quality Ensar is known for.
Do not waste your money with this cheap company.
July 11, 2025
Reply from Ensar Oud
Oud Extraordinaire is one of our most popular oud oils. And everyone loves it, well almost everyone = |
There is a phenomenon called 'bottle shock' which may be playing part in your experience. The aroma molecules literally rearrange during high altitude transportation, and take some time to realign before you get the full spectrum of the scent profile. There are also other variables to consider such as ambient temperature, humidity, and even the way your skin interacts with oils. Another HUGE factor is whether or not you're familiar with natural aromatics. People that are used to synthetics will perceive natural aromatics to be 'light' and having poor performance, when really you simply haven't adjusted to the natural aroma.
The olfactory receptors renew every 40 days or so, so what I would recommend is to not give up on it, rather to approach it again and again training your nose to pickup on its nuances.
Let me know how it develops with time.
Thanks Mahmoud,
the best Ouds and Great service
Not only does Ensar offer the best Oud oils on the planet, but his customer service and generosity are phenomenal.
I've purchased from them for years and have received impeccable customer service and great products.
July 13, 2025
Reply from Ensar Oud
We are but a reflection of you, dear friend =) Thank you eternally.
Exquisite products
One of my most beloved products. Quality, unique story behind the production, even poetry in marketing approach...
July 8, 2025
Reply from Ensar Oud
We are honored to be so beloved. Thank you for sharing your appreciation!
Reply from Ensar Oud
Thank you! So glad you're enjoying it. We look forward to sharing more with you soon =)
A zero rating is appropriate
A zero rating is appropriate. I have received the fragrances, and after applying the free sample, it is clear that the words to describe these fragrances on the website are no more than knock-off poetry, as the fragrances themselves. Watch for words as mystic, sultan, years of distilling, and geography lessons to describe these products.
After using the free sample, it was clear that the fragrances are not what they are supposed to be.
Read the return policy, and you will know the guilt they place on you for returning their product. Mr. Riding has stumbled upon poetry and cheap labor to exploit untrained noses into buying Ensar's product. Shipping is from Jordan.
July 6, 2025
Unprompted review
Reply from Ensar Oud
Thanks Khurram. You are basing your entire experience off of a free sample? What about the rest of your order?
Shipping was very fast
Shipping was very fast, I'm happy with the product and it's quality. I'm looking forward to wearing this Ghalia for quite some time. Thank you
June 27, 2025
Reply from Ensar Oud
Thanks Joshua, we strive for excellence in all aspects of our work, even shipping. SO glad you're enjoying the Ghalia.
Reply from Ensar Oud
Lucien, did you contact us for help? We would gladly assist with the process, we are very experienced in global clearance procedures. Please let us know anytime you need assistance.
Reply from Ensar Oud
So glad you're enjoying them! You're most welcome for the freebies =)
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