EpicHosts.co.uk Reviews 151

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best hosting company, with excellent support! Always quick help (even with custom requests). Superb! I would recommend EpicHosts to anyone.

Company replied

Rated 5 out of 5 stars

I've used EpicHosts for many years for a Counter Strike Source server, a Counter Strike Go server and for my own personal hosted domain. I don't have to use Live Chat very often, but whenever I do the... See more

Company replied

Rated 5 out of 5 stars

This company is the place to go when you're looking for some place to host a small website/websites. With the unlimited everything for £2.99/month, it's an absolute bargain! I do think that the web ho... See more

Company replied

Rated 5 out of 5 stars

order 20630 made an order on an vps and an unlimited selfupload status: pending setup tried to reach out to support on : Facebook messenger, email, their chat on website, and even created a ticke... See more

Company replied

Company details

  1. Web Hosting Company
  2. Internet Shop

Information provided by various external sources

EpicHosts.co.uk is a budget hosting company in the UK that thrive to give the best service for the cheapest price possible! Services include but are not limited to Web Hosting, Game Hosting, VPS Hosting, Radio Hosting and more! If you find a price better than ours - we won't just match it, we'll beat it!


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best hosting company

Best hosting company, with excellent support! Always quick help (even with custom requests). Superb!

I would recommend EpicHosts to anyone.

January 11, 2026
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Kai, thank you so much for your kind review! I'm really happy to hear that our support and response times are to your satisfaction. We hope to keep you as a loyal customer with us and continue to give you the best service that we possibly can! :-)

Advertisement
Rated 5 out of 5 stars

Just excellent. 5*

Terrum and his team continually provide excellent service and prices, with almost instant help when needed. We can't recommend them highly enough! 2XS Radio

October 4, 2025
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi 2XS Radio, thank you so much for your review! I'm very glad to hear that our service, pricing and support have all been to your satisfaction. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

A great host

I have used this host for nearly year now with no issues, very happy with their Service and they come highly recommended

April 14, 2025
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Sarah, thank you so much for your review! I'm very happy to hear that you have used us for nearly a year and encountered no issues. We look forward to continuing business with you as a loyal and long-term customer! :-)

Rated 5 out of 5 stars

This service is actually really good…

This service is actually really good and the staff team are very helpful and will go out there way to help you with a issue!

June 22, 2024
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Anthony, thank you for your kind review! I'm glad to hear that our service and support are to your satisfaction. We look forward to continuing business with you customer! :-)

Rated 5 out of 5 stars

VM Running Windows Server 2022

Purchased a VM on a 12 month contract, needed it to run an application 24/7 and I didn't want my home machine on all day and night.

Had good advice from Terrum in technical support before I decided to proceed with the purchase and also what type of configuration I would need for the software that I wanted to run. Very quick to reply and very helpful.

VM has been up and running for a couple of weeks now without any issues, any queries I have had Terrum has responded quickly and has given specific and precision advice as to what needs doing.

Performance and speed of the platform is excellent and Epichosts are great value for money, a similar configuration at AWS was going to be 3 times the price.

Can't fault them, excellent support, reliable products and speedy technical help delivered.

I highly recommend.

October 20, 2023
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Nick, thank you for your very detailed and informative review! I'm very happy to hear that we managed to provide a product that works for you and for a good price as well. We look forward to continuing business with you as a long-term customer! :-)

Advertisement
Rated 5 out of 5 stars

The customer service are just amazing

The customer service are just amazing! they respond very quickly, they help with whatever the customer needs help with. They also offer to change the proxy protocol if needed. Strongly recommended. I am so satisfied with this provider.

June 27, 2023
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Simon, thank you for your review! I'm happy to hear that our customer service and proxies are both to your satisfaction. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

order 20630

order 20630
made an order on an vps and an unlimited selfupload status: pending setup
tried to reach out to support on : Facebook messenger, email, their chat on website, and even created a ticket no response at all tried multiple times to reach them with no luck review will be updated if i ever get a reply

Update : Everything works now so therefore is my review also changed thanks for the great support i will indeed use you in the future for my hosting so i dont have the issues by hosting at home

May 31, 2023
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Frederik, thank you for your edited review. I apologise for any inconvenience in the delay of processing your order, however I am very happy to hear that we were able to resolve all your concerns. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Prompt and effective, Highly recommended VPS provider.

May 16, 2023
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi JC, thank you so much for your review! I'm glad to hear that our customer service is to your satisfaction. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

There is not enough words that I can…

There is not enough words that I can use to express how awesome my experience was with EpicHosts.
I ordered a VPS yesterday, it got delivered in less than 1 hour after payment was done.

