Ensocoliving Reviews 271

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, responsive, and kind, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting quick response times and a smooth overall user experience, often describing it as seamless and stress-free. However, some customers also noted issues with transparency and communication regarding flat management, mentioning difficulties in getting information or coordinating with technicians for problems. A few people also experienced initial delays in receiving necessary information, though these were often resolved by other helpful staff members.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the team's... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the professional, fast, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe their overall experience as... See more

Response time

Users describe positive interactions with response times. Many customers praise the team for being very kind,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

I'm having a great experience staying at Enso Co-Living in Barcelona. The building is modern, clean, and thoughtfully designed, with everything you need -fast Wi-Fi, a fully equipped kitchen, a... See more

Rated 5 out of 5 stars

Highly recommend Enso Coliving! I’ve been a resident for over two years and have had a seamless experience. The staff is incredibly responsive and any matters are handled fast. Beyond the great servic... See more

Rated 5 out of 5 stars

It has been so great working with Enso! They have lovely employees who are always so helpful and quick at replying! One of the easiest and by far the best agency to work with out of all my apartment l... See more

Rated 5 out of 5 stars

I’ve recently moved to Barcelona and needed some urgent documents for my visa/ house registration process. Filippo from the Enso Community Team was super helpful and responsive, he sent me everythin... See more

Rated 4 out of 5 stars

Very good flat, well decorated ! Easy onboarding Negative points : -Rent is increasing and decreasing depending on the season when you want to renew your contract. Better to contract for... See more

Rated 4 out of 5 stars

Blanca has helped me in providing all the information i needed to properly book my room, and in less than 24 hours we did it together. She was kind and helpful. Super nice first impression with Enso... See more

Rated 5 out of 5 stars

Enso has been such a welcoming committee for me, especially moving to Spain from New Zealand! They're a warm bunch of people who care about their tenants and host amazing community events ;) (I went o... See more

Rated 5 out of 5 stars

Enso Coliving has been amazing from start to finish, the apartments are beautiful, well-maintained, and have such a welcoming community vibe. The team is incredibly helpful and responsive, always maki... See more

Rated 5 out of 5 stars

I recently completed a three-month stay in an Enso apartment in Puerta del Mar, Valencia, and I couldn't be happier with the experience. The apartment itself was incredible, and the view was absol... See more

Rated 5 out of 5 stars

I had a great experience with Filippo! He was nice, super helpful, and assisted me with everything I asked for. On top of that, he was very quick and efficient, which made the whole process smooth and... See more

Rated 5 out of 5 stars

The Enso team is super responsive, from sales to customer success and finance. Everything went smoothly and effortlessly, from reservation to check-in. A special shout-out to Filippo from the commun... See more

Rated 5 out of 5 stars

I had a great time during the workout class organised by Enso! It was a fun session with an energetic instructor and great music. We wrapped it up perfectly with coffee and a nice chat.

Rated 5 out of 5 stars

I’ve had a great experience with Enso Coliving so far! The service is excellent, the apartments are lovely and well- maintained, and the team is always quick to respond. Professional, trustworthy, an... See more

Rated 5 out of 5 stars

A big thank you to Cris for her work and the wonderful events she organises for enso members! It's always a joy to participate and a good way to meet new people.

Rated 5 out of 5 stars

Enso is always ready to help. When I need sent out a request for a duvet in the morning, it was delivered in the afternoon. Very surprising efficiency. Thanks to Javier for helping me with this. He re... See more

Rated 5 out of 5 stars

Blanka was really helpful with my co-living research. She provided great support, was very professional, and made the process much easier. I highly recommend her for her excellent service.

Rated 4 out of 5 stars

I asked for 5 documents for my empadroniamento appointment to ENSO, and the next open day they replied to me with 3 documents and they provided me the contact to the person who would provide the 2 oth... See more

Rated 5 out of 5 stars

I had the chance to join a yoga class organized by Enso, and it was absolutely amazing! The atmosphere was both calming and uplifting, the setting was beautiful, and the instructor was incredibly at... See more

Rated 5 out of 5 stars

Great service! This is the 3rd time when i rent a room from Enso and the experience is always outstanding! Kudos to Filippo from the community team for quick resolving my request!

Rated 1 out of 5 stars

I cannot recommend Enso. In my experience, they often adjust rules in ways that felt unfair and not consistent with what was written in the contract.
 Before renting my room, I speci... See more

Rated 5 out of 5 stars

Great company with great employees! Very helpful and their places are beautiful and on the best places. Would recommend renting with them; not just a house, but a community!

Rated 5 out of 5 stars

I’ve been staying with ENSO Coliving and I’m genuinely impressed by the quality of their service. The apartments are well-maintained, the atmosphere is comfortable, and everything is managed with... See more

Rated 5 out of 5 stars

Amazing hike! Enso organised a hike in Montserrat. Javi's organisation was great. The group was super nice & we had a lot of fun.

Rated 5 out of 5 stars

Filippo from Enso is a superstar. Just moved in and took care of my maintenance issues right away. Thanks so much Filippo!!

Rated 5 out of 5 stars

Blanca was incredibly helpful—always kind, responsive, and made the whole process smooth and stress-free. I really appreciated her support. Thank you!

Rated 5 out of 5 stars

So far, my experience with Ensocoliving has been excellent. The apartment is fantastic, fully equipped with everything needed, and located in a wonderful area. I am extremely satisfied with the overal... See more

Rated 5 out of 5 stars

Everything was smooth in the process ans the shared flat is as expected. Filippo answered very quickly and efficiently on my questions.

