Trying to get update on my order which was made on 5th of October with no luck! The chat is a mess and they sent mails to review products for which they have been paid but they have not been received!... See more
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Worst experience ever. They must be the most incompetent people, or they are just a bunch of thieves. It took me 3 months to get a refund from an order where they charged my card twice,... See more
Company replied
Very disappointing experience with epapoutsia.gr. I returned a product more than 16 days ago and still haven’t received my refund. There has been no response to my emails and no clear update on the st... See more
Company replied
I have ordered shoes, thanks god at least I received the tracking number but it seems since 6 working days there is no movement about my order. I sent email to the company but nobody answered yet. I a... See more
Company replied
Company details
Written by the company
Το epapoutsia.gr είναι ένα κατάστημα με τα επώνυμα παπούτσια και αξεσουάρ. Στην πρότασή μας έχουμε πάνω από 800 μάρκες και 50 000 μοντέλα παπουτσιών και τσαντών. Μας εμπιστεύτηκαν οι μεγαλύτερες μάρκες Tommy Hilfiger, Guess, Carinii, Liu Jo, Calvin Klein...
Contact info
Greece
- www.epapoutsia.gr
1.5
Bad
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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No useful customer service at all
No useful customer service at all; the courier took more than 2 weeks to deliver the parcel cause the local shop closed for business. When I finally got the parcel, the shop dropped the price and they didn't offer any kind of compensation.
They didn't even offer to help with compensation from the courier....
October 26, 2021
Unprompted review
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Will not buy from here again
This is the second time something goes wrong with my order, so I won't repeat the same mistake. 1st time my order arrived way too late and now it's been cancelled one week after their confirmation.
January 3, 2021
Unprompted review
Overall great experience!
Although a bit worried after reading several bad reviews, I personally am 100% satisfied. Easy purchase, original products (at least the ones I ordered which were Hunter, Converse and Dr. Martens) and - very important - excellent returns system. I would highly recommend.
November 23, 2020
Unprompted review
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