The owner, was super helpful with me, and kept in touch after buying to assist me with anything that I needed.

Please, if you need hosting services, don't hesitate. I'm 100% sure that EpicHosts is able to provide anything that you need.

March 15, 2023
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Gabriel, thank you so much for your glowing review! I'm very happy to hear that your experience with us was awesome and the delivery time was to your satisfaction. We look forward to continuing business with you! :-)

Advertisement
Rated 5 out of 5 stars

Nice pre-installed retros and more :D 5…

Nice pre-installed retros and more :D 5 starts from me

November 22, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Derpyhead gaming, thank you for your review! I'm happy to hear that our services are to your satisfaction. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

No issues through my month using this…

No issues through my month using this company, despite the low price you get the same service as other providers offering it for like triple the price. Have not needed to contact support yet so cant comment on that.

November 4, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Jordan, thank you for your review! I'm happy to hear that you have had no issues with our service and trust our competitive pricing. We look forward to continuing business with you! :-)

Rated 1 out of 5 stars

Don`t believe what you see on website!

Nah, not recommended a hosting service like this. You pay for something you receive lower specs. Tickets deleted by the administrator after I complain about my vps been offline 3 days. "14 day money back satisfaction guarantee" Its just a dream.

October 19, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Mr Prescornita, I'm sorry to hear that your experience with us was not a good one.

Please note that tickets are closed usually after they are resolved or not responded to after a while. Our monitors show that the VPS had a 99.91% uptime in the 8 days that you used the VPS, which is a downtime of a few hours - not 3 days as you claim.
I will also note that the VPS was having issues handling the software you put onto it due to ordering our lowest plan (1GB RAM) and expecting it to perform like a normal home computer. We suggested an upgrade but this was not responded to.

A PayPal case was also opened and a refund request was never formally made. The case was also escalated before we could act upon it. PayPal decided in our favour after we provided evidence that the product was delivered.

Should you want to contact us to resolve any concerns we will do our best to assist where we can.

Rated 5 out of 5 stars

I was searching for a good server and…

I was searching for a good server and found it here. Great help/support they set things up for you if you want it to. The director is very nice and helpfull to me. Thnx for this great experience.

September 13, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Vincent, thank you for your review! I'm happy to hear that the support from our director was to your satisfaction. We look forward to continuing business with you! :-)

Advertisement
Rated 5 out of 5 stars

Quick Technical Support

Helped me set up my domain with a extremely fast response time. Epic hosts cares about their customers.

August 28, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Altair, thank you for your review! I'm happy to hear that our support and response times are to your satisfaction. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

Epichosts have gone all out to answer…

Epichosts have gone all out to answer my questions and provide me the appropriate services for my requirements. I spent days pestering them and asking them to wait whilst I work with my team and finally starting today I got the services I need and I cannot commend them enough for going above and beyond to ensure I get the perfect service. Recommended to all.

August 21, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Donnie, thank you for your review! I'm happy to hear that we managed to get you up and running and that our service and support have been to your satisfaction. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

I've used epichosts for the past 7-8…

I've used epichosts for the past 7-8 years and everytime Terrum is there to assist and always delivers. I've read some bad reviews and all in all I think people lack patience. He's a busy guy, but once he realises your problem, he won't stop until it's solved. So thank you, and here's to many more years of working with you.

August 20, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Sam, thank you for your review! I'm happy to hear that our support is to your satisfaction. We look forward to continuing our very long-term connection with you as a loyal customer! :-)

Rated 5 out of 5 stars

Great service

Great service. Highly recommended. Would definatly use again 😊

August 14, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Scott, thank you for your review! I'm happy to hear that our service was to your satisfaction. We look forward to having you back with us soon! :-)

Advertisement
Rated 5 out of 5 stars

Fantastic service

Fantastic service, always quick to respond if required. Highly recommended.

July 8, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Lee, thank you for your review! I'm happy to hear that you recommend our services and that our service was to your satisfaction. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

good company

good company! helped me setup a forum and now i have the community of my dreams <3

June 29, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Antony, thank you for your review! I'm happy to hear that we managed to help you reach your dreams of a community forum. We look forward to continuing business with you! :-)

Rated 5 out of 5 stars

Excellent hosting services

Excellent hosting services, exactly what I was looking for. Fantastic and quick support.

June 25, 2022
Unprompted review
EpicHosts.co.uk logo

Reply from EpicHosts.co.uk

Hi Taqah, thank you for your review! I'm very happy to hear that our hosting was exactly what you were looking for, and that our support was to your satisfaction. We look forward to continuing business with you! :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look