Rated 5 out of 5 stars

I needed some documents to make the "padrón" and Filippo helped me a lot! He said he will send all documents by Monday morning, and he did what he said. I appreciated a lot. Great service ✅🙌

Rated 5 out of 5 stars

Enso really helped me to make my move to Barcelona very easy cared a lot about me. they sorted very important appointments for me. Resolved a lot things aswell.It's like a real Community. The... See more

Rated 5 out of 5 stars

I’m perfectly satisfied by the support of Filippo! He was really helpful, and solved my issue in a very quick way :))

Rated 5 out of 5 stars

Very good and fast answer and very good coliving experience so far since I made check-in January :)

Rated 5 out of 5 stars

This is my second time being a tenant of Enso Coliving. The customer support is very fast and helpful, especially my communication with Javier from the Community team has always been amazing!

Rated 5 out of 5 stars

I am very satisfied with the communication that Enso provides, especially with Filippo from the community team. Always very polite and fast to respond!

Rated 5 out of 5 stars

I had a really great experience! Filippo was fantastic, always available and ready to help with anything.

Rated 5 out of 5 stars

Javier from the Community team has been very helpfull. ENSO listens to their tenants and acts !

Rated 5 out of 5 stars

I got great help from Javier for getting the empadronamiento, thanks again!

Rated 5 out of 5 stars

Living in a ENSO shared apartment has been a really nice experience so far! I felt at home quickly!

Rated 5 out of 5 stars

All of the processes go smooth and the staff are very friendly and fast in their responses! Also thumbs up for Cristina’s work too!!

Rated 5 out of 5 stars

Very fast replies and extremely helpful. Questions were always answered within minutes (max. an hour) and supportive with all my requests.

Rated 5 out of 5 stars

The response was immediate and I was assured that the issue will be resolved

Rated 1 out of 5 stars

I lived at Enso Coliving for almost a year, paying more than €1,000 per month for a single room, and unfortunately my experience was extremely disappointing. First of all, the service qua... See more

Rated 5 out of 5 stars

It was 10 out 10 thNks to the Enso team and Cristina who supports very well!



Contact info

4.8

Excellent

TrustScore 5 out of 5

271 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful experience with Enso

I’ve lived with Enso in both Barcelona and Madrid. This time in Madrid it is a good tour. Enso organized everything for us and it was a fantastic trip into the local neighborhood in Madrid, tasting the food and drinks. With the tour guide, you know more about Madrid.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Positive

I’ve had a really positive experience with Enso so far. From the beginning, they provided all the necessary details and clear information before I moved in, which made the whole process smooth and stress-free.

The team has been very kind, helpful, and responsive. Whenever we had a maintenance issue in the house, they handled it efficiently, and their support chat is always quick to reply. That level of assistance really makes a difference.

I also appreciate the flexibility of being able to book for shorter stays, which is very convenient. On top of that, there’s a nice sense of community—there are opportunities to connect and do things together if you want. I’ve been lucky to find great housemates, and overall I feel very comfortable here.

I would definitely recommend Enso to anyone looking for a reliable and well-organized coliving experience.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional 2-year stay in Valencia

Highly recommend Enso Coliving! I’ve been a resident for over two years and have had a seamless experience. The staff is incredibly responsive and any matters are handled fast. Beyond the great service, the social aspect is top-tier. I’ve made lifelong friends here from all over the world. Best place to live in Valencia, hands down.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this co-living company! The service was always professional, fast, and stress-free. A special thank you to Filippo, who went above and beyond to make sure everything was handled perfectly.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

I lived at Enso Coliving High price, poor service, and no customer supportfor almost a…

I lived at Enso Coliving for almost a year, paying more than €1,000 per month for a single room, and unfortunately my experience was extremely disappointing.

First of all, the service quality is very poor, especially considering the price. The cleaning standards are unacceptable. Common areas and facilities are often not properly maintained, which is surprising for a place that markets itself as a premium co-living experience.

Another major issue is the pricing policy. Because I was not sure how long I would stay, I renewed my contract every three months. Each time I renewed, the price increased by €50. This happened repeatedly every three months, which clearly cannot be justified by inflation. It felt like a systematic way to push prices higher for existing tenants.

Communication with the company is also extremely frustrating. If you have a problem, there is practically no one you can speak to. Getting a response from their team is difficult and slow, and when you finally manage to contact them, it often feels like they simply do not care about resolving the issue.

Finally, after leaving the apartment, I still have not received my deposit refund, even though almost a month has passed. For a company charging these prices, this level of service and lack of accountability is unacceptable.

Overall, my experience with Enso Coliving has been very negative. For the amount of money they charge, I expected professionalism, transparency, and proper customer support. Unfortunately, none of that was delivered.

I would strongly recommend thinking twice before renting here.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

You can trust them!

Enso really helped me to make my move to Barcelona very easy cared a lot about me.
they sorted very important appointments for me.
Resolved a lot things aswell.It's like a real Community.

The Apartments & Service are 10/10 - they have most nice Apartments!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

So far, my experience with Ensocoliving has been excellent. The apartment is fantastic, fully equipped with everything needed, and located in a wonderful area. I am extremely satisfied with the overall management provided by Ensocoliving. Filippo, in particular, has been very helpful and responsive in addressing my needs promptly.

January 16, 2026
Unprompted review

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