EntirelyPets Reviews 

It is always an outstanding and affordable experience ordering from EntirelyPets. I highly recommend them as a source for your pet care items.

My dog takes meds. He has to take the same dose every day. So I order his meds on autoship in order to ensure he has what he needs every single day.

EntirelyPetMeds has never shipped a complete order, or an on time order, in the three months I've tried to use them. They don't communicate why the order is never filled, but they sign off with my vet that they've accepted the order, which leaves me driving across town to manually fill the missing portion of his meds, and my vet chasing them to confirm they didn't actually ship the full order.

Not a reliable way to receive medication for your pets. Entirely poor experience

This place is a joke. Leave messages, try their e mail, leave a chat on their alleged live chat, Nothing. My order was suppose to be here last Wednesday. Still not here. I want to cancel my auto renew and get a refund for the order I placed but I can't because they have it so you have to speak with someone. I would never recommend them to anyone for anything. If you're a real company get your act squared away. I believe this company is a fake and will take your money and run. Stay away from this company.

It was simple, and easy and was exactly what I had ordered and arrived quickly

Not that its your fault, but I wish the shipping had not been as much. The vitamins arrived timely and just fine, in fact all 9 (!) of the ice packs were still frozen :-D!

I received my safety shields in a timely fashion, but what I really APPRECIATED was there was a copy of my order, including what I ordered and the cost.
A lot of places just send a packing slip.

Quick easy and on time. what else can I say.

Horrible customer service. I paid for expedited shipping and it took 2 days longer than promised. They don't answer emails. Horrible and untrustworthy company.

Ordered a prescription & chose autoship. There was no confirmation for autoship on the website which I thought was odd. When it was nearing the time for the next shipment I checked on their website and it said autoship online was not working so I could not see if I actually had autoship. Had to take the time to call. The representative did not seem to know what to do. I wanted to know when the "autoship" was supposed to ship, bill, how much it was. She said yes you have autoship. I had to ask again, WHEN and how much is it. Because I bought the 1st product with promotion discounts I was told she had no idea how much the next shipment would be. I said I can't buy a product if I don't know what you are charging. She then said she'd do a fake order to see. She came up with an amount and said it was Free shipping. She was supposed to adjust my autoship to new dates of every 4 months.
I got the invoice confirmation and they charged me shipping. Had to make another call the next day about that. This person told me that it wasn't free because I asked for priority shipping.
I said that I did not ask for priority, the gal yesterday said it would be free. She said for autoships they copy the 1st order and ship with the same shipping method. I told her the other gal told me it was free shipping so we didn't talk anymore about shipping after that and I wasn't told about any copying from the first order etc so I was surprised to find shipping charges. My June ship date was supposed to be moved up to May with the first gal but she never adjusted the ship dates so on their records they had a shipment already sent for 4/29, then scheduled again for May 17th and again on June 17th instead of every 4 months as requested. Finally got that squared away with the 2nd gal but we'll see. Not sure it's worth the lower cost for the hassle. I asked where they were located and she said California. I asked where in CA and she said the Bay Area. I said the Bay Area is pretty big ,,, Finally she said Union City....

I placed the order on 4/12/25. Paid extra for HP Priority Shipping (2-4days). I did not receive package until 4/21/25.

never call back leave you on hold forever no wonder their products are a little cheaper than the good companies like chewy

The ordering was simple and the items arrived on time!!!

I called customer service to place a medicine order for my horse and was told they couldn’t take my call but would get back to me shortly. It took over six hours to hear back, and when they finally did call, they hung up, yes, they hung up on me without resolving anything. Completely unprofessional and disappointing. I expected at least a basic level of courtesy and communication. I will NEVER EVER do business with this disrespectful and horrible company again!

I always order this product from Entirely Pets. It's the best product out there for cleaning bulldogs face. I use it once a week and it definitely keeps his wrinkles clean and yeast free.

This place sucks! All I wanted to do was place an order for bravecto and they're quick and easy order form would not let me put anything in! It told me I had the wrong dog, then it told me I had the wrong medicine for the wrong dog, then it told me my credit card was wrong, all this took over an hour! Thank goodness I came to trustpilot to see they had crappy reviews anyway!

I did receive my order, thank you. My dog loves these. They are the only treat she can have.

I have a medication on auto delivery. Every six weeks is supposed to come every six weeks. They charge my credit card. Tell me they’re getting ready to ship it and then tell me it’s out of stock. Then I have to wait sometimes weeks for the prescription to come in almost in time for the next six weeks Perscription to come in and end up getting 12 weeks worth of medication at one time. I finally got fed up and canceled all of my medication with them

Placed an order on 3/5/25 for some antibiotics that we can't get locally. Paid for the expedited shipping and everything; however never heard back from them. I called on 3/18/25 and the representative said "Oh I don't know why no one has done anything with this." They never contacted my vet, like their site says they will, to confirm the prescription and send it out! Now my pet has gone 2 weeks without antibiotics because they're too lazy to do anything! Then they tried to blame it on me because "You have to mail in the prescription" even though they said they will contact my vet!!

DO NOT USE THIS PLACE, YOUR PET MIGHT DIE BEFORE THEY DO ANYTHING!!!!

I ordered my pet's medicine on March 1, 2025. The vet approved it on March 4, 2025. Entirely Pets didn't ship it until March 11, 2025. It's March 17th and still no medicine. The delivery date was supposed to be today. I checked the tracking and it won't be delivered today. Looks like it's in limbo. I called customer service and the representative flat out lied to me. He said he checked the tracking info and said it would be delivered today. I tried telling him that wasn't what I was seeing. It isn't out for delivery. If it's not out for delivery, then it won't be delivered today. Then he hung up on me. Apparently their representatives don't like it when you call them on their lies.